QUALITY LEADERSHIP

RELIABILITY : • How much can people rely on YOU ?

RESPONSIVENESS : • How available are you to their needs ?

COMPETENCE : • Do you possess the required ability ?

• Can people reach you in times of

ACCESSABILITY :
need?
 QUALITY LEADERSHIP

COURTESY :
•How affectionate are you. Do you offer respect,
recognition to people?
COMMUNICATION :
•Can you say the right things rightly and write
them ?
CREDIBILITY :
•Do you always keep up the commitments you
have made ?
 LEADER - VISION

Knows Thinks

Dreams Decides
Manager
Coordinator
Delegator
Counselor
Mediator
A leader must have developed
a mental image of a positive
and desirable future state of
the organization – Warren The Art of management is
Bennis. getting things done by
others.
LEADERSHIP QUALITIES
LEADERSHIP QUALITIES
LEADERSHIP QUALITIES
So
kind
of
you