ENGLISH PHRASE G

UIDE

Bheberlyn2992@gmail.com Reference:https://www.speaklanguages.com/english/phrases/
 Interests
Here are some English phrases which will be useful when
talking about your hobbies and interests.
TALKING ABOUT THINGS YOU LIKE
What do you like doing in your spare time?

I quite like … I like … I really like … I love … I enjoy travelling

cooking watching TV swimming the theatre

playing chess listening to music dancing the cinema

yoga walking going out

jogging clubbing

TALKING ABOUT THINGS YOU DISLIKE OTHER WAYS OF DISCUSSING INTERESTS

I'm interested in … I read a lot Have you read any good books
I don't like … I hate … lately?
photography
pubs shopping
Have you seen any good films
history recently?
noisy bars
I can't stand …
languages
nightclubs
football
 SPORT MUSIC
Do you play any instruments?
Do you play any sports?

Yes, I play … I'm not interested in football Which team do you support? Yes, I play … Yes, I've played the piano for … years

football the guitar five

I support …
tennis
Manchester United I'm learning to play … I'm in a band
golf
Chelsea the violin I sing in a choir

What sort of music do you like?

What sort of music do you listen to?

Pop

Rock

Dance

Classical

Anything, really

Lots of different stuff

 Jobs
Here are some English phrases for talking about jobs, which will allow you to discuss the type of job
you do and where you work.
OCCUPATION
I work as a … I work in … I work with …
What do you do? I'm a …

journalist television computers

What do you do for a living? teacher

programmer publishing children with disabilities

What sort of work do you do? student

What line of work are you in? doctor PR (public relations)

I stay at home and look after the children
sales
I'm a housewife
IT

EMPLOYMENT STATUS
I've got a part-time job I'm … I'm not working at the moment

I've got a full-time job unemployed I've been made redundant

out of work I was made redundant two months ago

looking for work

I'm retired
looking for a job
I do some voluntary work
 WHO DO YOU WORK FOR?

I work for … I'm self-employed I'm a partner in … I've just started at …

a publishers I work for myself a law firm IBM
an investment bank I have my own business an accountancy practice

the council an estate agents

PLACE OF WORK TRAINING AND WORK EXPERIENCE

Where do you work?
I'm training to be … I'm on work experience
I work in … I work from home an engineer I'm doing an internship
an office a nurse

a shop
I'm a trainee … I'm on a course at the moment
a restaurant
accountant
a bank
supermarket manager
a factory

a call centre
 Education
Here are some English phrases which will be useful for discussing what you studied at school or
university, and for asking others about their education.

UNIVERSITY
Are you a student? Where do you study? Which year are you in? Do you have any exams coming up?

What do you study? Which university are you at? I'm in my … year I've just graduated
What university do you go to? first
I'm studying …
I'm doing a masters in …
second
history I'm at …
law
third
economics Liverpool University
final
medicine I'm doing a PhD in …
I'm in my first year at chemistry
university

What did you study?

Did you go to university? Where did you go to university? I studied …
I didn't go to university I went to … maths
I never went to university Cambridge politics
 SCHOOL FUTURE PLANS
Where did you go to school? What do you want to do when you've finished?

I went to school in … How many more years do you have to go?

Bristol
Get a job

I left school at sixteen Go travelling

I don't know what I want to do after university

I'm taking a gap year
 Religion
Here are a few English phrases about religion, which will
allow you to discuss topics such as whether you are
religious and what sort of religion you follow.
PLACES OF WORSHIP
Are you religious? Do you believe in God?
What religion are you? Is there a … near here?
No, I'm … I believe in God
I'm a … church
an atheist I don't believe in God
Christian mosque
agnostic
Muslim synagogue
Do you believe in life after
Buddhist death? temple
Sikh Do you believe in
reincarnation?
Hindu

Protestant

Catholic

I'm Jewish
 Dating and romance
Here are some English phrases for dating and romance. If you would like to learn how to ask someone out in
English, or are looking for some romantic phrases to impress your girlfriend or boyfriend, you will find
everything you need here.

BREAKING THE ICE ASKING SOMEONE OUT

Can I buy you a drink? Do you want to go for a drink sometime?

Is this your first time here? That sounds good
Would you like a drink? I was wondering if you'd like to go out for a drink
Have you been here before? I'd love to!
sometime
Can I get you a drink?

Do you mind if I join you?

If you'd like to meet up sometime, let me know! Sorry, I'm busy
Do you mind if we join you?
Sorry, you're not my type!
Are you on your own?
Would you like to join me for a coffee?
Would you like to join us? Would you like to dance?
Do you fancy getting a bite to eat? Here's my number

Do you come here often? Do you fancy lunch sometime?

What's your phone number?
Do you fancy dinner sometime?
Could I take your phone
Do you fancy going to see a film sometime? number?
 PHYSICAL
COMPLIMENTS ON A DATE TALKING ABOUT
RELATIONSHIPS
FEELINGS
SEXUAL ORIENTATION
You've got beautiful eyes Give me a call! I miss you Do you have any condoms?
You've got a great smile I'll call you I've missed you

I'm …
You're beautiful (said to a woman) Thanks, I had a great evening I like you
straight
You're really good-looking When can I see you again? I like you a lot
gay
You're really sexy What do you think of this place? I'm crazy about you
bisexual
Shall we go somewhere else? I love you!
You look great

You look very nice tonight I know a good place What do you think of me?

I like your outfit Can I kiss you? I enjoy spending time with
you
Thanks for the compliment! Would you like to come in for a
coffee? I find you very attractive

Would you like to come back to Will you marry me?

mine?

Can I walk you home?

Can I drive you home?

 Arranging to meet
These English phrases will be useful if you want to invite someone out and make arrangements where
and
when to meet.
INVITING SOMEONE OUT
Have you got any plans for …? Are you free …? Do you fancy going out tonight?

this evening this evening

tomorrow tomorrow afternoon Sure Sorry, I can't make it

the weekend tomorrow evening I'd love to I'm afraid I already have plans

Sounds good I'm too tired

Are you up to anything this evening?
What would you like to do this That sounds like fun I'm staying in tonight
evening?
I've got too much work to do
Do you want to go somewhere at the
weekend? I need to study

I'm very busy at the moment

Would you like to join me for

something to eat?
 ARRANGING THE TIME AND PLACE

MEETING UP
What time shall we meet? I'm running a little late

Let's meet at … I'll be there in … minutes

eight o'clock five

ten
Where would you like to meet?
fifteen
I'll see you … at ten o'clock

in the pub
Have you been here long?
at the cinema
Have you been waiting long?

I'll meet you there

See you there!

What's your address?

Let me know if you can make it

I'll call you later

 Time expressions
Here are some English expressions related to time.

