Daily Work Done Summary

Date WORK DONE LEARNINGS

Researched process mapping methods, studied C-03 complaint
21/1/2020
management process and identified gaps.
Hard Skills – Types of process mapping,
complaint management process
Soft Skills – Work hygiene, ethics,
confidentiality, timing, dress code

Completed analysis of impacts and prepared RCA with solutions. Hard Skills- Why-why method to prep
22/1/2020
Installed MS office with support from MS team RCA and consolidating analysis
Hard Skills – Learnt correct format of
Activated MS office with help from MS team.
analyzing and process mapping to
Reviewed inputs from KK and had discussion with Gaurav reg the
discover gaps in order to provide a
standard process for optimizing the process.
23/1/2020 solution.
Worked on the 1st step i.e. the as-is process mapping using standard
Soft Skills – Terms and vocab to be used
mapping templates.
while analysis. Learning systematic
approach.
Discussed doubts and billing process with Gaurav Hard Skills – Designing workflow,
Designed PGT Workflow Software life cycle
6/02/2020
Worked on app UI and designing Soft Skills – Aligning tasks and
Discussion with KK and Gaurav regarding PGT understanding severity of tasks.
Daily Work Done Summary

Date WORK DONE LEARNINGS

PGT basic requirement rough points
Hard Skills: Analyzing legal documents
Analyzed NDA documents
8/2/2020 Soft skills : Document work done.
UI design finalization
Discussion with KK