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LESSON 3

Upholding Household Worker’s


Professional Code of Conduct/Ethics
Ethical Principles
• Service
• Dignity
• Importance of Human Relationships
• Integrity
• Competence
Ethical Standards
1. Household worker’s ethical responsibilities to clients
a. Communicate to clients
b. Self-determination
c. Competence
d. Cultural competence
e. Privacy and confidentiality
f. Access to records
g. Sexual relationships
h. Sexual harassment
i. Derogatory language
j. Payment for services
k. Interruption of services
l. Termination of services
2. Household worker’s ethical
responsibilities to colleagues
a) Respect
b) Confidentiality
c) Consultation
d) Sexual relationship
e) Sexual harassment
f) Incompetence of colleagues
g) Unethical conduct of colleagues
3. Household worker’s ethical
responsibilities as professionals
a) Competence
b) Discrimination
c) Private conduct
d) Dishonesty, fraud and deception
e) Impairment
Personal hygiene
• Refers to practices that lead to cleanliness and
preservation
Good grooming
• Is knowing what to do and putting it into
practice on a daily basis.
Desirable Traits of a Household Worker
• Loyal
• Trustworthy
• Honest
• Responsible
• Industrious
• Respectful
• Cooperative
• Flexible
• Decisive
• Punctual

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