Module I

Conflict Management
• Conflict comes naturally; the clashing of
thoughts and ideas is a part of the human
experience. It is true that it can be destructive if
left uncontrolled.
• Strong disagreement between people, groups,
etc., that results in often angry argument
• Nature of conflict
• Economic conflict is brought about by a limited amount of resources. The
groups or individuals involved then comes into conflict to attain the most of
these resources, thus bringing forth hostile behaviors among those involved.
• Value conflict is concerned with the varied preferences and ideologies that
people have as their principles. Conflicts driven by this factor are
demonstrated in wars wherein separate parties have sets of beliefs that they
assert (in an aggressive manner at that).
• Power conflict occurs when the parties involved intends to maximize what
influence it has in the social setting. Such a situation can happen among
individuals, groups or even nations. In other types of conflict, power is also
evident as it involves an asserting of influence to another.
• Communication Gap
Interpersonal conflict refers to a conflict between two individuals.
• This occurs typically due to how people are different from one another.
• We have varied personalities which usually results to incompatible choices and
opinions. Apparently, it is a natural occurrence which can eventually help in
personal growth or developing your relationships with others.
• In addition, coming up with adjustments is necessary for managing this type of
conflict. However, when interpersonal conflict gets too destructive, calling in a
mediator would help so as to have it resolved.
Intrapersonal conflict occurs within an individual.
• The experience takes place in the person’s mind. Hence, it is a type of conflict that
is psychological involving the individual’s thoughts, values, principles and
emotions. Interpersonal conflict may come in different scales, from the simpler
mundane ones like deciding whether or not to go organic for lunch to ones that can
affect major decisions such as choosing a career path.
• Furthermore, this type of conflict can be quite difficult to handle if you find it hard to
decipher your inner struggles.