Advanced Metering Infrastructure (AMI)

Solution for Smart Electricity Meters

with GPRS-based Communication
Module
NDMC Smart Metering Project Launch
09 January 2019
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NDMC Smart Metering Project Objectives

Support in increasing billing efficiency

Enhanced consumer satisfaction

Reduction in operational expenses of NDMC

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Benefits of Smart Metering

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 AMI End-to-End System

Events, Alarms
Notification

Response TOU/Multi-Tariff,

Head End System

Meter response
TSP
TOU/Multi-Tariff,
Meter NDMC

portal/Analytics
GPRS Meter Connect/ systems

MDMS/Web
Network Disconnect response (IVR,
Billing,CIS)
Meter Connect/
Disconnect request
Request
Meter Billing
response
Meter billing
request

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1

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Field Activities –Consumer Indexing and Meter Installation Process

Site Survey & Consumer

Indexing

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 Consumer Indexing
Station Code Feeder DTR Code Pole Consumer No
Code No

DT-1 Pole- 1

Pole- 2

Survey by taking map

based helps to minimize Pole-1
GIS related issues on- Technology Partner
field
DT-2
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Meter Installation - Mobile Application

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HES & MDMS Integration

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Consumer Interface – Mobile App

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Consumer Interface – Mobile App

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Consumer Interface – Mobile App

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AMI Solution: Daily Consumption Pattern

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AMI Solution: Daily Consumption Pattern

Hourly consumption pattern

Monthly load and consumption

patterns

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Key On-Demand Actions from NDMC

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 SLA Management
Ticket
Updates/Closure

1 Breakdown
Call Enterprise Ticketing System
3 Call Contact - Mr Xyz Sinha
Allocation
5 Visit
GP

L1/L2 2 Call Logging, L3

L1/L2, Call 4 Call
Resolve
Allocation Accept
6 issues
Capture
Feedback
Call Closed

1 Call Logging,
L1/L2, Call
Allocation –
Integration
Schedule
maintenance
Customer – GP 2
Contact - Mr Xyz Sinha
4 Maintenance
2 Schedule Complete
Maintenance 3 Visit GP
5 Call closed

Outage Mgmt. / Ticket Mgmt.

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Thank You

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