Professional Documents
Culture Documents
Chapter 1
PROCESS PROJECT
Repeat process or product New process or product
Several objectives One objective
Ongoing One-shot-limited life
People are homogenous More heterogeneous
Well-established systems Integrated system efforts
Greater certainty Greater uncertainty
Part line organization Outside of line organization
Established practices Violates established practice
Supports status quo Upsets status quo
Project
Stake
Resources
Creativity
Uncertainty
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Client interest: The level of enthusiasm or concern expressed by the project’s
intended customer.
Clients can be either internal to the organization or external.
Project stake: The amount of corporate investment in the project. The longer the
life of the project, the greater the investment.
Resources: The commitment of financial, human, and technical resources over the
life of the project.
Creativity: The degree of innovation required by the project, especially during
certain development phases.
Uncertainty: The degree of risk associated with the project. Riskiness here reflects
the number of unknowns, including technical challenges that the project is likely to
face. Uncertainty is highest at the beginning because many challenges have yet to be
identified, let alone addressed.
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PROJECT LIFE CYCLE AND
THEIR EFFECTS (FIGURE 1.4)
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FOUR DIMENSION OF PROJECT
SUCCESS (FIGURE 1.7)
System Information
Use
Quality Quality
Level 4: Managed
Level 5: Optimizing
Level 4: Benchmarking
Level 1: Ad Hoc
Level 2: Consistent
Level 3: Integrated
Level 4: Comprehensive
Level 5: Optimizing
Level 1: Initial
Level 2: Managed
Level 3: Defined
Level 5: Optimizing
1. Selecting a team
5. Scheduling
6. Managing resources
6. Understand and explain the project life cycles, its stages, and
the activities that typically occur at each stage in the project.
7. Understand the concept of project “success,” including
various definitions of success, as well as alternative models of
success.
8. Understand the purpose of project management maturity
models and the process of benchmarking in organizations.
9. Identify the relevant maturity stages that organizations go
through to become proficient in their use of project
management techniques.