Presented By- Infoxen Technologies

What are AI Chatbots

basically?

“ These are an advanced form of software that is

devised to exchange a “question-response” kind
of communication between humans & machines.
They leverage great use of NLP (Natural
language processing) & often can be molded in a
format of messaging apps, mobile apps,
websites, telephone & maybe more in the future.
”

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How Do They Work?
• In short, these chatbots returns the response to the user, based
on their entered or conveyed input.

• They perform a task called “user request analysis”, wherein they

identify the user’s entered input or information and amplifies
the intent or reasoning behind it.

• Later, on understanding the intent, they extract & return the

output with a relevant response.

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Future lies with Chatbot
Services…

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“According to Chatbot Report 2019:
Global Trends and Analysis, Business
Insider experts predict that by 2020,
80% of enterprises will use Chatbot
Services. According to Lauren Foye, by
2022, there is a high possibility that
banks may automate up to 90% of their
customer interaction using chatbots. “

image source
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 The Future Of Bots Is In AI…

The Basic
Keywords and Commands

The Simple
Support & decision Making

The Personal
Personalisation & NLP

The Complex
Turning Test

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Standalone conversation- machines, Beyond bots, using smart data to always learn and
Pushing Boarding Passes, status updates improve. Support agents with suggested answers,
and other automated messages. No humans involved use data collected on the customer to give a
personal , fast and correct answer.

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 Why Chat Bots Are the Future of Communication

• A Great Tool to Enhance

Revenue Model

• Increased Customer
Engagement

• They Capture Customer

Insight & Behavior

• Easy Way to Enter the

Global Markets

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Industries/Sectors coverd by Chatbots
or Virtual Assistants

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 Cost to Build Enterprise
“It ranges from $25,000 to $30,000 to build one well-structured chatbot. The
price range is dependent & varies according to the time it took to build,
technologies or languages utilized & the most obvious – developer’s fee &
working hours.

This is the basic range where most chatbot development services, design,
develop, and implement the customized chatbots.”

How much does it Cost to Build Enterprise

Chatbots?
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Contact Us At:
Infoxen Technologies Inc.
C-217, Ground Floor, Sector 63,
Noida, Gautam Buddha Nagar,
U.P., India, 201309

ask@infoxen.com
+91-120-4106877
+91-8077580066
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