SPECIFYING THE DAY SPECIFYING THE TIME OF DAY SPECIFYING THE WEEK, MONTH, OR YEAR

The day before yesterday This morning Last night Next week

Yesterday This afternoon Tonight Next month

Today This evening Tomorrow night Next year

Tomorrow
Yesterday morning
This week
The day after tomorrow
Yesterday afternoon
This month
Yesterday evening
This year

In the morning
Last week
In the afternoon
Last month
In the evening
Last year
Tomorrow morning

Tomorrow afternoon

Tomorrow evening
 OTHER TIME EXPRESSIONS
DURATION
Duration in English is usually expressed using the word for,
as in the following examples:

The following day In ten minutes' time or in ten minutes I lived in Canada for six months
The following week In an hour's time or in an hour I've worked here for nine years
The following month In a week's time or in a week I'm going to France tomorrow for two weeks
The following year In ten days' time or in ten days We were swimming for a long time

The previous day In three weeks' time or in three weeks

The previous week In two months' time or in two months

The previous month In ten years' time or in ten years

The previous year

Five minutes ago

An hour ago

A week ago

Two weeks ago

A month ago

A year ago

A long time ago

 Telling the time
Learn how to tell the time in English.
In English, the 12-hour clock is normally used for telling the time. The 24-hour clock is only used for travel
timetables.

ASKING THE TIME TELLING THE TIME

What's the time? It's … Seven o'clock Quarter past …

What time is it? exactly ... Eight o'clock one

about ... Nine o'clock two

Could you tell me the time, please?
almost ... Ten o'clock three

Do you happen to have the time? Eleven o'clock

just gone ...
Twelve o'clock
Do you know what time it is?
One o'clock
Half past …
Two o'clock
one
Three o'clock
two
Four o'clock Five
o'clock three

Six o'clock
 Telling the time
Learn how to tell the time in English.
In English, the 12-hour clock is normally used for telling the time. The 24-hour clock is only used for travel
timetables.
Quarter to … Ten fifteen It's also possible to state
the time in English by
one Ten thirty saying the hour followed That clock's a little …
two Ten forty-five by the minutes, followed
by am or pm if necessary, fast
three eg: slow
Ten am
Five past one
Six pm 11.47am My watch is …
Ten past one
2.13pm fast
Twenty past one Noon or midday
slow
Twenty-five past one Midnight

Five to two

Ten to two

Twenty to two

Twenty-five to two
 Dates
This section shows how dates are expressed in English and mentions some famous historical
dates.
ASKING THE DATE DATES
What's the date today?
What's today's date?
15 October or October 15
Monday, 1 January
On 2 February
At the beginning of July
In mid-December
At the end of March
By the end of June
YEARS CENTURIES SOME F
1984 The 17th century
44 BC — the death of Julius Caesar
2000 The 18th century
79 AD — eruption of Vesuvius
2005 The 19th century
1066 — Battle of Hastings
2018 The 20th century
1776 — US Declaration of Independence
The 21st century
In 2007 1789-1799 — the French Revolution
AD 1939-1945 — Second World War
BC 1989 — Fall of the Berlin Wall
2012 — London Olympics
 The weather
The British, in particular, are very fond of discussing the weather! Here are a collection of
expressions you will find useful.

WEATHER CONDITIONS
What's the weather like? What a nice day! There's not a cloud in the sky What's the temperature?

It's … What a beautiful day! The sky's overcast It's 22°C

sunny It's clearing up Temperatures are in the mid-20s

It's not a very nice day
cloudy The sun's come out
What a terrible day! What temperature do you think it is?
windy The sun's just gone in
What miserable weather! Probably about 30°C
foggy There's a strong wind
It's starting to rain It's …
stormy The wind's dropped
It's stopped raining hot
That sounds like thunder cold
It's … It's pouring with rain
That's lightning baking hot
raining It's raining cats and dogs

hailing We had a lot of heavy rain this freezing

The weather's fine
morning
snowing freezing cold
The sun's shining
We haven't had any rain for a
fortnight It's below freezing
 THE WEATHER FORECAST

What's the forecast?

What's the forecast like?

It's forecast to rain

It's going to freeze tonight

It's supposed to clear up later

It looks like rain

It looks like it's going to rain

We're expecting a thunderstorm

 At home
Here are some English phrases that may be helpful around the house, including some phrases you
can use at mealtimes.

GENERAL PHRASES HOME ENTERTAINMENT

Would anyone like a tea or coffee? Is there anything good on TV? What time's the match on?

Would anyone like a cup of tea? Is there anything good on television tonight? Who's playing?
I'll put the kettle on There's a good film on later Who's winning?
The kettle's boiled
Do you want to watch a …?
What's the score?
Can you put the light on?
film
0-0
Can you switch the light on?
DVD
2-1
Can you turn the light off?
Do you want me to put the TV on? Who won?
Can you switch the light off?
Could you pass me the remote control? It was a draw
Is there anything I can do to help?
Do you want a game of …?
Could you help me wash the dishes?
chess
I'll wash and you dry
cards
I'm going to bed
 MEALTIME CONVERSATION
THINGS YOU MIGHT SEE

What's for …? Could you pass the …, please? Would anyone like dessert?

breakfast salt Would anyone like coffee?

lunch sugar What's for dessert?

dinner butter
That was …
Breakfast's ready
Would you like a glass of …? lovely
Lunch is ready
water excellent
Dinner's ready
orange juice very tasty
wine delicious
What would you like for …?

breakfast Careful, the plate's very hot! Beware of the dog

lunch

dinner Would you like some more?

Would you like some toast? Have you had enough to eat?

I'm full
 Entertaining guests
Here are some English phrases that you can use if you are entertaining guests or are visiting someone else's home.

ON ARRIVAL OFFERING DRINKS

Come on in! Can I get you anything to drink?

Good to see you! Would you like a tea or coffee?

You're looking well
How do you take it?
Please take your shoes off Do you take sugar?
Can I take your coat? Do you take milk?

Sorry we're late How many sugars do you take?

Did you have a good journey? Would you like a …?

Did you find us alright? soft drink

I'll show you your room beer

This is your room glass of wine

gin and tonic

Would you like a towel?

Make yourself at home

 OTHER USEFUL PHRASES

Have a seat!

Let's go into the …

lounge

living room

dining room

Do you mind if I smoke here?

I'd prefer it if you went outside

Are you ready to eat now?

Who's driving tonight?

Could I use your phone?

Your taxi's here

Thanks for coming

Have a safe journey home

Thanks for a lovely evening

 Travel
Here are some general English phrases useful for various types of travel.

Where's the ticket office? This … has been delayed How long does the journey take?
bus What time do we arrive?
Where do I get the … to Southampton from?
train
bus Do you get travel sick?
flight
train Have a good journey!
ferry
ferry Enjoy your trip!
Have you ever been to …?
What time's the next … to Portsmouth? I'd like to travel to …
Italy
bus Spain
train Yes, I went there on holiday
I'd like to book a trip to …
ferry No, I've never been there
Berlin
I've never been, but I'd love to go someday
This … has been cancelled How much are the flights?

bus Do you have any brochures on …?

train Switzerland

flight Do I need a visa for …?

ferry Turkey
 Asking and giving directions
You will find these English expressions useful if you are lost or want to get to a particular place or give directions to others.

