PARTS SALES VOLUME

Month/Year: DECEMBER 2019

Cluster: URDANETA
 PARTS SALES VOLUME PERF

MTD YTD

TARGET ACTUAL % Perf TARGET ACTUAL % Perf

Cluster 159,952.95 74,959.45 46.86%

 ACTUAL 74,959.45 1) BRANCH EXPANSION PARTS ACTUAL
PERF.
% OVERALL PARTS PERF TARGET ( over all) 159,952.95 ( bobj Branch Parts Expansion Target TARGET( over all)
of = _____. About ___% of Overall
% 46.86% Target ) %

2) ACESSORIES & APPAREL SALES ACTUAL ACTUAL

3) MOTORPROTECT PERF
PERF TARGET ( over all) TARGET( over all)
(Shld be 5% of Overall Target )
(Shld be 14% of Overall Target ) % %

4) SUBDEALER SALES PERF ACTUAL ACTUAL

5) ZERO DP PERF.
(Shld be 3% of Overall Target ) TARGET( over all) TARGET( over all)
(Shld be 2 % of Overall Target )
% %

# OF BTL RUN FOR

ACTUAL INSTITUTIONAL SALES
6) BTL SALES PERF 7) FIGURES # OF BTL RUN FOR
(Shld be 3% of Overall Target ) TARGET( over alll) ON THE FF PARTS SERVICE
CARAVAN
# OF REPLACED IN
% ACTIVE SUB DEALER
CAUSES OF UNDER PERFORMANCE
1. PCN/BS DO NOT UPSELL PRODUCTS TO CUSTOMER. 2.
LOW SERVICE REVENUE, CUSTOMER RETURN RATE AFTER FINISHING FREE SERVICE COUPON.
ACTION PLAN
INVOLVEMENT OF ALL PERSONNEL IN UPSELLING PARTS PRODUCT TO CUSTOMER. MECHANIC TO CONVINCE CUSTOMER OF PARTS NEED TO BE REPLACED DURING PMS. BS/MA/LO/PCN
TO CALL AND TECT CUSTOMERS AND REMIND THE NEED FOR PMS. WAKE-UP AND REVISIT EXISTING SUBDEALERS, AS WELL AS MARKET NEW ESTABLISHMENT TO BE ADDED INTO
SUBDEALERS.
 CLUSTER PER CATEGORY BREAKDOWN
MONTH OF DECEMBER 2019
Parts Type Name
Target ACTUAL 2019 % vs Tgt %SOB

ACCESSORIES & APPAREL

OIL

SPARE PARTS

TOTAL 159,952.95 74,959.45 46.86%

NON PERFORMING BRANCHES
 PARTS SALES VOLUME PERF

MTD YTD

TARGET ACTUAL % Perf TARGET ACTUAL % Perf

URDANETA 1 48,732.43 13,053.40 26.79%

URDANETA 2 48,327.05 28,236.23 58.43%
CARMEN 33,669.80 62,893.50 53.53%

BRANCH 4
 ANALYSIS PER
NON PERFORMING BRANCHES
PER CATEGORY BRANCH NAME: URDANETA 1
Parts Type Name Target ACTUAL 2019 % vs Tgt %SOB

ACCESSORIES & APPAREL

OIL

SPARE PARTS

TOTAL 48,732.43 13,053.40 26.79%

PER CATEGORY BRANCH NAME: URDANETA 2
Parts Type Name Target ACTUAL 2019 % vs Tgt %SOB

ACCESSORIES & APPAREL

OIL

SPARE PARTS

TOTAL 48,327.05 28,236.23 58.43%

PER CATEGORY BRANCH NAME: CARMEN
Parts Type Name Target ACTUAL 2019 % vs Tgt %SOB

ACCESSORIES & APPAREL

OIL

SPARE PARTS

TOTAL 33,669.80 62,893.50 53.53%

ACTION PLAN
• PRODUCT
• Fast moving Parts should always be available inside the branch and
ample stock is always present.
• Utilization of parts system to search and look for available parts to
be offered to the customers
• PLACE and PROMOTION
• Utilization of available space in the branch, btl activity areas, and
social media for the promotion of parts products
• PRICE
• Clearly emphasize to customers that our parts are cheap yet original
and brand new. Upon purchasing they can have at least 3%-5%.
• PEOPLE
• Every personnel should be involve in parts sales, share to personal
social media accounts the post of national fb page. Continuously
offer upselling to customer. Mechanic should offer and convince
customers to change and buy parts upon PMS.

• PROCESS
• Expedite process of PR/PO in order to meet customer demands by
timely ordering of parts and follow ups.
• PEOPLE
• Every personnel should be involve in parts sales, share to personal
social media accounts the post of national fb page. Continuously
offer upselling to customer. Mechanic should offer and convince
customers to change and buy parts upon PMS.

• PROCESS
• Expedite process of PR/PO in order to meet customer demands by
timely ordering of parts and follow ups.