Peak LAN Project

Group A:
Timothy Flannigan, Candace Hunt, Bobby McCrary,
Karie Smithers and Stacy Welk

MGMT 505: Project Management Fundamentals

September 18, 2011
 Overview
• Company Profile

• Company Project

• Identifying and Managing Milestones

• Budget Constraints

• Assessing Probable Set-Backs

• Customer Satisfaction

• Project Risks

• Risk Assessment Form

• Risk Response Matrix

• Summary
 Peak Systems

• Information Systems Consulting Firm, small

• Meridian, Louisiana
 Project

• Design and install local area network (LAN)

for Meridian Social Service Agency
• Deliverables
• Technical Requirements
• Limits and Exclusions
• Budget =<$90,000
• Time limit = 1 month
 Identifying and Managing
Project Milestones
Hardware – Availability and cost of products to complete
the project

User’s Priority and authorization – Who, and what the

users will be granted access too.

In house network test - Organization with third party,

and meeting the agenda with the customer

Client site test – Meeting test deadlines, and planning

the observation period with the customer

Training completed – Complete all training to become

self operational, and compatible
 Milestones
Key Milestones Target

Date

1. Hardware January

22

2. Setting Users’ priority and authorization January

26

3. In-house whole network test February

4. Client site test February

5. Training completed February

 Budget Constraints

• Time phased-budget baseline

- Helps identify the cost of tangible items, and resources to

complete the project
• It is overall important for the projects success to measure the
projects performance
• Monetary, and time sensitive budgets drive overall project
success
• Resource utilization – Make sure that all resources are being
utilized to the highest efficiency

- Garner resources, and relations to complete the project at a

low cost
Assessing Probable Set-
backs
• Accept possible set-backs during project planning for maximum
readiness, and avoidance
• Complete a risk assessment form to evaluate and rate possible risk
during the project

- Likelihood: 5 represents greatest to 1 with least probability of occurrence

- -Impact: 5 represents gravest to 1 with least jeopardizing project deliverables

- Detection Difficulty: 5 represents hardest to 1 with least difficulty

 Customer Satisfaction

• Customer Satisfaction displays a complete

understanding of meeting the customers
needs, wants, and expectations
• The Project Manager is responsible for
ensuring 100% Customer Satisfaction is
meet.
• Notify the customer of all needs, and
possible set-backs to accomplish the
project. This allows the customer to be
involved, and ensure their decisions, and
needs are meet within the project
 Project Risks

• Identifying and Managing Milestones

• Budget Constraints

• Technical Requirements and Deliverables

• Assessing Probable Set-backs

• Customer Satisfaction
 Risk Assessment Form
Risk Likelihood Impact Detection When
Event Difficulty
Milestones 3 3 1 Each
not met
Budget 1 3 1 Each
over Milestone
obligated
Timing of 3 1 1 Each
Resources Milestone
Customer 1 5 3 Each
Satisfactio Milestone
n
Setbacks: 3 1 1 Each
unexpecteLikelihood: 5 represents greatest to 1 with least probability of Milestone
d eventsoccurrence
Impact: 5 represents gravest to 1 with least jeopardizing project
deliverables
Detection Difficulty: 5 represents hardest to 1 with least difficulty
 Risk Response Matrix
Risk Response Contingency Trigger Who is
Event Plan Responsible
Milestones Mitigate: Share Complete Team
Structure important before project
development tasks w/ kickoff
Plan workers
Budget Mitigate: Set a Plan Must be Managers
Restriction time-phased accordingly worked into
s budge development
plan
Timing of Mitigate: Have Implement Team
Resources Prioritize and Replacements timing
allocate available throughout
resources project
Customer Mitigate: Understand Must have Project
Satisfactio Educate & project scope involvement Manager
n involve through start to finish
completion
Setbacks: Mitigate: Plan Have a plan B Identify risk Project
unexpecte into budget and throughout Manager
 Summary

• Objective

• Milestones

• Budget

• Setbacks

• Customer Satisfaction

• Risks
 References
Dr. Susan Michie. (2002). CAUSES AND MANAGEMENT OF STRESS AT WORK. Occupational and
Environmental Medicine, 59:67-72.

Erik W. Larson, Clifford F. Gray. (2011). Project Management the Managerial Process. New York: McGraw-Hill
Companies, Inc.

Higginbotham, J. (208, March 31). Project Planning: Identify Milestones, Assumptions, and Tasks. Retrieved
September 16, 2011, from Volunteer Centered:
http://www.volunteercentered.com/2008/03/31/project-planning-identify-milestones-assumptions-and-tasks/

JOHN R. DRAKE, TERRY ANTHONY BYRD. (2006). RISK IN INFORMATION TECHNOLOGY PROJECT
PORTFOLIO MANAGEMENT. JOURNAL OF INFORMATION TECHNOLOGY THEORY AND APPLICATION, 1-
11.

Kim, S.-c. (2009). Project success indicators focusing on residential projects: are schedule performance index and
cost performance index accurate measures in earned value? Canadian Journal of Civil Engineering, 1700.

University of Wisconsin. (2006, February 1). Develop High-Level Milestones and Timeline. Retrieved September 16,
2011, from Project Management Advisor: http://pma.doit.wisc.edu/initiate/4/print.html