Conflict

I. Hacker Starr Video / Bear Video

Debrief: a) what did you see b) why did they have conflict
c) what will help them resolve it?

II. What is Conflict? - 5 minutes, story personal examples, what do we do to resolve it

III. Sources of Conflict: Values , Data, Relationship (story, personal examples
Structure)

III. Self Assessment – approx 10 minutes

IV. Reviewing the 5 modes

Where did they come from / when to apply

III. When to apply each mode (Case Study)

IV. Key takeaways / skills

dialog…