RESEARCH ASSIGNMENT

ON
HUMAN RESOURCE MANAGEMENT
BY
GROUP -8
B.Sri Vaishnavi-121317090002
B.U.Divya Anjali -121317090003
D.Rishi Varma-121317090009
SEMESTER V-2019

SUBMITTED TO
FACULTY OF MANAGEMENT
BACHELOR OF VOCATION (RETAIL MANAGEMENT & IT)
ST. FRANCIS COLLEGE FOR WOMEN
BEGUMPET, HYDERABAD-5000016
2017-2018
COMPANY CHOSEN:

Way2online is leading the mar-tech industry in India by providing world class data-
driven marketing solutions at scale with disruptive marketing technology.
It was incorporated in the year 2006, May 5th, Way2online forayed into multiple
categories of businesses at both b2b and b2c end.
VISION: To transform Indian Digital Ecosystem for the future.
MISSION: To become the industry leader in each of the chosen businesses.

Location: Jubliee Hills, road no.5

◦ Way2news - Short News
◦ Essex - Real-Tech Platform
◦ True Push - Push Notifications Platform
◦ Digital kites -Data-Onboarding Platform
◦ Way2SMS- SMS Platform
 PROFILE OF THE MENTOR

Name: Karanam Designation – HR

Satya Sri Assistant Manager

Qualification:
PGDM(Post Graduate Experience: 1.6
Diploma in
Management), CA- years
IPCC
NUMBER OF EMPLOYEES

Total number of employees: 670

Male: 536
Female: 134
(approximately)
 STRUCTURE OF THE ORGANISATION

CEO and Founder

(Raju Vanapala)

Senior Vice President •SVP & Business SVP & Business

& Head, Products Head, Global business Head, India Business
(Srikanth) •(Rajasekhar) (Prabhakar)
Department Heads:
Finance
(Suresh)

Marketing &
Human
Strategic
Resources
Partnerships
(Bhanu Teja)
(Raghu)

Analytics & Head of B2C

Operations Products
(Avinash) (Sai Kalyan)
 Operations
Head of
Human
Resources Talent
Acquisition
 HUMAN RESOURCE
HEAD

ASSISTANT HR – (2) ASSISTANT HR – (3)

MEMBERS MEMBERS
(OPERATIONS) (TECHNICAL)
TRAINING AND ON JOB JOB ROLE ASSISTANCE
Role of Human Resource Head
Find and Recruit
Participate in Provide employees
Employees That
Planning and with Career
Advance Company
Development Assistance
Objectives

Serve as
Advocate for Employees Leaders of
Change

Provide Support for Domestic

Violence Victims
 HR POLICIES
◦ Equal Employment Opportunity policies
◦ Workdays, paydays, and pay advances
◦ Payroll deductions
◦ Sick days and personal leave
◦ Performance evaluations and salary increases
◦ Performance improvement policy
◦ Termination policies
HR MAIN POLICY
HR NEW POLICIES
 RECRUITMENT PROCEDURES
◦ Identify the position
◦ Publicize the availability of open position
◦ Review applications
◦ Interview process
◦ References and Background checks
◦ Job offered
 RECRUITMENT PROCEDURES

Employee
LinkedIn Naukri
referrals

Campus
Walk-ins
placements
 PROCEDURE FOR SELECTION

APPLICATION
APTITUDE
AND SHORT ON-JOB
FORMS AND SCREENING TRAINING
CV`S WRITTEN LISTING ROLE
TEST
 SELECTION CRITERIA
GOOD
GRADUATES COMMUNICATION
SKILLS

KNOWLEDGE ON
THE SUBJECT OF
EXPERIENCED THEIR RESPECTIVE
FIELD
 QUALIFICATIO
N
1. HR (Operations or
Tech) will be taken
utmost care while
training the
fresher`s
GIVEN TIME
TO OBSERVE FRESHER TRAINING

2. They are given 2

days of time to
interact and observe
the organization
culture and their
INDUCTION respective job roles
SCREENING AND INTERVIEW
APTITUDE TEST FOR THE APPLICANTS (FOR EXAMPLE EXCEL EXAM
FOR ACCOUNTING MANAGERS)

1ST ROUND OF INTERVIEW IS TAKEN BY THE REPORTING

MANAGER

2ND ROUND OF INTERVIEW IS TAKEN BY THE HEAD OF THE

PRODUCT

THE FINAL ROUND OF INTERVIEW IS TAKEN BY THE HR

 PERFORMANCE ASSESSMENT
◦ Employee targets are given by the TL`S (Team Leaders)
to the team members.
◦ Monthly meetings happen for the each department
where in TL`S are responsible to keep a check on the
performance criteria and it is done through Excel.
EXAMPLE: lead generation by the marketing
department.
POSH (Prevention of Sexual Harassment)

