PRODUCTION

OFFICE EQUIPMENT

 Computer

 Scanner/printer

 Furniture(second hand)

 Cubicles

 Server
CUBICLES LAYOUT
INVENTORY

 Data of the service provider will be srored in the database via the server
 Beauty service
 Hair care
 Fitting service
 Appliance service and repair
 Home care
 Fitness health
 Academic tuitions
PROCESS

 The estimated time taken for the service provider to reach to the spot.

 Estimated time = 30 minutes

 As soon as the customer or the user books the service via our app the data is sent to the

server and the to the service provider who is available or vacant.

QUALITY MAINTENANCE

Company

Employee
Customer
 Our promise to our customers is to provide quality at affordable price

 To fulfil this promise we will train our employees and the service provider so as they can fulfil

our promise and satisfy our customers

 For training we will do orientation training

 We will develop our training manuals of how to deal with the customers and perform the

work.

 We will conduct performance appraisal .

 Monitor and report the performance.

 We will provide training from time to time to upgrade knowledge and skills.
 If the customer is not satisfied or the employees fails to deliver the service we will do service
recovery
 Service recovery
I. Can provide coupons to customers
II. Any other service free of cost
III. Priority appointments
IV. Provide discount