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Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
Chapter 14
TRICARE and
CHAMPVA
Slide 2
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
Learning Objectives
State who is eligible for TRICARE
and CHAMPVA.
Define pertinent TRICARE and
CHAMPVA terminology and
abbreviations.
Enumerate the differences between
TRICARE Prime and Extra and the
TRICARE Standard programs.
Slide 3
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
Learning Objectives (cont’d.)
Identify the difference between the
TRICARE program and CHAMPVA.
Name various forms used with
these federal health care programs.
List the circumstances when a non-
availability statement is necessary.
Describe how to process a claim for
an individual who is covered by the
TRICARE Standard program.
Slide 4
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
Chapter 14
Lesson 14.1
Slide 5
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
History of TRICARE
1966 CHAMPUS created (Civilian Health and
Medical Program of the Uniformed Services)
1988 CHAMPUS Prime created as managed
care plan option
1994 TRICARE became new title with 3
options:
TRICARE Standard (fee-for-service)
TRICARE Extra (PPO)
TRICARE Prime (HMO)
2005 TRICARE consolidated into 3 regions
Slide 6
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
TRICARE Eligibility
active duty service members (Prime Remote)
eligible family members of active duty service
members
military retirees and eligible family members
surviving eligible family members of deceased
active or retired service members
wards and preadoptive children
Former spouses of active or retired service
members (must meet requirements)
Slide 7
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
TRICARE Eligibility (cont’d)
family members of active duty service
members who were court-martialed or
separated from their families for abuse
abused spouses/children of service members
spouses/children of NATO nation
representatives
reservists and National Guard members
activated for 30 or more consecutive days
disabled beneficiaries under 65 years with
Medicare A & B
Medicare-eligible beneficiaries in TRICARE for
Life
Slide 8
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
TRICARE
Defense Enrollment Eligibility
Reporting System (DEERS)
a computerized database system that all
TRICARE-eligible persons must be
enrolled in
Nonavailability Statement (NAS)
certification from a military hospital when it
cannot provide care
2003 not needed for individuals in the
catchment area about an MTF
Slide 9
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
TRICARE Standard
ID card required for all dependents over age 10.
Not limited to using network providers for
medically or psychologically necessary services.
Care usually sought at military hospital closest
to home or identified through Health Care
Finder (HCF).
Authorized providers must be used.
Preauthorization necessary for specialty care,
hospitalization, and certain procedures.
Deductibles and co-payments apply.
Slide 10
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TRICARE Extra
ID card required for all dependents
over age 10.
PPO option
Network provider must be used.
Preauthorization necessary and
coordinated by Health Care Finder for
specialty care, hospitalization, and
certain procedures.
Deductibles and co-payments apply.
Slide 11
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TRICARE Prime
Voluntary HMO option with annual fee
required.
Minimum 12 months participation required.
PCM coordinates all care except
emergencies.
Referral from Health Care Finder required
for use of non-network provider.
Preauthorization may be necessary for
some specialty care, hospitalization, and
certain procedures.
Co-payments and deductibles apply.
Slide 12
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Slide 13
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
Slide 14
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
TRICARE for Life
supplementary payer to Medicare
no separate ID card
no referral or preauthorization
requirements
Payment is based on the services
provided and coverage by both
Medicare and TRICARE.
Slide 15
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
TRICARE Plus
ID card and DEERS enrollment
required.
Enrollees use the military treatment
facility as source of primary care.
same benefits as TRICARE Prime
when using military treatment facility
access to specialty providers at
military treatment facility not
guaranteed
Slide 16
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TRICARE Prime Remote
for active duty service members only
must live at least 50 miles from military
treatment facility
same benefits as TRICARE Prime
no prior authorization for routine primary care
PCM coordinates all care except
emergencies.
no out-of-pocket expenses for in-network
services
Slide 17
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
Supplemental Health
Care Program
for active duty service members
and other designated patients
enables beneficiaries to be referred
to civilian providers when needed
no deductibles or co-payments if
military treatment facility initiates
referral
Slide 18
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Slide 19
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TRICARE Hospice
Program
based on Medicare hospice
program
life expectancy is six months or
less
cannot also receive care under
TRICARE basic programs
Slide 20
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TRICARE and HMO
Coverage
provider must meet TRICARE
provider certification standards
type of care must be a TRICARE
benefit and medically necessary
TRICARE does not pay for
emergency services received
outside the normal HMO service
area
Slide 21
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
CHAMPVA Program
1973 CHAMPVA created (Civilian
Health and Medical Program of the
Veterans Administration)
for spouses and dependent children
of veterans with total, permanent
disability
must not be eligible for TRICARE
Standard or Medicare A
service benefit program
Slide 22
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
CHAMPVA Program (cont’d.)