ASKING DIRECTIONS GIVING DIRECTIONS

Excuse me, could you tell me how to get to …? It's this way Keep going for another …

the bus station It's that way hundred yards (about 91 metres)

Excuse me, do you know where the … is? You're going the wrong way two hundred metres

post office You're going in the wrong direction half mile (about 800 metres)

kilometre
I'm sorry, I don't know Take this road
Sorry, I'm not from around here Go down there It'll be …

on your left
I'm looking for … Take the first on the left
on your right
this address Take the second on the right
straight ahead of you
Turn right at the crossroads
Are we on the right road for …?

Brighton Continue straight ahead for about a mile (one mile is

approximately 1.6 kilometres)
Is this the right way for …?
Continue past the fire station
Ipswich
You'll pass a supermarket on your left
Do you have a map?

Can you show me on the map?

 HOW FAR IS IT?

GIVING DIRECTIONS TO DRIVERS

How far is it? Follow the signs for …

the town centre

How far is it to …?
Birmingham
the airport
Continue straight on past some traffic lights
How far is it to … from here?
At the second set of traffic lights, turn left
the beach

Is it far? Go over the roundabout

Is it a long way? Take the second exit at the roundabout

It's … Turn right at the T-junction

not far Go under the bridge

quite close Go over the bridge
quite a long way
You'll cross some railway lines
a long way on foot

a long way to walk

about a mile from here (one mile is approximately 1.6

kilometres)
 Motoring
Here are some of the phrases you may need and signs you will see if you travel by car.

AT A PETROL STATION A MECHANICAL PROBLEMS

How much would you like? My car's broken down There's something wrong with …
Can I park here?
My car won't start the engine
Full, please
Where's the nearest petrol station? the steering
We've run out of petrol
£25 worth, please
How far is it to the next services? the brakes
The battery's flat
It takes …
Are we nearly there? Have you got any jump leads?
petrol The … aren't working
Please slow down! I've got a flat tyre
diesel brake lights
We've had an accident I've got a puncture
It’s an electric car indicators
Sorry, it was my fault The … isn't working
I'd like some oil The car's losing oil
It wasn't my fault speedometer
Can I check my tire pressures here?
petrol gauge
You've left your lights on
fuel gauge
Have you passed your driving test?
 DEALING WITH THE POLICE THINGS YOU MIGHT SEE

Could I see your driving license? Stop

School Caution
Do you know what speed you were doing? Give way
Low bridge Fog
No entry
Level crossing Diversion
Are you insured on this vehicle? One way
Road closed
Bus lane
Could I see your insurance documents? Parking Roadworks
No through road
Have you had anything to drink? No parking Accident ahead

How much have you had to drink? No stopping On tow Queue ahead

Could you blow into this tube, please? Vehicles will be clamped Queues after next
Services junction
Keep left Air

Get in lane Water Don't drink and drive

Slow down

No overtaking
 Car hire
These phrases will enable you to make arrangements to hire a car and ask how to operate it.

I'd like to hire a car Has this car got …?

How do you open the …?
air conditioning
How long for? petrol tank (US English: gas tank)
central locking
For how many days? boot (US English: trunk)
a CD player
For … bonnet (US English: hood)
child locks
Where are the …?
one day

two days lights

Could I see your driving license?

a week indicators
You have to bring it back with a full tank
windscreen wipers
It has to be returned by 2pm on Saturday
How much does it cost?
I'll show you the controls
£40 a day with unlimited mileage
Remember to drive on the … Is it manual or automatic?
left
What type of car do you want — manual or automatic? Does it take petrol or diesel?
right
 Travelling by taxi
If you need to take a taxi, these phrases will come in handy.

ORDERING A TAXI
Do you know where I can get a taxi? Quarter of an hour Where would you like to go?

Do you have a taxi number? About ten minutes I'd like to go to …

I'd like a taxi, please It's on its way Charing Cross station

Could you take me to …?

Sorry, there are none available at the moment
the city centre
Where are you?
How much would it cost to …?
What's the address?
Heathrow Airport
I'm …
How much will it cost?
at the Metropolitan Hotel

at the train station Could we stop at a cashpoint?

at the corner of Oxford Street and Tottenham Court

Is the meter switched on?
Road
Please switch the meter on
Could I take your name, please?
ENGLISH PHRASE GUIDE
How long will I have to wait?

How long will it be?

 THINGS YOU MIGHT S
How long will the journey take? Taxis

For hire
Do you mind if I open the window?

Do you mind if I close the window?

Are we almost there?

How much is it?

Have you got anything smaller?

That's fine, keep the change

Would you like a receipt?

Could I have a receipt, please?

Could you pick me up here at …?

six o'clock

Could you wait for me here?

 Travelling by bus and train
Some of these phrases will be necessary if you are travelling by bus or train. Also included are the signs you might see at stations.

AT THE BUS OR TRAIN STATION

Where's the ticket office? How much is a … to Are there any reductions for off-peak travel? How often do the buses run to …?
London?
Where are the ticket When would you like to travel? Bournemouth
machines? single
When will you be coming back? How often do the trains run to …?
return
Coventry
What time's the next bus to first class single I'd like a return to …, coming back on Sunday
…? I'd like to renew my season ticket, please
first class return Newcastle
Camden
I'd like a … to Bristol Where do I change for …?
What time's the next train to The next train to arrive at Platform 2 is the
…? single Exeter 16.35 to Doncaster
Leeds return You'll need to change at … Platform 11 for the 10.22 to Guildford
child single Reading The next train to depart from Platform 5 will
Can I buy a ticket on the be the 18.03 service to Penzance
child return
bus? Which platform do I need for …?
senior citizens' single
Can I buy a ticket on the Manchester The train's running late
train? senior citizens' return
Is this the right platform for …? The train's been cancelled
first class single
Cardiff
first class return
Can I have a timetable, please?
 ON THE BUS OR TRAIN

Does this bus stop at …? I've lost my ticket

Trafalgar Square What time do we arrive in …?

Does this train stop at …? Sheffield

Leicester What's this stop?

Could I put this in the hold, please? What's the next stop?

Could you tell me when we get to …? This is my stop

the university I'm getting off here
Could you please stop at …?
Is there a buffet car on the train?
the airport
Do you mind if I open the window?
Is this seat free?
We are now approaching London Kings Cross
Is this seat taken?
This train terminates here
Do you mind if I sit here?
All change, please
Tickets, please
Please take all your luggage and personal belongings with
All tickets and rail cards, please you

Could I see your ticket, please?

