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Introduction

• Global compensation managers (that is, everyone involved


at any level in pay-related decisions) increasingly deal
with two areas of focus. They must manage highly
complex and turbulent local details while concurrently
building and maintaining a unified, strategic pattern of
compensation policies, practices and values.
(cont.)

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Introduction (cont.)
• For multinationals successfully to manage compensation
and benefits requires knowledge of employment and
taxation law, customs, environment and employment
practices of many foreign countries, familiarity with
currency fluctuations and the effect of inflation on
compensation and an understanding of why and when
special allowances must be supplied and which allowances
are necessary in what countries – all within the context of
shifting political, economic and social conditions.

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Objectives of international
compensation
• First, the policy should be consistent with the overall
strategy, structure and business needs of the multinational.
• Second, the policy must work to attract and retain staff in
the areas where the multinational has the greatest needs
and opportunities. Hence the policy must be competitive
and recognize factors such as incentive for foreign service,
tax equalization and reimbursement for reasonable costs.
(cont.)

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Objectives of international
compensation (cont.)
• Third, the policy should facilitate the transfer of
international employees in the most cost-effective manner
for the firm. Fourth, the policy must give due
consideration to equity and ease of administration.

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Objectives of international compensation
(employee’s perspective.)

• The international employee will also have a


number of objectives that need to be
achieved from the firm’s compensation
policy. First, the employee will expect the
policy to offer financial protection in terms
of benefits, social security and living costs
in the foreign location.
(cont.)
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Objectives of international compensation
(employee’s perspective.)
• Second, the employee will expect a foreign assignment to
offer opportunities for financial advancement through
income and/or savings.
• Third, the employee will expect issues such as housing,
education of children and recreation to be addressed in the
policy. (The employee will also have expectations in terms
of career advancement and repatriation.)
(cont.)

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Objectives of international compensation
(employee’s perspective.)
• If we contrast the objectives of the multinational and the
employee, we see, of course, the potential for many
complexities and possible problems, as some of these
objectives cannot be maximized on both sides.
• Firms must rethink the traditional view that local
conditions dominate international compensation strategy.

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Examples
• Singapore:  While a 13th month payment (Annual Wage
Supplement) is not mandated, it is common practice. 
Executives typically receive 1 to 2 months pay as an additional
bonus.
• Mexico:  Companies are mandated to give employees a
Christmas bonus equal to 15 days pay.  Common practice is to
grant 30 days.
• Peru:  Employees are entitled to a 13th and 14th month bonus;
the 1st extra month is paid in July and the 2nd in December
• Italy:  In December, employees are paid a Christmas bonus
equal to a month’s salary.  In many contracts a 14th month’s
salary is included and is paid in June.

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Global Compensation Programs

Facilitate and manage


• global expansion efforts
• labour costs
• internal equity
• effective governance

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Expatriate Compensation &
Benefits
Organization’s Com-
pensation Policy

Employment and Competitors


Taxation Laws

Compensation
Compensation
Allowances Benefits
Benefits Economic
Conditions

Political and Social


Standard of Living
Environment

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Key components of an international
compensation program
The area of international compensation is complex primarily
because multinationals must cater to three categories of
employees: PCNs, TCNs and HCNs.
Key components of international compensation are as
follows:
(cont.)

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International Compensation Program
Components

 base salary

 foreign service inducement/hardship premium

 allowances

 benefits

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Key components of an international
compensation program (cont.)
• Base salary
– In a domestic context, base salary denotes the amount of cash
compensation serving as a benchmark for other compensation elements
(such as bonuses and benefits).
– For expatriates, it is the primary component of a package of allowances,
many of which are directly related to base salary (e.g. foreign service
premium, cost-of-living allowance, housing allowance) and also the basis
for in-service benefits and pension contributions. It may be paid in home or
local-country currency.
– The base salary is the foundation block for international compensation
whether the employee is a PCN or TCN. Major differences can occur in the
employee’s package depending on whether the base salary is linked to the
home country of the PCN or TCN, or whether an international rate is paid.

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Foreign Service Inducement/ Hardship
Premium
Salary premium ( 5-40% of base pay)

• to accept a foreign assignment


• compensation for hardship caused by the transfer
• vary depending on type and length of assignment,
hardship, tax consequences, differentials
• In cases in which hardship is determined, US firms often refer to the US
Department of State’s Hardship Post Differentials Guidelines to determine an
appropriate level of payment.

