Leadership, according to Peter DeLisle, is the

ability to influence others, with or without

authority.

The action of leading a group of people or an

organization, or the ability to do this.
Characteristics of quality leader
1. Gave priority attention to internal customers and
external customers
2. They empower rather control subordinates
3. They emphasize improvement rather than
maintenance.
4. They emphasize prevention.
5. They encourage collaboration rather competition
The 7 habits of highly effective people
BE PROACTIVE
• Ability to response in a situation

• To make things happen, instead of waiting for them to

happen to you
• An approach to a business situation that involves
anticipating market and competition changes in advance of
their actual occurrence
and making appropriate organizational shifts in response
• Many high technology business operators need to take a
more proactive strategy to deal with the rapidly
changing marketplace for their company's products.
 BE PROACTIVE(continued)
• What is proactivity? It is more than taking initiative. This is
the ability to control one's environment, rather than have it
control you, as is so often the case. Self determination, choice,
and the power to decide response to stimulus, conditions and
circumstances.
• We have the initiative and the responsibility to make things
happen.
• Highly proactive people recognize that responsibility.
BEGIN WITH THE END IN MIND
• Habit 2 is based on the principle that all things are created
twice. It is based on principles of personal leadership, which
means that the Leadership is the first creation and
Management is the second creation.
• The most effective way to nurture Habit 2 is to develop a
personal mission statement. It focuses on what you want to
be(character) and to do(contributions and achievement) and on
the values or principles upon which being and doing are based
PUT FIRST THINGS FIRST
• This is the principles of personal management.

• Habit 1 says you are the creator. It is based on the four unique
endowments of imagination, conscience, independent will and
particularly self awareness.
• Effective management is put first things first. While leadership
decides what first things are, it is the management that puts
them first
 THINK WIN-WIN
• Seeks for mutual benefit
• All parties feel good about the decision and feel committed to
the action plan
• Sees life as cooperative, not competitive
• There’s plenty for everybody
• Believes in the third alternative
• Listens more, stays in communication longer, and
communicates with more courage.
SEEK FIRST TO UNDERSTAND THEN TO BE
UNDERSTOOD
• Requires high levels of consideration
• Deep understanding of the problem first
• Requires more than practicing listening techniques
• It’s listening with intent to understand (changing our
perceptions)

• Requires high level of courage

• Equally critical in reaching win/win solutions

SYNERGY
• The whole is greater than the sum of its parts. Synergy takes
place when two or more people produce more together than
the sum of what they could have produces separately.
• The first five habits build towards habit 6

• People reach solutions that better than they could have

achieved acting alone
• Having a mutually agreed-upon end in mind
 SHARPEN THE SAW(Self Renewal)
• Effective people are involved in self-renewal and self-
improvement in the physical, mental, spiritual, and social-
emotional areas, which enhance all areas off their life and
nurture the other six habits.
• It’s exercising the four dimensions of our nature regularly and
consistently, in wise and balanced way.