The policy for POSH is

been implemented and
followed in company since
two months.
 METHODS OF MOTIVATING THE
EMPLOYEES
◦ By conducting employee engagement programs which include
games, food potluck, celebration of festivals, trips within the city
etc.
◦ Friendly Ecosystem
◦ An open platform to employees to pitch their ideas towards the
growth of the organization
◦ Constant feedback is given by the TL’S(Team Leader’s)
◦ The main word that they stress on is the ‘Vision' of the company.
◦ HR Department is necessary in resolving the conflicts between
the employees
Case Study on Employee Relations
in the Company

The CEO (Raju Vanapala) and the Head of Finance

(Suresh) are cousins and Head of Human Resources (Bhanu
Teja) is their brother and they work together for the same
organisation.
Six months ago, in the organisation two employees from two
different departments got married because they loved each
other.
 CHALLENGES FACED BY THE HR
◦Recruitment and selection
◦Motivating TL`S to reach their targets
◦Workplace diversity
 Survey Analysis
◦ Sample Size: 20 employees
Male:12
Female:8

◦ Departments Involved:
Question 1:How did you know about the job opening?
Sales

◦ Most of the employees have

been recruited through
campus selections and most
Newspaper Friends and Family of them have applied
Job Sites Campus Recruitment through job sites.
Other
Question 2: Are you satisfied with your recruitment process ?
Column1

◦ Most of the employees

Strongly Agree
in the organisation are
Somewhat Agree satisfied with their
Neither agree or disagree recruitment process
Somewhat disagree
strongly disagree

Question 3: What new policy
you would like to include?
Most common answers:
◦ Employee engagement
◦ Leave policy
◦ New training sessions for
employees
◦ Health Insurance
Question 4: What methods would you
like to bring in for motivating the
employees?
Most common answers:
◦ Training and Development
◦ Team Outing
◦ Teaching new skills
◦ Celebrations in the Office
◦ Vacations with the employees
◦ Sessions with the Heads of the
organisation
◦ Incentives
◦ Bonus
Question 5: How many years you hold experience in your respective field?
Most common answers: 1year – 5years

In the organisation the employees hired are mostly the candidates who already have
experience in their own field work or the candidates are directly taken through the
Campus Selections.
Usually the campus selections happen from institutions like the Woxen Business
School, IIIT,s etc.
Question 6: Do you receive constructive and timely feedback from your
peers?

Column1

◦ The feedback to employees

regarding their work is often
given monthly to all the
Weekly Often monthly employees.
Quarterly Less than quaterly
Never
Question 7: Do you see positive career growth in this
organisation?

Column1

◦ All the employees are satisfied

with their career growth in the
organisation and they fully
Agree Disagree Neither agree nor disagree agree to that.
Question 8: How motivated are you to see the company succeed?

Column1

◦ Some of the employees in the

organisation are very
motivated to see the company
succeed whereas some of the
employees are partially
Very motivated Somewhat motivated motivated to the organisations
Not very motivated not at all motivated growth.
Not sure
Question 9: Are the employee plans or ideas been considered in
terms of contribution for the company?

Column1

◦ The company motivates the

employees by accepting their plans
and ideas and they equally accept
the ideas from all the employees to
add value to their organisation. So
Agree all the employees agree that their
Disagree ideas or plans are been considered
Neither agree nor disagree
as a part of their contribution.
Question 10: Considering your complete experience working in
this company, how likely would you be to recommend others to
join? (rate 1-10)
Answer: From the 20 employees
◦ 10 – (2 employees)
◦ 9 – (11 employees)
◦ 8 – (7 employees)
 SUGGESTIONS AND RECOMMENDATIONS

◦ To improve a constructive leave policy..

◦ To have specialized training period to all the respective departments.
◦ To introduce policies like paternity leave and vacation leave in the organization.
◦ To provide more employment to women in every department.
 CONCLUSION

We would conclude that research work has given an opportunity to gain knowledge
on various aspects in HRM. We learned complete organization structure, role of
HR, recruitment and selection process, health and safety policies followed by the
company. The importance of employee relationship and the activities and
procedures held by the company are acknowledged. All of this has lead us in better
understanding of the process in the company.
 REFERENCES
Mentor:
◦ Satya Sri (HR)
◦ Bhanu Teja (HR head)

Webliography:
◦ https://en.wikipedia.org/wiki/Human_resource_management
◦ https://way2online.com/team.html?utm_source=homepage&utm_medium=mainmenu