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Foreign Service Inducement/ Hardship
Premium
Must address
• the definition of hardship
• eligibility for the premium
• amount and timing of payment

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Allowances

• encourage employees to take international


assignments

• to keep employees ‘whole’ relative to home


standards

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Allowances
• The various types of allowances given to
International employees and expatriates are:
– Cost Of Living Allowances (COLA)
– Housing Allowances
– Home Leave Allowances
– Education Allowances
– Relocation Allowances
– Spouse assistance
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Features of COLA
Allowances Features

1. Cost Of  It involves a payment to compensate for


Living differences in the expenditures between the
Allowances home country and foreign country.
(COLA)  MNCs frequently use the help of
Organization Resource Counselors Inc
(USA) or Employment Conditions Abroad
(UK).
 COLA may also include payment for
housing and utilities, personal income tax or
discretionary items.

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Features of Housing Allowances
Allowances Features
2. Housing  Employees should be entitled to maintain
Allowances their
home-country living standards.
 These are paid on either an assessed or an
actual basis.
 Others include company provided housing, a
fixed housing allowance.
 Financial assistance &/or protection in
connection with sales or leasing of an
expatriate’s former residence.
 Help from financial institutions for housing
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Features of Home Leave Allowances
Allowances Features

3. Home Leave  To give expatriates opportunity to renew


Allowances family & business ties.
 These are rather paid as allowances for
foreign travel rather than that for returning
home.

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Features of Education Allowances
Allowances Features

4. Education  It can cover items such as tuition, language


Allowances class tuition, enrolment fees, books and
supplies, transportation, room and board &
uniforms.
 The cost of local or boarding school for
dependent children is typically covered by the
employer.

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Features of Relocation Allowances
Allowances Features

5. Relocation  These usually cover moving, shipping, and


Allowances storage charges, temporary living expenses,
subsidies regarding appliance or car purchases
and down payments or lease-related charges.
 Allowances regarding perquisites (cars, club
memberships, servants etc) may also need to
be considered.

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Features of Spouse Assistance
Allowances Features

6. Spouse  To help guard against or offset income lost by


Assistance an expatriate’s spouse as a result of relocating
abroad.
 Some forms may also pay an allowance to
make up for a spouse’s lost income.
 US firms are aiming to provides spouses with
employment opportunities abroad, either by
job-search assistance or employment in the
firm’s foreign office.

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Benefits for Expatriates
• The complexity in International benefits often brings more
difficulties than when dealing with compensation.

• Pension plans are very difficult to deal with from country-


to-country, as national practices vary considerably.

• Transportability of pension plans, medical coverage and


social security benefits are very difficult to normalize.

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Issues related to Benefits for
Expatriates
• Whether or not to maintain expatriates in home-country
programs particularly if the firm does not receive a tax
deduction for it.

• Whether firms have the option of enrolling expatriates in


host-country benefit programs and /or making up any
difference in coverage.

• Whether expatriates should receive home-country or host-


country social security benefits.

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Key components of an international
compensation program (cont.)
• Many employers cover the expense of one or more trips back to the home
country each year.
– Firms allowing use of home leave allowances for foreign travel need to be
aware that expatriate employees with limited international experience who
opt for foreign travel rather than returning home may become more
homesick than other expatriates who return home for a ‘reality check’ with
fellow employees and friends.

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Multinationals generally pay allowances in order to encourage
employees to take international assignments and to keep
employees ‘whole’ relative to home standards.
• In terms of housing, companies usually pay a tax-
equalized housing allowance in order to discourage the
purchase of housing and/or to compensate for higher
housing costs.
• This allowance is adjusted periodically based on
estimates of both local and foreign housing costs

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Benefits
• national practices vary considerably
• transportability of pension plans, medical
coverage, and social security benefits are
very difficult to normalize

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Issues When Considering Benefits

Whether
• to maintain expatriates in home-country programs, particularly if the
firm does not receive a tax deduction for it
• firms have the option of enrolling expatriates in host-country benefit
programs and/or making up any difference in coverage
• expatriates should receive home-country or host-country social security
benefits

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TAXES
• They make substantial portion of the salary
in home and host countries. Hence, MNCs
follow Tax equalization policy, acc to
which the expats pay

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Approaches to international
compensation
There are two main options in the area of international compensation – the
Going Rate Approach (also referred to as the Market Rate Approach) and
the Balance Sheet Approach (sometimes known as the Build-up Approach).

