COMBONI WOMENS COLLEGE

DEPARTEMENT OF TVT GARMENT (LEVEL IV)

Introduction to team leaders
By Mestawot kassa
February, 2020
Hawasa, Ethiopia

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 Course outline
Introduction to team leader
Definition of team leader
Leadership variable
Team definition
Quality of a good team leader
Issues in leadership process

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 Introduction to Leadership
Leadership can be viewed as a dynamic
process, which involves a number of
combined factors and phenomena, and
the outcomes of effective leadership are
behaviours and achievements that are in
line with the vision and strategies of the
organisation

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 ®
Leadership

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 Definition: Leadership

“ The ability to influence a group toward

the achievement of goals”
Robbins & Coulter(1999)

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 Leadership variables
There are five main variables that can
influence leadership behaviour:
1.The tasks and goal of the organisation
2.The leader’s knowledge, skills & attitudes
3.The followers skills, attitudes & motivation
4.The context or situation
5.The resources available

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 Leaders & Managers
Leadership is a function above
management
A good manager is well organized and
works efficiently
Leaders agitate for change and new
approaches, managers advocate stability
and the status quo

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 Qualities of a good leader
Trust
Determination – Initiative & perseverance
Humility – modesty; with focus on
collective rather than personal
recognition/achievement
Honesty & Integrity
Competence & Initiative
Sense of responsibility & Forward-looking
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 Definition of Team
“a small number of people with
complementary skills who are committed
to a common purpose, performance, goal
and approach for which they hold
themselves mutually accountable”

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 Preparation for effective
Team Building
Effective work teams do not just happen
miraculously; they are the result of careful
planning and preparation.
The need for:
 Preparing the work environment
 Preparing you: the Leader
 Preparing team members

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 Leadership & Team building
We have to bear in mind that Leadership &
Team building cannot “function in
isolation”, they are related to the behaviour
of people in organisation

Some VERY IMPORTANT ISSUES to

consider:

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 VI Issues in Organisation
Communication
Motivation
Personality, perception & decision making
Learning & learning organisation
Values, attitude & job satisfaction
Conflict management

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 Communication
Communication process
Types/forms of communication
Flow/channels of communication
Effective communication
Barriers to effective communication

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 Motivation
Intrinsic/extrinsic motivation
Maslow’s Theory of needs:
Physiological-Safety-Social-Self esteem-Self
actualisation
Theory X & Theory Y

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Personality, Perception & D.Making
Personality types: Extroversion v/s
Introversion
Making judgment on others
Group/team decision making process

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 Learning & Learning organisation
Importance of learning in organisation
“Learning is living; learning is growing”
Learning organisation moving towards
Knowledge Management

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 Values, Attitude & J.Satisfaction
Values: Importance
Attitudes at work & towards work
Factors leading to Job satisfaction:
challenging work, rewards, work
environment & work condition etc

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 Conflict Management
Strategies for managing conflict:
 Communication
 Compromise
 Authoritative command
 Negotiation

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 ®
Leadership

Team Leader
Two types of leaders:
 Designated – The person assigned to lead
and organize a designated core team,
establish clear goals, and facilitate open
communication and teamwork among team
members
 Situational – Any team member who has
the skills to manage the situation at hand

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 ®
Leadership

Effective Team Leaders

 Organize the team
 Articulate clear goals
 Make decisions through collective input of
members
 Empower members to speak up and
challenge, when appropriate
 Actively promote and facilitate good teamwork
 Are skillful at conflict resolution

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 ®
Leadership

Resource Management is…

A strategy for achieving workload balance
within and across teams in a unit
 Refers to people, knowledge or information,
materials, and time that can be drawn upon to
accomplish a task
 Goal is to prevent work overload situations that
compromise situation awareness and increase
the risk of error

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 ®
Leadership

Resource Management
Core Team Leader Coordinating Team Leader
• Information • Information
– Resident and – Administrative
family – Facilities
– Plan of care • Time
– Facilities • Equipment
• Time
• Resident flow
• Equipment • Other
HUMAN departments
CAPITAL

FOCUS FOCUS
Team & Your Unit Work Flow

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Leadership

Delegation
 Method of redistributing
tasks or assignments
 Process includes four steps:
 Decide what to delegate
 Decide to whom to
delegate
 Communicate clear
expectations
 Request feedback

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 ®
Leadership

Promoting and Modeling Teamwork

Effective leaders cultivate desired team
behaviors and skills through:
 Open sharing of information
 Role modeling and effective cuing of team
members to use prescribed teamwork
behaviors and skills
 Constructive and timely feedback
 Facilitation of briefs, huddles, debriefs, and
conflict resolution

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 ®
Leadership

Exercise: Leadership

INSTRUCTIONS:
1. Begin by selecting a leader and scribe
for your group.
2. The group will have 10 minutes to
address the questions, record your
answers, and report back
to the group at large.

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Leadership

Team Events
 Briefs – planning
 Huddles – problem solving
 Debriefs – process improvement

Leaders are responsible to assemble the team

and facilitate team events
But remember…
Anyone can request a brief, huddle, or debrief

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Leadership

Planning Essentials for Teams

 Leader usually initiates the planning process

 Team members are included in the planning

process

 Team members have a common

understanding of the problem and their roles

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 ®
Leadership

Leadership

BARRIERS TOOLS and OUTCOMES

STRATEGIES
 Hierarchical
Culture  Shared Mental
Brief
 Lack of Resources Model
or Information
Huddle  Adaptability
 Ineffective
Communication  Team Orientation
 Conflict Debrief
 Mutual Trust

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 ®
Leadership

Teamwork Actions
 Empower team members to speak freely
and ask questions
 Use resources efficiently to maximize
team performance
 Balance workload within the team
 Delegate tasks or assignments, as appropriate
 Conduct briefs, huddles, and debriefs
 Use conflict resolution techniques
(i.e., Two-Challenge rule and DESC script)

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 END OF SESSION

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