Workforce diversity

INTRODUCTION
• The concept of diversity was initially
originated from US in late 1980
• however last 2 decades has witnessed the
development of diversity as Business Strategy
across the Globe
• Indian Company has also started leveraging
diversity (Meena & Vanka 2013)
• In order to have Social Economic & Political
Gain.
 Diversity Management
• In today’s world workforce diversity management
is an evolving concept.
• Managing diversity refers to a proactive approach
intended to manage a heterogeneous workforce
in such a way that the potential advantage of
diversity are maximized while its potential
disadvantage are minimized. It means enabling a
diverse workforce to perform to its full potential
is an equitable work, environment where their
Individual differences are deeply valued to build a
more effective & profitable organisation.
Types of diversity found of work place
 Benefits
• Higher innovation
• Increase creativity
• Better decision making
• Faster problem solving
• Higher employees engagement
• Reduced employee turnover
• Increase profit
• Better company’s reputation
 Challenges of workforce diversity
• Acceptance of respect
• Accommodation of belief
• Ethnic & Cultural difference
• Gender equality
• Generation gaps
• Language & communication
 examples
• Coca-Cola
Industry: Beverage

# of Employees Worldwide: 123,200+

Diversity & Inclusion: At Coca-Cola, diversity is seen “as more than just
policies and practices. It is an integral part of who we are as a
company, how we operate and how we see our future.” Diversity
education programmes include Diversity Training, a Diversity
Speaker Series and a Diversity Library. In 2017, a new parental
benefits policy will be implemented, whereby 6 weeks of paid leave
will be extended to all new mothers and fathers. The move was
championed by ‘Coca-Cola Millennial Voices’, a group of young
employees tasked with making sure there is a healthy level of
employee retention in millennial consumers and staff members.
• Kaiser Permanente
Industry: Healthcare

# of Employees Worldwide: 177,500+

Diversity & Inclusion: As the largest managed care organisation in the

USA, the Kaiser Permanente labour force reflects no racial majority,
with nearly 60% of the staff comprising of people of colour.
Additionally, three-quarters of all employees, nearly half of the
executive team, and more than one-third of their physicians are
women. Part of the diversity agenda is to provide culturally-
acceptable medical care and culturally-appropriate services to all of
the 140 cultures currently represented in the population of the US.
The company also ranked No.1 on the DiversityInc list, staying
within the top 5 in the last 6 consecutive years.
• Accenture
Industry: Professional Services/Consulting

# of Employees Worldwide: 375,000+

Diversity & Inclusion: Accenture believe “that no one should be discriminated against
because of their differences, such as age, disability, ethnicity, gender, gender
identity and expression, religion or sexual orientation.” Diversity training within the
company is broken into 3 different categories; 1) Diversity Awareness – to help
people understand the benefits of working with a diverse organisation, 2) Diversity
Management – to equip executives to manage diverse teams and 3) Professional
Development – to enable women, LGBT and ethnically diverse employees to build
skills for success. The organisation also hosts a company-wide celebration of
International Day of Persons with Disabilities as well as endeavour to help their
employees with various support like assistive technology, flexible work
arrangements and additional training.
• Disney
Industry: Mass Media Entertainment

# of Employees Worldwide: 180,000+

Diversity & Inclusion: They say that Disney World is the happiest place
on earth, but is it one of the most diverse places to work? “As a
company built on the magic of storytelling that entertains,
enlightens and inspires families around the world, Disney
recognises that diversity and inclusion are fundamental to its
success.” Along with setting up the Global Workplace and Women’s
Initiative (GWWI) programme, which focuses on expanding
opportunities for women, the organisation also successfully
achieved more promotions for Latinos than 75.6% of the rest of the
companies that made it onto the DiversityInc Top 50 list.
• Marriott International
Industry: Hospitality/Tourism

# of Employees Worldwide: 200,000+

Diversity & Inclusion: Named as one of the ‘World’s Best Multinational

Workplaces by Great Place to Work’, the world’s largest annual study of
workplace excellence, Marriott International extends their commitment to
creating an inclusive guest experience to their workforce around the
globe. Women-owned business enterprises make up approximately 10% of
Marriott’s supply chain and they vow to have 1,500 open hotels owned by
women and diverse partners by 2020. LGBT inclusion is also a top priority
for Marriott International. They received that ‘Best Place to Work for LGBT
Equality’ accolade when they earned a perfect score on the HRC’s 2016
Corporate Equality Index, a widely recognised benchmark for diversity and
inclusion.