Operations Functions and Its

Environment
 OPERATIONS FUNCTION
• The operations function refers to all the activities which focus on
producing goods and services for the customers.
• Operations cannot work in isolation from other organizational
functions.
• Operations and Supply Chain are linked together and no business
organizations could exist without both
 SUPPLY CHAIN

• Supply Chain is the sequence of organization-their facilities, functions,

and activities-that are involved in producing and delivering a product
or service.
• Supply chains are both external and internal to the organization.
 JOB RELATED TO THE
OPERATIONS FUNCTION
• Jobs or tasks consisting of one or more elements or subtasks,
performed typically in one location.
• . There are wide variety of career or job options in the field of
operations management such as Operations Manager, Materials
Manager, Purchasing Manager, Industrial Production Manager,
Operation Research Analyst, Quality Assurance Manager, Facilities
Coordinator, and Logistic Manager.
 Transformation Process
• Transformation process is any activity or group of activities that takes
one or more inputs, transforms and adds value to them, and provides
outputs for customers or clients.
• The inputs are raw materials, it is relatively easy to identify the
transformation involved
• An input may be a raw material, a person, or a finished product from
another system.
SOME TRANSFORMATION PROCESS
INCLUDES:
• changes in the physical characteristics of materials or customers
• changes in the location of materials, information or customers
• changes in the ownership of materials or information
• storage or accommodation of materials, information or customers
• changes in the purpose or form of information
• changes in the physiological or psychological state of customers.