TERMINOLOGIES

USED IN
HOUSEKEEPING
(ROOM STATUS)
NORLISA A. DELA VEGA
HSK – TLE TEACHER
 Room Status Terminologies- are
used by both housekeeping
department and front desk in
communicating with each other
regarding room occupancy.
 It is very important that these
two departments continuously
communicate each other because:
1. Maximize sales and revenue
2. Avoid problems like room
discrepancy
1. PRE-REGISTER-
- A guest has booked a
room earlier for early
morning arrival.
2. OCCUPIED
(OCC)- A guest is
currently occupying
the room
3. OCCUPIED
CLEAN (OC)-
There is a guest
occupying the room
and it has already
been clean by the
room attendant.
4. OCCUPIED
DIRTY (OD)- There
is a guest occupying
the room and it has
not been cleaned by
the room attendant
yet.
5. EXTRA BED
(XB)-There is an
extra bed being
used in the guest
room.
6. LIGHT BAGGAGE (LB)-
The guest occupying the
room does not have a
large baggage
7. NO BAGGAGE (NB)

The guest occupying the

room does not have a
baggage
8. NO NEED
SERVICE
(NNS) – A
guest
requested a “no
service” for the
room
9. STAY – OVER-
The guest is not
expected to check
out today and will
remain at least one
more night.
10. ON –CHANGE- The
guest has departed,
but the room has not
yet been cleaned and
not ready for new
occupants
11. DO NOT DISTURB
(DND)-
The guest has
requested not
to be disturbed
12. CLEANING IN
PROGRESS-
Room attendant is
currently
cleaning the
room
 13. SLEEP OUT-
A guest is registered to
the room, but the bed has
not been used.
 14. SKIPPER-
The guest has left the
hotel without making
arrangements to settle
his or her account
15. VACANT AND READY
OR VACANT AND CLEAN
(VC)- The room has been
cleaned and inspected and
is ready for the arriving
guest.
16. VACANT DIRTY
(VD)- The room is
vacant but has not yet
been cleaned
17. OUT OF ORDER (OOO)-
Rooms kept under out of
order are not sellable and
these rooms are deducted
from the hotels inventory. A
room may be out of order for
a variety of reasons, including
the need for maintenance,
refurbishing and extensive
cleaning, etc.
18. OUT OF
SERVICE (OOS)-
Rooms kept under
out of service are
not deducted from
the hotel inventory.
This is a temporary
blocking and reasons
may be a
malfunctioning bulb
fuse, TV remote not
working, kettle not
functioning properly.
 19. LOCK OUT
- The occupied room has
been locked which disallows
the guest to re-enter until
he or she comes into contact
with hotel staff to clarify
his or her status.
 20. DID NOT CHECK
OUT (DNCO)
- The guest made
arrangements to settle his
or her bills , but has left
without informing the front
desk
 21. DUE OUT
- The room is expected to
become vacant after the
guest checks out
 22. CHECK OUT (C/O)
- The guest has settled his
or her account, returned
the room keys and left the
hotel.
 23. LATE CHECK OUT
- The guest has requested
and is being allowed to
check out later than the
normal or standard
departure time of the
hotel.
 24. EXPECTED
DEPARTURE (ED)
- It is the same as “due
out” which means the guest
would depart prior to the
check out time of the
following day.
25. INSPECTED CLEAN
(I)
- The room is double
checked by the floor
supervisor after the
cleaning of room attendant
 26. COMPLIMENTARY
- The room is occupied for
free.