CHAPTER 6

MANAGING SOCIAL
RESPONSIBILITY
Managing Social Responsibility
 Organizations must be proactive with
respect to concern involving social
responsibility

 Eg: Develop a code of ethics with the

participation of employees and a signal
to stakeholders
Eq: Honeywell’s Three R’s
 Under our ethical behavior model, every employee
has the following responsibilities:
 Recognize an issue or situation
 Raise the issue or situation to the appropriate
levels
 See them through to resolution
 The company has the responsibility to create and
clearly communicate policies and procedures so that
employees know what is expected of them
 We preach the concept of self-governance
The recruitment process
 Three stages :
-during the recruitment process
-throughout the employment relationship
-after employment has ended
 Advise?
 Advertise in a way that is accessible to a
diverse audience
 Allow flexibility around the dates & times
of interviews
Accomodating employees in
the workplace
 Accommodate the needs of staffs on
ground of religion or belief in the
workplace can therefore contribute to a
successful business
 Make reasonable adjustments to
workers needs;
-appearance, prayer,fasting,leave,dietary
requirements,social interaction
Religious observance
1)Appearance

-Understand that a dress code for muslim

differs with non-muslim
-Allow muslim workers to dress
accordance with their religion or belief
Religious observance
2)Prayer
-Muslims are required to offer 5 daily
prayers such as Fajr, Zuhr, Asr, Maghrib,
Isha’
-Give time off for prayers(a flexible time
prayer)
-Provide a comfortable prayer’s room
-Showing respect to other’s religion by
exercising openness and acceptance
Religious observance
3)Fasting
-Muslim are required to fast from dawn to
dusk for 1 month each year during
Ramadhan
-Give a consideration for muslims to take
lunch break at later time and to break their
fast
-Replace other workers to negotiate with
clients especially when muslim workers
need to break their fast
Religious observance
4)Dietary requirements

-Certain foods are forbidden(haram) in Islam

Eg;
-food which is derived from the pig,
-the blood of animals,
-animals not slaughtered in the halal way,
-all alcoholic drinks or foods containing alcohol
-Understand muslim workers are not suitable to placed in
clients meeting at bar/pub
-Understand halal foods and non-halal foods must be
separated
Religious observance
5)Leave for Hajj and Religious Occasions
-Allow muslim workers to take leave to
observe Hajj and other religious festivals
-Refusal to grant such leave may be
discrimination to the muslim workers
Religious observance
6)Social Interaction
-Physical contact between the opposite
sexes, unless married or closely related is
forbidden in Islam
-The refusal of shake hands must not be
viewed negatively
-Understand the locations, food and drinks
served and the physical contact required are
important accordance with Islamic religion
The post employment
relationship
 First rule: Employers must not be discriminate,
harass or victimize on the grounds of religion or
belief even when the employment has ended
 Eg; when provide references for an ex-
employees, employer must be rationale and
respect his/her ex-employees
 References must show the positive image of an
ex-employees
 All of negative images must be deal with or arise
out of the previous employment relationship
THE END~~~