Finding the Right Parts

Any changes to the following information

is not authorized or endorsed by Caterpillar Inc.
Auto Filter Toggle Button in Parts Searching
• The Toggle check box feature on the search results pages can be
used to disable the Auto-filtering temporarily

• The Toggle check box feature will not be displayed when searching
for information using only a Serial Number Prefix or a single
Arrangement

Technical Information Access Solutions 2

 Serial Number Specific Parts Identification
Example
1. Enter 5EK 2009 in the Serial Number or Prefix box

2. Select Documentation (Document Structure) as the Access Method

3. Select Parts Identification in the Information Types/Titles column

4. Select Engine Arrangement

5. Since the Results – Auto Filter box is checked, 2 options to view are
displayed

6. If the Results- Auto Filter box is un-checked, several more options to view
will be displayed
Technical Information Access Solutions 3
 Serial Number Specific Parts Identification
Checked

If an invoice is available for the serial number selected, each search

method will show filtered results. Users always have the ability to
temporarily uncheck the Results – Auto Filter check box
Technical Information Access Solutions 4
 Serial Number Specific Parts Identification
Unchecked

Technical Information Access Solutions 5

 Filtered vs. Unfiltered Search
“Toggle” check
box to disable
filtering

Technical Information Access Solutions 6

 Notes
• Parts Search searches ONLY the Parts Identification
(Parts Manuals) – not technical documentation
• Search will …
– identify the product system where part is located
– allow adding the parts to the parts list from the parts id
window
– allow searching for keywords

Technical Information Access Solutions 7

 Notes
Preferences (found on the
Main Menu) allow choice for
Graphic & Parts list orientation

Technical Information Access Solutions 8

 Notes
Preferences allow
choice for Graphic &
Parts list orientation

Technical Information Access Solutions 9

 Notes
• Choices for Graphic &
Parts list orientation
available from the Go
To menu

• Hover text for code

definitions on consist
list
Technical Information Access Solutions 10
 As Shipped Product Access Method
• As Shipped Product uses Cat Warranty (SIMSi) and TMI
systems as the data source

• As Shipped Product enhances and expands the As Shipped

Engine access method

• As Shipped Product provides user ability to view As Shipped

captive Engine and Machine data plus expands access methods

• Expand or collapse twisties as needed to view data

Technical Information Access Solutions 11

 As Shipped Product

The page has a link to navigate to the

Kits page.
As Shipped Once
Engine linkon the Kits page, the
will
Machine
be replaced and/or
with an AsEngine serial number
fields
Shipped will be
Product filled in based on
link
available data

All engine
All the line data (prime
items from or captive)
the invoice
will continue to come
data for the provided SNs will befrom
displayed Technical Marketing
in the order Information
they appear in
(TMI)
the invoice

Line items that are in the selected Parts

manual will be hyperlinked to allow the user
to navigate to the consist page for each item
and they will have an NPR link next to them

Technical Information Access Solutions 12

 Search by Keyword When…
• Part number is not known
• Part name is known

Technical Information Access Solutions 13

 Step 1

• Enter the product

identification (serial
number prefix) [i.e.
EAT]
• Enter the part name
The * star [i.e. start*] is a wildcard
[i.e. start*] in – meaning look for anything
Parts Search Box beginning with start; i.e., starter,
• Click Search starting, startup.

Technical Information Access Solutions 14

 Results
• Choose desired link
from results
• Note results

Technical Information Access Solutions 15

 Parts Searching
• Must have a serial number prefix (SNP)*
• Must have access to Parts Identification (for their
logon ID)
• Found directly under Documentation (Document
Structure)
• Found under arrangement/group in Systems &
Components (Product Structure)
• Go To menu allows changes to display layout of page

* unless using Advanced Full Text Search

Technical Information Access Solutions 16

Using Documentation (Document Structure)
• Enter SNP
• Choose Documentation (Document Structure)
• Choose Parts ID
• Choose Arrangement/System (section)
• Choose Group
• See Graphic and/or Parts List

Technical Information Access Solutions 17

 Using Systems & Components
(Product Structure )

• Enter SNP
• Choose Systems & Components (Product Structure)
• Choose Arrangement/System (section)
• Choose Group
• Choose Parts ID
• See Graphic and/or Parts List

Technical Information Access Solutions 18

 Access Method Differences
same starting & ending points
different sequence of steps

Systems & Components Documentation

(Product Structure) (Document Structure)
Enter SNP Enter SNP

ChooseSystems & Components Choose Documentation (Document

(Product Structure) Structure)
Choose Arrangement/System Choose Parts Identification

Choose Group Choose Arrangement/System

Choose Parts Identification Choose Group

See Graphic/Parts List See Graphic/Parts List

Technical Information Access Solutions 19
 Using the Index
Parts Identification
Choose INDEX [only available when using
Documentation (Document Structure)]
• Letters at top allow jumping to that letter’s category
• Scroll through by letter sections
• Use Control F [Windows shortcut on Edit menu] (after
clicking in Information column)
– Might be found in different-than-expected spot
– Long list of similar words (easy to miss one)
– Reading in all caps is sometimes difficult

Technical Information Access Solutions 20

 Conclusion
• Search when part number is known
• Search when part name is known
• Use INDEX [Documentation (Document Structure) Parts
Identification]

Technical Information Access Solutions 21

 Help, Data/Feedback, Support
• For SIS help, use the Help link from SIS Main
Menu or from the GoTo dropdown menu anywhere
in SIS.
• For SIS Web data discrepancies or enhancement
requests/suggestions for improvements, use the
Feedback option from the SIS Web Main Menu or
the GoTo menu from any page in SIS.
• For SIS Support, please contact the Accenture
Dealer Management Services (ADMS) 6am-6pm
CST by phone 1-800-765-0999 or 1-309-675-4000
or by email at Support.ADMS@Accenture.com

Technical Information Access Solutions 22