 THE TUBE (THE LONDON UNDERGROUND)

THINGS YOU MIGHT SEE

Could you tell me where the nearest Tube station is? Tickets
Priority seat (a seat which should be offered to
Platform those less able to stand such as pregnant
Where's there a map of the Underground?
women, the elderly, or the disabled)
Over there Waiting room

Which line do I need for Camden Town? Left luggage

To trains
How many stops is it to …? Lost property
Trains to London
Westminster Underground Way out
I'd like a Day Travel card, please Bus stop

Which zones? Request stop Mind the gap

Zones 1-2 On time
Northbound platform
I'd like an Oyster card, please (prepaid card for travelling Expected
Eastbound platform
on public transport in London)
Delayed
Southbound platform
I'd like to put £10 on it
Cancelled
Westbound platform
Calling at ...
Seat

Car
 Travelling by air
Here are some of the phrases you will need when travelling by air and some of the signs you will see at the airport.

CHECKING IN
I've come to collect my tickets How many bags are you checking in? Are you carrying any liquids?
I booked on the internet Could I see your hand baggage, please?
Could you take off your …, please?
Do you have your booking reference? Do I need to check this in or can I take it with me?
coat
Your passport and ticket, please You'll need to check that in
shoes
Here's my booking reference There's an excess baggage charge of …

Where are you flying to? £30 belt

Did you pack your bags yourself? Would you like a window or an aisle seat? Could you put any metallic objects into the tray,
please?
Has anyone had access to your bags in the meantime? Enjoy your flight!

Do you have any liquids or sharp objects in your hand Please empty your pockets
baggage? Where can I get a trolley?
Please take your laptop out of its case

I'm afraid you can't take that through

 IN THE DEPARTURE LOUNGE ON THE PLANE
What's the flight number? What's your seat number? The local time is …

Which gate do we need? Could you please put that in the overhead locker? 9.34pm

Please pay attention to this short safety demonstration

Last call for passenger Smith travelling to Miami, please
proceed immediately to Gate number 32 Please turn off all mobile phones and electronic devices

The flight's been delayed

The captain has turned off the Fasten Seatbelt sign
The flight's been cancelled
How long does the flight take?
We'd like to apologize for the delay Would you like any food or refreshments?

Could I see your passport and boarding card, please? The captain has switched on the Fasten Seatbelt sign

We'll be landing in about fifteen minutes

Please fasten your seatbelt and return your seat to the

upright position

Please stay in your seat until the aircraft has come to a

complete standstill and the Fasten Seatbelt sign has been
switched off
 THINGS YOU MIGHT SEE
Departures board
Short stay (abbreviation of Short stay car park) Gates 1-32
Check-in open
Long stay (abbreviation of Long stay car park) Tax free shopping
Go to Gate ...
Duty free shopping
Arrivals Delayed
Transfers
Departures Cancelled
Flight connections
International check-in Now boarding
Baggage reclaim
International departures Last call
Passport control
Domestic flights Gate closing
Customs
Gate closed
Toilets
Taxis
Departed
Information
Car hire
Ticket offices Arrivals board
Lockers Expected 23:25
Payphones

Restaurant

Check-in closes 40 minutes before departure

 Travelling by boat
These are some of the expressions you might use if you are travelling by boat, as well as some of the signs you might see.

MAKING A BOOKING ON BOARD THE BOAT

What time's the next boat to …? Where's the information desk? I feel seasick
Calais Where's cabin number …? The sea's very rough

I'd like a … cabin 258 The sea's quite calm

two-berth
Which deck's the … on? All car passengers, please make your way down
four-berth to the car decks for disembarkation
buffet
We don't need a cabin We will be arriving in port in approximately 30
restaurant minutes' time
I'd like a ticket for a car and two passengers bar
Please vacate your cabins
I'd like a ticket for a foot passenger shop

How long does the crossing take? cinema

What time does the ferry arrive in …? bureau de change

Stockholm

How soon before the departure time do we have to arrive?

 THINGS YOU MIGHT SEE
Cabin

Deck

Stairs

Information

Restaurant

Cinema

Shop

Lifejackets
 Passport control and customs
These are some of the questions you may be asked and answers you will need to give when crossing country borders.

PASSPORT CONTROL CUSTOMS THINGS YOU MIGHT SEE

Could I see your passport, please? Could you open your bag, please? EU citizens

Where have you travelled from? Do you have anything to declare? All passports

You have to pay duty on these items

What's the purpose of your visit? Wait behind the yellow line

I'm on holiday Please have your passport ready

I'm on business
Nothing to declare
I'm visiting relatives

How long will you be staying?

Where will you be staying?

You have to fill in this …

landing card

immigration form

Enjoy your stay!

 Hotels and accommodation
These expressions may come in useful when choosing
accommodation.

Can you recommend any good …?

hotels

B&Bs; (abbreviation of bed and breakfasts)

self-catering apartments

youth hostels

campsites

How many stars does it have?

I'd like to stay in the city Centre

How much do you want to pay?

How far is it from the …?

city Centre

airport

railway station
 Making a reservation
These are some of the phrases you will need when making a hotel reservation.
CHECKING AVAILABILITY
Do you have any vacancies? I'd like a room with …

From what date? an en-suite bathroom

a bath
For how many nights?
a shower
How long will you be staying for?
a view
What sort of room would you like?
a sea view
One night a balcony
Two nights
I'd like …
A week
half board
A fortnight (US English: two weeks)
full board
I'd like a …
Could we have an extra bed?
single room

double room

twin room

triple room

suite
ASKING ABOUT FACILITIES DISCUSSING
THINGS YOU
TERMS
MIGHT SEE
MAKING TH
Does the room have …? What's the price per night? OK, I'll take it Vacancies

internet access Is breakfast included? I'd like to make a reservation No vacancies

air conditioning
That's a bit more than I wanted to pay
What's your name, please?
television
Can you offer me any discount?
Could I take your name?
Is there a …? Have you got anything …?
Can I take your …?
swimming pool cheaper
credit card number
sauna bigger

gym telephone number

quieter

beauty salon Could I see the room? What time will you be arriving?

lift

Do you allow pets?

Do you have wheelchair access?

Do you have a car park?

The room has a shared bathroom

 Checking in
On arrival at your hotel these expressions will help you when checking in.
THINGS YOU MIGHT SEE
I've got a reservation What time's the restaurant open for dinner? Reception

Your name, please? Dinner's served between 6pm and 9.30pm Concierge

My name's … What time does the bar close? Lifts

Mark Smith Would you like any help with your luggage? Bar

Could I see your passport? Here's your room key Restaurant

Could you please fill in this registration form? Your room number's …

326
My booking was for a twin room
Your room's on the … floor
My booking was for a double room
first

second
Would you like a newspaper?

Would you like a wake-up call? third

Where are the lifts?

What time's breakfast?

Breakfast's from 7am till 10am Enjoy your stay!

Could I have breakfast in my room, please?

