Desk control with all

services
Presented by
1. Subham ( )
2. Shivam
3. Saurav
DEFINATION
The housekeeping desk control is the nerve center
of the entire department and its efficiency
determines the smooth operation and effectiveness
of the housekeeping. It is an important area for
transferring various information to the various outlet
department.
FUNCTIONS
 Recording hotel room numbers
 Collecting keys of rooms
 24 hours manned department
 Lost and found
 Making weekly cleaning schedules and follow that
 Maintaining the log book
 Coordination with front office
 coordination with engineering department
Documents Maintained By
Desk Control
 Log book
 Key history register
 Guest service / Call register
 Memo book
 SOPs book
 Departure register
 Staff placement
Memo Book