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Apply Economic NECH
Apply Economic NECH
Presented by:
Nechellyn Alagenio
TOPIC :Principles tools and techniques
A. COMPETITION
B. CUSTOMERS
C. SUPPLIERS
D. COMPETITORS
E. SUBSTITUTE
A. COMPETITION
CUSTOMER=
the way organizations look
after their costumers
B. CUSTOMERS
Costumers satisfaction is the extent to which a product
performance matches buyers expectations.The key to
successful and profitable business rests with identifying
the needs and wants of the customers and providing
Goods and services to satisfy there needs and wants.
COSTUMERS CONCEPT
• Need ,wants and demands
• Marketing offers
• Value and satisfaction
• Exchange ,transaction and
relationships
• Markets
NEEDS ,WANTS AND DEMANDS
Needs
• A state of felt deprivation.The basic human
requirements
Wants
• The form taken by a human needs as shaped by
culture and individual personality.Wants are
described in terms of objects that will satisfy
needs
Demands
• Human wants that are backed by buying power
C. SUPPLIERS
Identifying competitors
”
Assessing competitors
Selecting competitors to Attack or Avoid