Note that in the UK, the floor at street level is known as the ground
floor, and the first floor is the floor above this.
 During your stay
These are some of the things you may wish to ask while you are staying at your hotel, as well as some phrases to help you deal with any problems

PROBLEMS THINGS YOU MIGHT SEE

My room number's … The key doesn't work Could I have a towel, please?
Do not disturb
215 Could I have an extra blanket?
There isn't any hot water Please make up room

The room's too … My room's not been made up Lift out of order
Could I have a wake-up call at seven o'clock?
hot Could you please change the
Where do we have breakfast? sheets?
cold
Where's the restaurant? I've lost my room key
noisy
Could you please call me a taxi?
One of the lights isn't working
Do you lock the front door at night?
The … doesn't work
If you come back after midnight, you'll need to ring the bell
heating
I'll be back around ten o'clock
shower

television
Could I see your key, please?
There's no …
Are there any laundry facilities?
toilet paper
What time do I need to check out? soap
Would it be possible to have a late check-out? shampoo

I'd like to check out
I'd like to pay my bill, please
I think there's a mistake in this bill
How would you like to pay?
I'll pay …
by credit card
in cash
Have you used the minibar?
We haven't used the minibar
Could we have some help bringing our
luggage down?
Do you have anywhere we could leave
our luggage?
Could I have a receipt, please?
Could you please call me a taxi?
I hope you had an enjoyable stay
Checking out
These English phrases will be useful when checking out of a hotel.
Eating and drinking
I've really enjoyed my stay
We've really enjoyed our stay
Here are a few expressions you may find useful when arranging to go for a
drink or meal, and a couple of signs you may see whilst out.
Do you know any good restaurants? Would you like to …?
Where's the nearest restaurant? come for a drink after work
come for a coffee
Can you recommend a good pub near here?
join me for lunch
Do you fancy a pint? join me for dinner
Do you fancy a quick drink?
Shall we go for a drink?
THINGS YOU MIGHT SEE
Do you know any good places to …?
Reserved
eat
No smoking
get a sandwich
go for a drink
Shall we get a take-away?
Let's eat out tonight
 At a pub, bar, or café
There's no more enjoyable place to practice your English than in a pub! Here are some expressions to help you order drinks or food in a
pub, bar, or café.
Note that at pubs in Britain, it's customary to order drinks and food at the bar, although some pubs with restaurant areas may take your
order at the table.

ORDERING SNACKS AND FOOD

When placing your order at a café which offers take-away food, you may
ORDERING DRINKS be asked:
What would you like to drink? I'll have …, please I'll have the same, please Eat in or take-away? Could we see a menu, please?

What are you having? a pint of lager (one pint is a
little over half a liter)
What can I get you?
a pint of bitter (a type of
traditional English beer)
Would you like ice with that?
a glass of white wine
No ice, please
a glass of red wine
A little, please
an orange juice
Lots of ice, please
A beer, please a coffee
Nothing for me, thanks Do you have any snacks?
What time does the kitchen close?
I'll get these Do you have any sandwiches?
Are you still serving food?
Keep the change! Do you serve food? What can I get you?
Cheers! Is it table service or self-service? Would you like anything to eat?
Whose round is it? A packet of crisps, please
It's my round What flavour would you like?
It's your round Ready salted

Two beers, please a Coke Are you still serving drinks? Cheese and onion

Three shots of tequila, please a Diet Coke Last orders! Salt and vinegar

Are you being served?
I'm being served, thanks
Who's next?
Large or small?
Which wine would you like?
House wine is fine
Which beer would you like?
Would you like draught or
bottled beer?
Another beer, please
Another two beers, please
Same again, please
What sort of sandwiches do you
have?
Do you have any hot food?
Today's specials are on the board
BAR GAMES SMOKING
Does anyone fancy a game of …? Do you smoke?

pool
No, I don't smoke
darts
I've given up
cards
Do you mind if I smoke?

Would you like a cigarette?

INTERNET ACCESS
Do you have internet access here? Have you got a light?

Do you have wireless internet here?

What’s the password for the internet?

THE NEXT DAY...

I feel fine

I feel terrible

I've got a hangover

I'm never going to drink again!

 At a restaurant
These phrases will help you to make a reservation at a restaurant and order your meal. On arrival it is customary to wait to be seated. On
paying it is customary to leave a tip unless a service charge is included or the service has been poor.

BOOKING A TABLE ORDERING THE MEAL

Do you have any free tables? Tomorrow at … Could I see the menu, please? For my starter I'll have the soup, How would you like your
and for my main course the steak steak?
A table for …, please noon Could I see the wine list, please?
two Rare
twelve thirty
Can I get you any drinks? Do you have any specials?
three Medium-rare
one o'clock
Are you ready to order? What's the soup of the day?
four Medium
one thirty
What do you recommend?
I don't eat … Well done
I'd like to make a reservation
For how many people? What's this dish?
I'd like to book a table, please meat I'm on a diet
I've got a reservation Is that all?
pork I'm allergic to …
When for?
Do you have a reservation? Would you like anything else?
For what time? I'll have the … wheat
Nothing else, thank you
chicken breast dairy products
This evening at …
We're in a hurry
roast beef
seven o'clock
How long will it take? I'm severely allergic to …
pasta
seven thirty
It'll take about twenty minutes nuts
eight o'clock I'll take this
ENGLISH PHRASE GUIDE shellfish
eight thirty I'm a vegetarian

I'm sorry, we're out of that

DURING THE MEAL
If you'd like to get the waiter's attention,
the most polite way is simply to say:
Here are some other phrases you may
hear or wish to use during your meal:
PROBLEMS PAYING THE BILL
Enjoy your meal! This isn't what I ordered The bill, please Please wait to be seated

Bon appétit! This food's cold Could we have the bill, please? Reserved

Excuse me! Can I pay by card? Service included

This is too salty
Would you like to taste the wine? Do you take credit cards?
This doesn't taste right Service not included
Would you like any coffee or dessert? Is service included?
We've been waiting a long time
Do you have any desserts? Can we pay separately?
Is our meal on its way?
Could I see the dessert menu?
I'll get this
Will our food be long?
Was everything alright?
Let's split it
Thanks, that was delicious Let's share the bill
Could we have …?

another bottle of wine

some more bread

some more milk

a jug of tap water

some water

Still or sparkling?
 Shopping
Here are some English phrases to help you when you go shopping, as well as some of the things you might see.

OPENING TIMES SELECTING GOODS

What times are you open? Can I help you? That's cheap Do you have this item in stock?

We're open from 9am to 5pm, Monday to Friday I'm just browsing, thanks That's good value Do you know anywhere else I could try?

We're open from 10am to 8pm, seven days a week How much is this? That's expensive Does it come with a guarantee?

How much are these? I'll take it It comes with a one year guarantee
Are you open on …?
How much does this cost? I'll take this Do you deliver?
Saturday
How much is that … in the window? Anything else?
Sunday I'm looking for …
lamp Would you like
What time do you close? the shampoo
anything else?
Sorry, we don't sell them
What time do you close today? a birthday card
Sorry, we don't have any left
What time do you open tomorrow? Could you tell me where the … is?
Do you sell …?
washing up liquid
stamps
Where can I find the …?
Do you have any …?
toothpaste
postcards

Have you got anything cheaper?