• The Going Rate Approach

Table 6-1: Going Rate Approach

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Approaches to international
compensation (cont.)
• The Going Rate Approach (cont.)
– With this approach, the base salary for international transfer is linked to the
salary structure in the host country. The multinational usually obtains
information from local compensation surveys and must decide whether
local nationals (HCNs), expatriates of the same nationality or expatriates of
all nationalities will be the reference point in terms of benchmarking.
• For example, a Japanese bank operating in New York would need to decide
whether its reference point would be local US salaries, other Japanese
competitors in New York or all foreign banks operating in New York.
– With the Going Rate Approach, if the location is in a low-pay county, the
multinational usually supplements base pay with additional benefits and
payments.

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Approaches to international
compensation (cont.)
• The Going Rate Approach (cont.)
– Advantages and disadvantages of the Going Rate Approach

Table 6-2: Advantages and disadvantages of the


Going Rate Approach

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Advantages and Disadvantages of the Going-
Rate Approach

DISADVANTAGES
ADVANTAGES
Variation between assignments
Equality with local nationals for the same employee

Simplicity Rivalry between expatriates


of same nationality in
Identification with host country getting assignments
to some countries
Equity amongst different
nationalities Potential reentry problems in
the home country

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Approaches to international
compensation (cont.)
• The Balance Sheet Approach

Table 6-3: The Balance Sheet Approach

– The basic objective is to ‘keep the expatriate whole’ (that is, maintaining
relativity to PCN colleagues and compensating for the costs of an
international assignment) through maintenance of home-country living
standard plus a financial inducement to make the package attractive.

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Approaches to international
compensation (cont.)
• The Balance Sheet Approach (cont.)
– The approach links the base salary for PCNs and TCNs to the salary
structure of the relevant home country.
• For example, a US executive taking up an international position would have his
or her compensation package built upon the US base-salary level rather than
that applicable to the host country.
– The key assumption of this approach is that foreign assignees should not
suffer a material loss due to their transfer, and this is accomplished through
the utilization of what is generally referred to as the Balance-sheet
Approach.

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Approaches to international
compensation (cont.)
• The Balance Sheet Approach (cont.)
– There are four major categories of outlays incurred by expatriates that are
incorporated in the Balance Sheet Approach:
• Goods and services – home-country outlays for items such as food, personal
care, clothing, household furnishings, recreation, transportation, and medical
care.
• Housing – the major costs associated with housing in the host country.
• Income taxes – parent-country and host-country income taxes.
• Reserve – contributions to savings, payments for benefits, pension
contributions, investments, education expenses, social security taxes, etc.

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Approaches to international
compensation (cont.)
• The Balance Sheet Approach (cont.)
– Where costs associated with the host-country assignment exceed equivalent
costs in the parent country, these costs are met by both the firm and the
expatriate to ensure that parent-country equivalent purchasing power is
achieved.

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The Balance Sheet Approach

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Advantages and Disadvantages of the Balance-Sheet
Approach

DISADVANTAGES
ADVANTAGES
Can result in considerable
Equality between assignments
disparities between expatriates
and between expatriates
of different nationalities
of the same nationality
and between expatriates
and local nationals
Facilitates expatriate
reentry
Can be quite complex
to administer (e.g. changing
Easy to communicate
economic conditions,
To employees
taxation)

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Approaches to international
compensation (cont.)

Table 6-4: Expatriate compensation worksheet

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Compensating HNCs

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Comparative Management in Focus:
Compensation

“Best Regional Country


Practices” Clusters Specific

Incentives not
Asian and Latin United States
too large, pay
countries use uses less
based on
more seniority incentives than
individual
pay, group/team expected, China
performance,
pay, and pay for and Taiwan use
reduce seniority
future goals more
pay
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Compensating Expatriates
• DuPont’s Global Transfer • The balance sheet
Center of Expertise approach
creates perceptions of
equity and goodwill.
• Tax equalization
• Companies are looking
for ways to cut the costs • Components of the
of expatriate assignments. compensation package:
salary, taxes, allowance,
benefits
• The need to reconcile
parent- and host-country
practices adds
complexity.

