Exercise 3 Provider 1: We are one of the world’s leading ………… companies with the freight volume of 600,000 containers per year. As a major non-vessel operating common carrier(NVOCC), we can offer our customers ……………with all major shipping lines as well as flexible solutions for different sea freight requirements. We specialize in solutions for full container loads (FCL) and less than container consolidated loads (LCL). We also provide our customers with services such as ……………for cargo in transit. Provider 2: As a specialist in home ……….., we can offer our clients customized services to meet their needs. With more than 25 years’ experience in the industry and a modern ………… of vihicles, we can ensure fast, safe delivery of your …………… Our services include order picking, packing, distribution and handing of all transport documentation. Our team will be happy to …….. you in all matters regarding your order. Provider 3: Cargo Express is Asia’s leading provider of air freight services. Specializing in consolidated air ………….., we can provide you with tailor-made solutions for your air transport requirements. We work closely with air ………….. around the world and can offer our customers a wide range of flexible and cost-effective services. These include collection, consolidation, ………………., distribution, and online tracking of all cargo movements. • Answers: 1. transport 2. competitive rates 3. web-based tracking 4. textiles 5. fleet 6. consignments 7. assist 8. freight forwarding 9. carriers 10. customs clearance Exercise 5 1.As a major ……… operating common carrier , we can offer our customers competitive rates with all major ……………. 2. We …………. solutions for full container loads (FCL) and less than container ………………(LCL). 3. As a specialist in home textiles, we can offer our clients …………. services to meet their needs. 4. Our team will be happy to assist you in all ………… regarding your order. 5. We can provide you with ………… made solutions for your air transport ……….. 6.We closely …………. with air carrier around the word and can offer our customers a …………..flexible and cost effective services. • Answers: 1. non-vessel 2. shipping lines 3. specialize in 4. consolidated loads 5. customized 6. matters 7. tailor 8. requirements 9. co-operate 10. wide range of Exercise 12 Speaker 1: Express Logistics Online Shipping With our Quick Online Shipping tool you can find the right service to ………. your shipping needs. This ……….. allows you to plan shipments, book collections and ……….., and keep track of your consignments. Using this system you can also prepare shipping and ………….and check shipment records for up to 90 days. To use QOS, simply ……..by selecting your town or region from the …….. menu on the left. Speaker 2: Intercargo E-Shipping Our web-based booking system offers you an ………. range of e-services designed to simplify your shipping requirements. After registering with E-Shipping, you can make price requests, schedule transport, and ……… real-time shipment information. With this user-friendly tool you can receive quotations for ………. shipments and place orders. You can also track pick-ups and deliveries. With a mouse click you can also ………. commercial documents in pdf format. • Answers: 1.suit 2.online tool 3.Deliveries 4.customs documentation 5.log on 6.drop-down 7.Extensive 8.Obtain 9.Worldwide 10.download Vocabularies - Tracking [‘trækiη] : sự theo dõi, sự tự hiệu chỉnh - Home textiles [həʊmˈtekstaɪl] : sản phẩm dệt dân dụng - Order picking [ˈɔːdə(r) pɪkiη] :chọn hàng -Transit [ˈtrænzɪt] : liên vận - Consignment [kənˈsaɪnmənt] : chuyến hàng - Regarding [rɪˈɡɑːdɪŋ] : về việc, đối với - Registering [‘redʒistə] : đăng kí, ghi vào sổ - Cost-effective ['kɔst,i'fektiv] : mang lại lợi nhuận • Questions of unit 1: Person 1: 1.What’s the job of the women? 2. What’s an important part of her job? 3. Does her responsibilities not include negotiating good shipping rates with shipping lines and transport companies? Answers: 1. She is a freight forwarder. 2. Dealing with customer requests about the most suitable mode of transport. 3. Yes, she does. Person 2: 1.What’s the job of the man? 2. Does he make sure that the cargo is damaged onboard the ship or while loading or unloading? 3.What is he responsible for? Answers: 1. He is a shipping operations manager. 2. No, he does not. 3. He responsible for customers on shipping rates and prepare quotations for our sales office. Person 3: 1.What’s the job of the man? 2. What’s another part of his job? 3. What products does he make sure that they are maintained to a high level? Answers: 1. He is a warehouse manager. 2. Another part of his job is to liaise with departments such as transport and production. 3. Vihicles, machines and any kind of equipment.