It's not what I'm looking for

 MAKING PAYMENT
THINGS RETURNS
YOU MIGHT SEEAND COMPLAINTS
USING A CREDIT
Are you in the queue?
I'd like to return this
Open CARD
Closed Enter your PIN
Next, please! I'd like to change this for a different size
Open 24 hours a day Please wait
Do you take credit cards? It doesn't work Special offer
Remove card
I'll pay in cash It doesn't fit Sale
Clearance sale Signature
I'll pay by card Could I have a refund?
Closing down sale
Could I have a receipt, please? Have you got the receipt? Good value
Would you be able to gift wrap it Could I speak to the manager? Buy 1 get 1 free
for me? Buy 1 get 1 half price
Would you like a bag? Reduced to clear
Half price
Out to lunch
Back in 15 minutes
Shoplifters will be prosecuted
 At the supermarket
Here are some English phrases you will find useful when shopping at the supermarket.

FINDING AND ASKING FOR ITEMS AT THE CHECKOUT

Could you tell me where the … is?  That's £32.47
milk  Could I have a carrier bag, please?
bread counter  Could I have another carrier bag, please?
meat section  Do you need any help packing?
Frozen food section  Do you have a loyalty card?
Are you being served?
I'd like …
that piece of cheese
a slice of pizza THINGS YOU MIGHT
six slices of ham SEE
some olives  Checkout
How much would you like?  8 items or less
300 grams  Basket only
Half a kilo  Cash only
Two pounds (1 pound is  Best before end
approximately 450 grams)  Use by
 Shopping for clothes
Here are some phrases you will find useful when shopping for clothes or
shoes.
 Could you measure my …?
FINDING THE RIGHT SIZE
 Could I try this on? waist  What size are you?
neck  What size do you take?
 Could I try these on?
chest  I take a size …
 Could I try these shoes on?
 Is that a good fit? 10
 Do you want to try it on?
 It's much too small  Do you have this in a size …?
 Do you want to try them on?
 It's a little too small 7
MAKING A CHOICE  It's a little too big  Do you have these in a size …?
 How do they feel?  It's much too big 12
 Do they feel comfortable?  It's just right  Do you have a fitting room?
 It suits you  They're just right  Where's the fitting room?
 They suit you  It doesn't fit  Have you got this in a smaller size?
 Is this the only color you've got?  They don't fit  Have you got this in a larger size?
 What do you think of these? THINGS YOU MIGHT SEE
 I like them  Menswear
 I don't like them  Women’s wear or Ladies’ wear
 I don't like the color  Children's’ wear
 What are these made of?  Babywear
 Are these washable?  Fitting room
 No, they have to be dry-cleaned  Size
 I'll take it  S — Small
 I'll take them  M — Medium
 I'll take this  L — Large
 I'll take these  XL — Extra-large
 Services and repairs
If you have any personal items which need repairing or cleaning, these phrases will be helpful.

GENERAL REPAIRS  How much will it cost?

 Do you know where I can get my …  When will it be ready?
repaired?  How long will it take?
phone I can do it straight away
It'll be ready …
watch
by tomorrow
camera next week
shoes I won't be able to do it for at least two weeks
 Are you able to repair it?
The screen’s broken We can't do it here
 There's something wrong with … We're going to have to send it back to the
my watch manufacturers
It's not worth repairing
this radio
My watch has stopped
 Do you do … repairs?  Can I have a look at it?
television I think it needs a new battery
computer  I've come to collect my …
laptop watch
computer
PHOTOGRAPHY
 Could you print the photos on this memory card for me?
 Could you print the photos on this memory stick for me?
 Would you like matt or gloss prints?
 What size prints would you like?

AT THE DRY CLEANERS

SHOE REPAIRS AND KEY CUTTING
 Could I have this suit cleaned?
 Could I have these shoes repaired?
 How much do you charge for a shirt?
 Could you put new … on these shoes for me?
 Here are some phrases you will find useful if you would
heels
like to have a pair of trousers altered. Note that one inch
soles
is a little more than 2.5cm.
 Could I have this key cut?
 Could you take these trousers up an inch?
 Could I have these keys cut?
 Could you take these trousers down an inch?
 I'd like one copy of each of these, please
 Could you take these trousers in an inch?
 Could I have a key ring?
 Could you take these trousers out two inches?
 Around town
Here are some English phrases which may be helpful when visiting a town or city, as well as some common
signs.
 Where can I get a taxi? THINGS YOU MIGHT SEE
 Excuse me, where's …?  Town Centre
the tourist information office  Bus stop
the bus station  Taxis
the train station  Underground
the police station  Hospital
the harbor  Public library
 Is there a … near here?  Post office
cashpoint  Keep off the grass
bank  Wet paint
supermarket  The following signs are sometimes painted on roads at
hairdressers crossings for the benefit of pedestrians:
chemists Look left
 Do you know where there's an internet café? Look right
 Do you know where the … embassy is?
Japanese
Russian
 At the tourist information office
Most UK cities have a tourist information office where you can find out about a whole range of visitor
facilities including hotels, restaurants and entertainment, using these phrases.

FINDING ACCOMMODATION GETTING AROUND

 We're looking for accommodation  Do you have a map of the …?
 We need somewhere to stay city
 Do you have a list of …? town
hotels  Where's the …?
B&Bs; (abbreviation of bed and breakfasts) city Centre
youth hostels art gallery
campsites museum
 What sort of accommodation are you looking for? main shopping area
 Can you book accommodation for me? market
Railway station
 What's the best way of getting around the city?
 Where can I hire a car?
EVENTS AND ACTIVITIES
 What are you interested in?
 Are there any … on at the moment?
exhibitions
cultural events
sporting events
 Are there any …?
excursions
tours
day trips
 Is there a city tour?
 Could you tell us what's on at the …?
cinema
theatre
concert hall
opera house
 Can I book tickets here?
 Do you have any brochures on …?
local attractions
 Can you recommend a good restaurant?
 At the post office
These English phrases will help you in a post office when you need to buy stamps, send mail, or use other services.

POSTAL SERVICES  How many would you like?

 In the UK, there are two main classes of postage  How many are there in a book?
— first class and second class. First class is  I'd like to send this to …
quicker. Canada
 How much is a first class stamp?  I'd like to send this parcel to …
 How much is a second class stamp? Brazil
 I'd like …, please  How much will it cost to send this letter to …?
an envelope the United States
a packet of envelopes
a jiffy bag  Where's the postbox?
 Could I have …, please?
 What's the last date I can post this to … to arrive in time for Christmas?
a first class stamp
Germany
a second class stamp
Australia
a book of first class stamps  I've come to collect a parcel
some first class stamps

 Can you put it on the scales, please?