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Approaches to international
compensation (cont.)
• Taxation
– This aspect of international compensation is probably the one that causes
the most concern to HR practitioners and expatriates (both PCNs and
TCNs), as taxation generally evokes emotional responses. No one enjoys
paying taxes, and this issue can be very time consuming for both the firm
and the expatriate.
– An assignment abroad can mean that a US expatriate is taxed both in the
country of assignment and in the USA. This dual tax cost, combined with
all of the other expatriate costs, makes some US multinationals think twice
about making use of expatriates.

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Approaches to international
compensation (cont.)
• Taxation (cont.)
– Multinationals generally select one of the following approaches to handling
international taxation:
• Tax equalization – firms withhold an amount equal to the home-country tax
obligation of the PCN, and pay all taxes in the host country.
• Tax protection – The employee pays up to the amount of taxes he or she would
pay on compensation in the home country. In such a situation, the employee is
entitled to any windfall received if total taxes are less in the foreign country
than in the home country.

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Approaches to international
compensation (cont.)
• Taxation (cont.)
– Tax equalization is by far the more common taxation policy used by
multinationals.
• Thus, for a PCN, tax payments equal to the liability of a home-country
taxpayer with the same income and family status are imposed on the
employee’s salary and bonus. Any additional premiums or allowances are
typically paid by the firm, tax-free to the employee.
– As multinationals operate in more and more countries, they are subject to
widely discrepant income tax rates. It is also important to note that just
focusing on income tax can be misleading, as the shares of both personal
and corporate taxes are rising in the OECD countries.

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Approaches to international
compensation (cont.)
• Taxation (cont.)
• For example, if we look at total tax revenues as a percentage of GDP, the ‘top
five’ highest taxation countries are Sweden, Denmark, Finland, France and
Belgium. The United States is 25th with the other large advanced economies
towards the bottom of the list (Japan, 26th; Britain, 16th; and Germany, 12th).
– Many multinationals have responded to this complexity and diversity
across countries by retaining the services of international accounting firms
to provide advice and prepare host-country and home-country tax returns
for their expatriates.
– Increasingly, firms are also outsourcing the provisions of further aspects of
the total expatriate compensation packages including a variety of
destination services in lieu of providing payment in a package.

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Approaches to international
compensation (cont.)
• Taxation (cont.)
– When multinationals plan compensation packages, they need to consider
the extent to which specific practices can be modified in each country to
provide the most tax-effective, appropriate rewards for PCNs, HCNs and
TCNs within the framework of the overall compensation policy of the firm.
– The difficulties in international compensation ‘are not compensation so
much as benefits’.
• Pension plans are very difficult to compare or equalize across nations, as
cultural practices vary endlessly.
• Transportability of pension plans, medical coverage and social security benefits
are very difficult to normalize.

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Approaches to international
compensation (cont.)
• Taxation (cont.)
– Therefore, companies need to address many issues when considering
benefits, including:
• Whether or not to maintain expatriates in home-country programs, particularly
if the company does not receive a tax deduction for it.
• Whether companies have the option of enrolling expatriates in host-country
benefit programs and/or making up any difference in coverage.
• Whether host-country legislation regarding termination affects benefit
entitlement.
• Whether expatriates should receive home-country or host-country social
security benefits.

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Approaches to international
compensation (cont.)
• Taxation (cont.)
• Whether benefits should be maintained on a home-country or host-country
basis, who is responsible for the cost, whether other benefits should be used to
offset any shortfall in coverage and whether home-country benefit programs
should be exported to local nationals in foreign countries.
– Differences in national sovereignty are also at work in the area of
mandated public and private pension schemes, what many nations refer to
as ‘social security’ programs.

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Approaches to international
compensation (cont.)

Table 6-7: Social security contributions by employers and employees


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Approaches to international
compensation (cont.)
• Taxation (cont.)
– For many international firms, expatriate assignments are likely to increase
in distance, number and duration over an employee’s career, and more and
more firms may create cadres of permanent international assignees – called
‘globals’ by some firms.
– The inherent complexity and dynamism of culturally embedded and
politically volatile national tax and pension processes promise to tax the
resources, time and attention of international human resource managers for
the foreseeable future.
– Seamless networks of global firms, their specialist consultants and local
and regional public and private interest are a goal, not yet a reality.

