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Trust

pay
• Instituted for 85% of employees.
• Intention of building trust by paying fully and reducing transaction
volume.
• Increase in employee retention.
Pushing
Forward

• To make sure it was Win-Win for the HCL & the Customer.

• Kannan Veeraraghavan , a former KPMG partner responsible for


consulting on software process Improvements.

• New Recruitments to make sales force strong to win big deals.

• Brought Automation system to create greater transparency and


information sharing.

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