 I'd like to send this letter by …
Recorded Delivery (signature required on delivery)
Special Delivery (guaranteed next day delivery in the UK, with compensation for loss or damage)
OTHER SERVICES THINGS YOU MIGHT SEE
 I'd like to pay this bill First class
 I'd like to send some money to … Second class
Poland International
India Airmail
 Do you sell …?
postcards
birthday cards
Christmas cards
 I'd like to get a TV license
 I need to renew my TV license
 Can you fill in this form, please?
 Do you have a …?
photo booth
photocopier
 At the bank
When you go to the bank or need to use a cash machine, these are some of the English expressions you will have to
use.
MAKING TRANSACTIONS OTHER SERVICES
 I'd like to withdraw £100, please  I'd like to open an account
 I want to make a withdrawal  I'd like to open a personal account
 How would you like the money?
 I'd like to open a business account
 In tens, please (ten pound notes)
 Could you give me some smaller notes?  Could you tell me my balance, please?
 I'd like to pay this in, please  Could I have a statement, please?
 I'd like to pay this cheque in, please  I'd like to change some money
 How many days will it take for the cheque to clear?  I'd like to order some foreign currency
 What's the exchange rate for euros?
 Have you got any …?  I'd like some …
identification euros
ID (abbreviation of identification) US dollars
 I've got my …  Could I order a new chequebook, please?
passport  I'd like to cancel a cheque
driving license
ID card
 I'd like to cancel this standing order
 Your account's overdrawn
 I'd like to transfer some money to this account
Could you transfer £1000 from my current
account to my deposit account?
OTHER USEFUL PHRASES USING A CASH MACHINE
 Where's the nearest cash machine?  Insert your card
 What's the interest rate on this account?  Enter your PIN
 What's the current interest rate for personal loans?  Incorrect PIN
 I've lost my bank card ( I want to report a …)  Enter
lost credit card  Correct
stolen credit card  Cancel
 Withdraw cash
 Other amount
 Please wait
 We've got a joint account  Your cash is being counted
 I'd like to tell you about a change of address  Insufficient funds
 I've forgotten my Internet banking password  Balance
 I've forgotten the PIN number for my card  On screen
 I'll have a new one sent out to you  Printed
 Could I make an appointment to see …?  Another service?
the manager  Would you like a receipt?
a financial advisor  Remove card
 I'd like to speak to someone about a mortgage  Quit
 At the hairdressers
These are some of the English phrases you will need when having your hair cut or colored at the
hairdressers.
 I'd like a haircut, please  Just a trim, please
 Do I need to book?  How short would you like it?
 Are you able to see me now? Not too short
 Would you like to make an appointment? Quite short
 Would you like me to wash it? Very short
 What would you like?  Grade one (shaven to a length of 3mm)
 How would you like me to cut it?  Grade two (shaven to a length of 6mm)
 I'll leave it to you  Grade three (shaven to a length of 9mm)
 I'd like …  Grade four (shaven to a length of 12mm)
a trim  Completely shaven
a new style  Do you have a parting?
a perm
a fringe
some highlights
it coloured
 Square at the back, please THINGS YOU MIGHT
 Tapered at the back, please SEE
 That's fine, thanks  Hairdressers
 What color would you like?  Barbers
 Which of these colors would you like?
 Would you like it blow-dried?
 Could you trim my beard, please?
 Could you trim my moustache, please?
 Would you like anything on it?
A little wax
Some gel
Some hairspray
Nothing, thanks
 How much do I owe you?
 At the estate agents
If you are thinking of buying or renting accommodation in the UK, these phrases should help you find what
you are looking for.

 Are you looking to buy or to rent? DISCUSSING YOUR REQUIREMENTS

 Which area are you thinking of?  What kind of accommodation are you looking for?
 Something not too far from the city Centre I'm looking for …
a flat
 How much are you prepared to pay?
an apartment
 What's your budget? a semi-detached house
 What price range are you thinking of? a detached house
 How many bedrooms do you want? a terraced house
 It's got two bedrooms, a kitchen, a living room, and a a cottage
bathroom a bungalow
 Are you looking for furnished or unfurnished I only need a …
accommodation? one-bedroomed flat
studio flat
 Do you want a modern or an old property?
 Do you want a …? ENQUIRING ABOUT A PROPERTY
garden  How much is the rent?
garage  What's the asking price?
parking space  Is the price negotiable?
 Are you going to need a mortgage?  Are they willing to negotiate?
 Have you got a property to sell?  How long has it been on the market?
 Are you a cash buyer?  Is there a … school nearby?
 Do you want us to put you on our mailing list? primary
secondary
 How far is it from the nearest station?
 Are there any local shops?
 Are pets allowed?
 I'd like to have a look at this property
 When would you be available to view the property?  What are the car parking arrangements?
 The rent's payable monthly in advance  What sort of view does it have?
 There's a deposit of one month's rent  What floor is it on?
 How soon would you be able to move in? Note that in the UK, the floor at street level is known as the ground
 It's not what I'm looking for floor, and the first floor is the floor above this.
 It's on the …
 I'd like to make an offer
ground floor
 I'll take it first floor
 We'll take it second floor
third floor
 Leisure and entertainment
These phrases will assist you in deciding what places you want to visit during your stay.

 Where's the …?  Do you want to go out tonight?  Shall we go …?

Let's go to … swimming
cinema
the pub skating
theatre the cinema
bowling
the theatre
art gallery a concert
 Shall we go for a walk?
a nightclub  Shall we go for a bike ride?
museum  Excuse me, could you take a photo for me?
 What's on at the …?
concert hall cinema  Excuse me, could you take a photo for us?
Theatre  I'd like to hire a bike
stadium  Is there anything good on?  I'd like to hire a canoe

 Do you want to go out tonight?

Let's go to …
the pub
the cinema
the theatre
a concert
a nightclub
 Buying tickets
This section will help you go about booking tickets for a variety of leisure activities.

ASKING FOR TICKETS  I'd like four tickets to see …

 Do we need to book? Les Misérables
 What tickets do you have available?  I'm sorry, it's fully booked
 I'd like two tickets, please  Sorry, we've got nothing left
 I'd like two tickets for …  How much are the tickets?
tomorrow night  Is there a discount for …?
next Saturday students
senior citizens
the unemployed
MAKING PAYMENT children
 How would you like to pay?  Where would you like to sit?
 Can I pay by card? Near the front
 What's your card number? Near the back
 What's the expiry date? Somewhere in the middle
 What's the start date?
 What's the security number on the back?
 Please enter your PIN THINGS YOU MIGHT SEE
 Ticket office
 Where do I collect the tickets?
 Box office
 The tickets were very cheap
 Row
 The tickets were expensive
 Seat
 At the cinema
Here are some phrases you can use when going to the cinema and for discussing what you have seen.

CHOOSING A FILM It's …  It's in …

 What's on at the cinema? French
a thriller
 Is there anything good on at the cinema? Spanish
 What's this film about? a comedy With English subtitles
 Have you seen it?  It's just been released
 Who's in it? a romantic comedy  It's been out for about two
months
a horror film
 It's meant to be good
AT THE CINEMA
 Shall we get some popcorn? a documentary
 Salted or sweet? an animation
 Do you want anything to drink?
 Where do you want to sit? a war film
Near the back
Near the front a western
In the middle a science fiction film
a foreign film
DISCUSSING THE FILM The acting was …
 What did you think? excellent
I enjoyed it good
It was great poor
It was really good terrible
It wasn't bad He's a very good actor
I thought it was rubbish She's a very good actress
It was one of the best films I've seen for ages
It had a good plot
The plot was quite complex
It was too slow-moving THINGS YOU MIGHT SEE
It was very fast-moving Screen
 At the theatre
Here are some English phrases you can use when going to the theatre.