ID card required for all dependents
over age 10.
Benefits similar to TRICARE
Standard for dependents of retired
and deceased military personnel.
Freedom of choice in selecting
civilian providers
Preauthorization needed for some
services.
Slide 23
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Slide 24
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
Slide 25
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
Slide 26
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
Chapter 14
Lesson 14.2
Slide 27
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
HIPAA Compliance
Privacy Act of 1974
Individual has right to review own
medical records maintained by a
federal health care facility.
If personal information is
requested, the individual must be
informed of purpose and use of the
information.
Slide 28
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
HIPAA Compliance (cont’d.)
Computer Matching and Privacy
Protection Act of 1988
Government can verify information
via computer matches.
Patients must be made aware by
providers of this information and how
medical data can be disclosed.
Slide 29
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
Claims Procedure
TRICARE Standard administered by
DOD (Department of Defense).
CHAMPVA administered by VA
(Veterans Administration).
Claims must be:
billed on CMS-1500 (08-05) form or
electronically
submitted to the correct fiscal intermediary
filed within one year of service
Slide 30
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
Claims Procedure (cont’d.)
TRICARE Extra and TRICARE Prime
No claim forms filed by beneficiary if
care provided is in-network.
Providers must:
use CMS-1500 (08-05) form or
electronic system to submit claims
submit claims to correct subcontractor
file within one year of service
Slide 31
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
Claims Procedure (cont’d.)
TRICARE Prime Remote and
Supplemental Health Care Program
Outpatient services are submitted
with CMS-1500 (08-05) form or
electronically.
POS option and NAS requirement do
not apply.
Claims must be filed within one year
of service.
Slide 32
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
Claims Procedure
TRICARE for Life
Slide 33
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
Claims Procedure (cont’d.)
TRICARE/CHAMPVA and Other
Insurance
TRICARE/CHAMPVA usually pay as
secondary payer if beneficiary has other
health insurance.
EOB copy from primary carrier should be
attached to the completed CMS-1500 (08-
05) claim form.
include copy of the physician’s complete
itemized statement
Claim should then be sent to the local
claims processor (fiscal intermediary).
Slide 34
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
Claims Procedure (cont’d.)
For Medicaid:
TRICARE/CHAMPVA is primary
For Medicare:
TRICARE is secondary, if under 65
with Part A & Part B
CHAMPVA is secondary, if under 65
with Part A & Part B
Slide 35
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
Claims Procedure (cont’d.)
Coordination of benefits
needed for situations with dual coverage
so there is no duplication of benefits
paid
TRICARE pays the lower of:
amount of TRICARE allowable charges
after other plan has paid benefits
amount TRICARE would have paid as
primary
Slide 36
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
Claims Procedure (cont’d.)
For third-party liability:
TRICARE form DD 2527 is submitted
with regular claim form CMS-1500 (08-
05).
Provider can submit claims only to third-
party liability carrier for reimbursement.
If ICD-9-CM code between 800 – 999,
claims processor may request
completion of form DD 2527.
Slide 37
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
Claims Procedure (cont’d.)
For Workers’ Compensation:
TRICARE/CHAMPVA billed when
workers’ compensation benefits are
exhausted.
Beneficiary with work-related injury
or illness must file the claim with the
workers’ compensation carrier.
Slide 38
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
After Claim Submission
TRICARE
for each claim a summary payment
voucher is issued to the patient
CHAMPVA
for each claim an explanation of
benefits document is issued to the
patient summarizing actions taken
Slide 39
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
Quality Assurance
Quality assurance program
continuous assessment of care,
inpatient and outpatient
grievance process for members and
for providers
providers notified if quality issue is
identified and corrective
recommendations are given
Slide 40
Copyright © 2008, 2006, 2004 by Saunders an imprint of Elsevier Inc. All rights reserved.
Claim Inquiries and
Appeals
Appeal process
for providers to request that a denial
of coverage be reconsidered
for providers to request that amount
paid on a submitted claim be
reconsidered
Slide 41
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