Professional Documents
Culture Documents
Hiring Decision
Medical Examination/ Drug
Testing
Supervisory Interview or Team
Interview
Preliminary Selection in HR Department
Background Investigation
Employment Tests
NOTE: Steps may vary. An applicant may be rejected after any step in the process.
Selection Tools (Evaluation)
Application Forms and/or Resumes
Academic Credentials
Interview
Tests
References
Reliability Definition
The degree to which interviews,
tests, and other selection procedure
yield comparable data over time and
alternative measures.
Reliability Standards
Consistency Performance
Over a Time Period
Re-evaluation Must Yield Some
Result
Across People/Tools
Unreliable Equal/No Value
Examples of Reliability
(Stability Over Time)
HIGH RELIABILITY
APPLICANT TEST SCORE RETEST SCORE
Smith 90 93
Perez 65 62
Riley 110 105
Chan 80 78
“Competencies”
Steps in Validating a Test (Criterion-Related Validity)
Examination of the job
Job analysis/specifications
OR
Alternative/optional
Collect criterion data
(predictive method)
(LATER)
Relate test scores to criterion data,
then cross validate
Plan research for test Interpret results for operational use of tests
(continuing cross-validation)
Include test(s) in selection
process (operational)
COMPETENCIES
COMPETENCIES
Predictive Validity
The extent to which applicant’s
match criterion data obtained from
those applicants/employees after
they have been on the job for some
indefinite period.
Cross-Validation
Verifying the results obtained from a
validation study by administering a
test or test battery to a different
sample (drawn from the same
population).
Concurrent Validity
The extent to which test scores (or
other predictor information) match
criterion data obtained at about the
same time from current employees.
Sources of Information
About Job Candidates
Application Forms
Biographical information Blanks
Interviews
Tests
Background Investigations
Polygraph
Honesty Tests
Medical Examination/Drug Screens
References and Credit Checks
Interview Validity
Reliability (Repeated Results
Comparisons)
Selection Criteria
Structure Level of the
Interview
Interviewing Methods
Non-directive Interviews (Candidate
Leads)
In-Depth (Lengthy by Professionals)
Patterned
Structured
Situational
Behavioral
Case
The Non-Directive Interview
Candidates Leads
Information, Attitude, Feelings, Flow
Tell you more than can ask
Manager/Executive Level Job
Nondirective Interview
An interview in which the applicant
is allowed the maximum amount of
freedom in determining the course
of the discussion, while the
interviewer carefully refrains from
influencing the applicant’s remarks.
The In-Depth Interview
Non-directive Elements
Follow-up with Depth Questions
Focus on Feelings, Attitudes, Judgments
Probing Selected Factors:
Why/Judgments/Decisions
Focus on Problems – Create Stress
Career Progress Potential Assessment;
Not just job.
The Pattern Interview
Detailed Questions in Targeted
Dimensions
Follow a Form: For Comparisons
High Validity and Reliability
Separate Facts from Inferences
Requires Great Interviewer Training
Creates a Consistent Flow of Info
Structured Interview
An interview in which a set of
standardized questions having an
established set of answers is used.
Same interview for all candidates.
The Highly Structured
Interview
Questions Based on Job
Requirements
Distinct Types of Questions
Sample Good Responses
Multiple Raters
Consistency Applied
Documentation
“Fostered by EEO Requirements”
Types of Questions
Situational Questions (Reality Focus)
Job Knowledge Questions
(Capability)
Simulation Questions (Results
Focus)
Requirements of Job (Qualifications)
Behavioral Questions (Motivations)
Advantages of Patterned and
Structured Interviews
Actions
And
Behaviors
Behavioral Based
Interview (BBI)
An interview in which an applicant is
asked questions about what he or
she actually did in a given situation.
“CAN-DO” “WILL-DO”
FACTORS FACTORS
Knowledge Motivation JOB
X = PERFORMANCE
Skills Interests
Aptitudes Personality characteristics
Panel Interview
An interview in which a board of
interviewers questions and observes
a single candidate.
Panel Evaluations
What was the date of Are you willing to take a physical exam
your last physical at our expense if the nature of the job
exam? requires one?
Sticky Legal Questions
Inappropriate
More Appropriate Questions
Questions
What are you Do you have any hobbies or interests which have a
hobbies? Interests? direct bearing on the job you are seeking?
What salary
If you are employed, are you willing to accept
earnings do you the prevailing wage for the job you are seeking?
expect?
CONTINUED . . .
Highlights in HRM
TYPES OF STANDARDIZED TESTS COMMERCIALLY
AVAILABLE FOR USE IN PERSONNEL TESTING
EXAMPLE OF JOBS FOR
TYPE OF TEST WHAT IS MEASURED
WHICH USED
Mechanical
Variety of engineering and
Mechanical aptitude comprehension, spatial
mechanical jobs.
relationships.
Range of personality
characteristics including
Salespersons, managers,
Personality emotional adjustment,
and supervisors.
self-confidence, and
perseverance.
Attitudes and perceptions,
Supervisory and Managerial and
administrative skills,
managerial abilities supervisory jobs.
decision-making abilities.
Major interest areas such
as scientific, literary,
Interest inventories Career planning.
investigative, and
computational.
Selection Ratio
The number of applicants compared
with the number of persons hired.
Evaluation Forms
There are several different
evaluation forms on the web.
Copy/scan forms.
Evaluation Forms