understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict Emotional intelligence refers to the ability to identify and manage one’s own emotions, as well as the emotions of others. It is defined as the ability to sense other people's emotions, coupled with the ability to imagine what someone else might be thinking or feeling. ... “Cognitive empathy,” sometimes called “perspective taking,” refers to our ability to identify and understand other people's emotions. Sympathy is a shared feeling, usually of sorrow, pity or compassion for another person. You show concern for another person when you feel sympathy for them. For example, when someone loses a loved one, you feel sympathy towards that person and their family. Apathy is a state of indifference, or the suppression of emotions such as concern, excitement, motivation, or passion. An apathetic individual has an absence of interest in or concern about emotional, social, spiritual, philosophical, or physical life and the world. An emotionally intelligent individual is both highly conscious of his or her own emotional states, even negativity—frustration, sadness, or something more subtle—and able to identify and manage them. IQ gets you hired, while EI gets you fired/promoted. An intelligence quotient or IQ is a derived from one of several different standardized tests attempting to measure intelligence. It is the measure of cognitive abilities, such as the ability to learn or to understand or to deal with new situations. Analyze yourself, and tell if you’re emotionally intelligent or not. (½ CROSSWISE)