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Approaches to international
compensation (cont.)
• International living costs data
– Obtaining up-to-date information on international living costs is a constant
issue for multinationals.
– The level of local knowledge required in many areas of international HRM
requires specialist advice.
– Many multinationals retain the services of consulting firms that may offer a
broad range of services or provide highly specialized services relevant to
HRM in a multinational context.
– With regard to international living costs, a number of consulting firms
offer regular surveys calculating a cost-of-living index that can be updated
in terms of currency exchange rates.

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Approaches to international
compensation (cont.)
• International living costs data (cont.)
• A recent survey of living costs in selected cities ranked the 10 most expensive
cities as Tokyo, Moscow, Osaka, Hong Kong, Beijing, Geneva, London, Seoul,
Zurich and New York. The first US city in the index was New York, ranked as
the 10th most expensive city.
• The least expensive city was Asuncion (Paraguay).
– Multinationals using the Balance Sheet Approach must constantly update
compensation packages with new data on living costs, which is an on-
going administrative requirement.
– Multinationals must also be able to respond to unexpected events such as
the currency and stock market crash that suddenly unfolded in a number of
Asian countries in late 1997.

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Approaches to international
compensation (cont.)
• International living costs data (cont.)
• Some countries such as Indonesia faced a devaluation of their currency (the
Ruphiah) by over 50 per cent against the US dollar in a matter of weeks.
• This action had a dramatic impact on prices and the cost of living.
– It is also possible to take a wider view and focus on business costs rather
than living costs for expatriates, because the multinational firm is interested
in the overall cost of doing business in a particular country as well as the
more micro issue of expatriate living costs.

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Approaches to international
compensation (cont.)
• International living costs data (cont.)
• The Economist Intelligence Unit calculates such indices, which measure the
relative costs of doing business in different economies by compiling statistics
relating to wages, costs for expatriate staff, air travel and subsistence,
corporation taxes, perceived corruption levels, office and industrial rents and
road transport.
• Generally the developed countries tend to rank as more expensive than
developing countries because their wage costs are higher.

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Approaches to international
compensation (cont.)
• Differentiating between PCNs and TCNs
– One of the outcomes of the Balance Sheet Approach is to produce
differentiation between expatriate employees of different nationalities
because of the use of nationality to determine the relevant home-country
base salary.
– This is a differentiation between PCNs and TCNs.
• Many TCNs have a great deal of international experience because they often
move from country to country in the employ of one multinational (or several)
headquartered in a country other than their own (for example, an Indian banker
may work in the Singapore branch of a US bank).

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Approaches to international
compensation (cont.)
• Differentiating between PCNs and TCNs (cont.)
– As Reynolds has observed, there is no doubt that paying TCNs according
to their home-country base salary can be less expensive than paying all
expatriates on a PCN scale (particularly if the multinational is
headquartered in a country such as the USA or Germany, which have both
high managerial salaries and a strong currency), but justifying these
differences can be very difficult.
– Nonetheless, it is common practice for multinationals to use a home-
country Balance Sheet Approach for TCNs.
– The reduction in expenses outweighs the difficulty of justifying any pay
differentials. However, as firms expand internationally, it is likely that
TCN employees will become more valuable and firms may need to rethink
their approach to compensating TCNs.
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Approaches to international
compensation (cont.)
• Differentiating between PCNs and TCNs (cont.)
– Starting point, multinational firms need to match their compensation
policies with their staffing policies and general HR philosophy.
• If, for example, a firm has an ethnocentric staffing policy, its compensation
policy should be one of keeping the expatriate whole (that is, maintaining
relativity to PCN colleagues plus compensating for the costs of international
service).
• If, however, the staffing policy follows a geocentric approach (that is, staffing
a position with the ‘best person,’ regardless of nationality), there may be no
clear ‘home’ for the TCN, and the firm will need to consider establishing a
system of international base pay for key managers paid in a major reserve
currency such as the US dollar or the Euro.
• This system allows firms to deal with considerable variations in base salaries
for managers.
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Some tentative conclusions: patterns
in complexity
• It may be that international compensation administration is more
complex than its domestic counterpart, but not radically different
in pattern or form. Recent developments in the study of global
pay issues may be seen to operate at three distinct levels:
– The basic level of cultural values and assumptions;
– The level of pay strategy, practices and systems design; and
– The level of pay administration and form.

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Some tentative conclusions: patterns
in complexity (cont.)

Figure 6-1: Patterns for international pay

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Some tentative conclusions: patterns
in complexity (cont.)
• At the level of cultural values, a debate is ongoing between
advocates of pay systems that value competitive individualism
and result in ‘hierarchical’ pay systems with large pay
differentials for executives, market-sensitive professions and
other ‘critical’ employee groups and the advocates of pay systems
that value cooperative collectivism and result in more
‘egalitarian’ pay systems with smaller pay differentials and more
shared group or firm-wide reward practices.

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Some tentative conclusions: patterns
in complexity (cont.)
• Multinational firms that violate corporate or local norms in one
location in order to respond to local norms in a second location do
so at their own risk.
– This debate is enlivened by a global reaction to hierarchical pay systems as
an exported ‘best practice’ from the USA in the light of recent CEO pay
scandals as reported in the global media.
– These US-based pay scandals have set off a global reaction – often
reinforcing local norms and values.

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Some tentative conclusions: patterns
in complexity (cont.)
• At the level of pay strategy and attendant practices and systems
design, increased complexity may be understood using a
horizontal and a vertical axis. Horizontally, ‘universal’ pay
systems may be preferred by corporate pay planners rather than
dealing with myriad ‘local’ systems.
• Ease of administration and the standardization of practices are
attractive and can contribute to simplicity in global assignments,
resolving disputes related to perceived inequities or policy
inconsistencies, etc.

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Some tentative conclusions: patterns
in complexity (cont.)
• However, local or regional ‘host contexts’ and/or firm strategy
may influence firms to compromise these global preferences and
strategically align pay practices more or less in conformance with
local or regional requirements.
• Strategic necessity and contextual requirements may
incrementally grudgingly ‘move’ pay practices away from a
universalized and towards a more localized character.
• Vertically, a number of levels of analysis have emerged to
supplement or augment job-based pay. Firms may provide a
person with personal ‘choice’ in pay and pay for his/her
competencies.
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Some tentative conclusions: patterns
in complexity (cont.)
• Alternately, a firm may pay at the traditional job level, realizing
that even standard jobs may vary tremendously across geographic
regions. Firms may pay at the task group or plant level of
aggregation.
• Firms may provide ‘customized’ pay at the national level, or
provide standardized ‘core’ pay for all employees in the global
firm.

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Some tentative conclusions: patterns
in complexity (cont.)
• Increasingly, we may combine pay packages across these vertical
levels of analysis and pay for a combination of personal, job,
group, national or corporate purposes.
– These composite pay systems are more complex, but they are also more
flexible and responsive to diverse employee demands and changing global
business conditions.

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• What is total rewards?
• Total Rewards: All of the tools available to the employer that may be used
to attract, motivate and retain employees. Total rewards include everything
the employee perceives to be of value resulting from the employment
relationship. 
• Throughout history, employers have been challenged with attracting,
motivating and retaining employees. From the simplest barter systems of
centuries past to the current complex incentive formulas of today, the
organizational premise has been the same: Provide productivity and results
to our enterprise and we will provide you with something of value.
• There are five elements of total rewards, each of which includes programs,
practices, elements and dimensions that collectively define an
organization's strategy to attract, motivate and retain employees. These
elements are:
• Compensation
• Benefits
• Work-Life
• Performance and Recognition
• Development and Career Opportunities
http://www.worldatWork.com

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Chapter summary
In this chapter, we have examined the complexities arising when
firms move from compensation repatriation process. One may
conclude that in re-entry, the broader socio-cultural context of the
home country takes a backstage position – unlike in at the domestic
level to compensation in an international context. It is evident from
our review that compensation policy becomes a much less precise
process than is the case in the domestic HR context. To demonstrate
this complexity, we have:
• Detailed the key components of an international compensation
program.
(cont.)

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Chapter summary (cont.)
• Outlined the two main approaches to international compensation
(the Going Rate and the Balance Sheet) and the advantages and
disadvantages of each approach.
• Outlined special problem areas such as taxation, obtaining valid
international living costs data, and the problems of managing TCN
compensation.
• Presented a model of global pay that highlights the complexity and
yet familiarity of pay practices in the global context. It is this
combination of pay decisions based on strategic global
standardization and sensitivity to changing local and regional
conditions that characterizes the state of international pay practices.
(cont.)
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Chapter summary (cont.)
Providing a strategic yet sensitive balance can only be achieved by
creating and maintaining professional networks, comprised of home
office and local affiliate HR practitioners, outsourcing selected
activities through specialist consultants, and a close cooperation with
local and regional governments and other key local institutions.

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