 Is there anything on at the theatre …?  Have you seen it before?

tonight  What time does the performance start?
this week  What time does it finish?
this month  Where's the cloakroom?
 When's the play on until?  Would you like a programme?
 Who's in it?  Could I have a programme, please?
 What type of production is it?  Shall we order some drinks for the interval?
 We'd better go back to our seats
 Did you enjoy it?
It's … THINGS YOU MIGHT
SEE
a comedy
Stalls
a tragedy Circle
Balcony
a musical
Boxes
an opera
a ballet
 At a nightclub
Here are some English phrases you can use when going to a nightclub.

GOING CLUBBING IN THE CLUB

 Do you want to go to a club tonight?  Where's the cloakroom?
 Do you know any good clubs near here?  What do you think of the DJ?
 What time are you open until?  The music's great!
 What time do you close?  It's very lively tonight
 How much is it to get in?  It's a bit empty
 Is there a dress code?  It's dead in here (slang)
 What nights are you open?  Where's the bar?
 What sort of music is it?  There's a long queue at the bar
 What's on tonight? It's too loud
 Do you have any live music tonight? It's too hot in here
Sorry, you can't come in  Are you ready to go home?
You can't come in with trainers on I'm going home
There's a private party tonight
The club's full
I'm on the guest list
I'm a member
 Museums and galleries
The phrases in this section should help you to enjoy your visits to museums and art galleries.

ON ARRIVAL INSIDE THE MUSEUM OR GALLERY

 How much is it to get in?  Who's this painting by?
 Is there an admission charge?  This museum's got a very good collection of …
 Only for the exhibition
 What time do you close?
oil paintings
 The museum's closed on Mondays watercolors
 Can I take photographs? portraits
 Would you like an audio-guide? landscapes
 Are there any guided tours today? sculptures
 What time does the next guided tour start? ancient artifacts
 Where's the cloakroom? pottery
 We have to leave our bags in the cloakroom  Do you like …?
 Do you have a plan of the museum?
modern art
classical paintings
THINGS YOU MIGHT SEE
impressionist paintings
 Free admission
 No photography
 Cloakroom
 Café
 Gift shop
 Health
You might find these English phrases helpful when talking about your health.

DESCRIBING SYMPTOMS OTHER USEFUL PHRASES

 What's the matter?  Have you got any …?

I'm not feeling well painkillers
I'm not feeling very well paracetamol
I feel ill aspirin
I feel sick plasters
I've cut myself  How are you feeling?
I've got a headache  Are you feeling alright?
I've got a splitting headache  Are you feeling any better?
I'm not well  I hope you feel better soon
I've got flu  Get well soon!
I'm going to be sick  I need to see a doctor
I've been sick  I think you should go and see a doctor
I've got a pain in my … neck  Do you know a good …?
 My … are hurting doctor
feet dentist
knees  Do you know where there's an all-night chemists?
 My back hurts
 At the chemists
These English phrases will be useful when you are at a chemists.

 I'd like some …  I've got a rash

toothpaste  You could try this cream
paracetamol  If it doesn't clear up after a week, you should see your doctor
 I've got a prescription here from the doctor  Have you got anything to help me stop smoking?
 Have you got anything for …?  Have you tried nicotine patches?
cold sores  Can I buy this without a prescription?
a sore throat  It's only available on prescription
chapped lips  Does it have any side-effects?
a cough  It can make you feel drowsy
travel sickness  You should avoid alcohol
athlete's foot  I'd like to speak to the pharmacist, please

 Can you recommend anything for a cold?

 I'm suffering from …
hay fever
indigestion
diarrhea
 At the doctors
Should you need to visit the doctors during your stay, some of these phrases will be
necessary.

AT THE RECEPTION DISCUSSING SYMPTOMS

 I'd like to see a doctor  How can I help you?

 Do you have an appointment?  What's the problem?
 Is it urgent?  What are your symptoms?
 I'd like to make an appointment to see Dr …  I've got a …
Robinson temperature
 Do you have any doctors who speak …? sore throat
Spanish headache
 Do you have private medical insurance? rash
 Have you got a European Health Insurance card?
 Please take a seat
 The doctor's ready to see you now
DISCUSSING SYMPTOMS

I've been feeling sick  I need …

I've been having headaches another inhaler
I'm very congested Some more insulin
My joints are aching  I'm having difficulty breathing
I've got diarrhea  I've got very little energy
I'm constipated  I've been feeling very tired
I've got a lump  I've been feeling depressed
 I've been having difficulty sleeping
 I've got a swollen …  How long have you been feeling like this?
ankle  How have you been feeling generally?
 I'm in a lot of pain  Is there any possibility you might be pregnant?
 I've got a pain in my …  I think I might be pregnant
back  Do you have any allergies?
chest  I'm allergic to antibiotics
 I think I've pulled a muscle in my leg  Are you on any sort of medication?
 I'm …  I need a sick note
asthmatic
diabetic
epileptic
BEING EXAMINED TREATMENTS AND ADVICE

 Can I have a look?  You're going to need a few stiches

 Where does it hurt?  I'm going to give you an injection
It hurts here  We need to take a …
 Does it hurt when I press here? urine sample
 I'm going to take your … blood sample
blood pressure  You need to have a blood test
temperature  I'm going to prescribe you some antibiotics
pulse  Take two of these pills three times a day
 Could you roll up your sleeve?  Take this prescription to the chemist
 Your blood pressure's …  Do you smoke?
quite low  You should stop smoking
normal  How much alcohol do you drink a week?
rather high  You should cut down on your drinking
very high  You need to try and lose some weight
 I want to send you for an x-ray
 I want you to see a specialist
 Your temperature's …
normal
a little high
very high
 At work
Here are some English phrases that you may find useful in the workplace.

GENERAL PHRASES DEALING WITH CUSTOMERS

 How long have you worked here?  He's with a customer at the moment
 I'm going out for lunch  I'll be with you in a moment
 I'll be back at 1.30  Sorry to keep you waiting
 How long does it take you to get to work?  Can I help you?
 The traffic was terrible today  Do you need any help?
 How do you get to work?  What can I do for you?
 Hopefully you won't hear this:
 You're fired!

ABSENCE FROM WORK

 She's on maternity leave

 He's on paternity leave
 He's off sick today
 He's not in today
 She's on holiday
 I'm afraid I'm not well and won't be able to come in
today
IN THE OFFICE IT PROBLEMS

 He's in a meeting  There's a problem with my computer

 What time does the meeting start?  The system's down at the moment
 What time does the meeting finish?  The internet's down at the moment
 The reception's on the first floor  I can't access my emails
 I'll be free after lunch  The printer isn't working
 She's having a leaving-do on Friday (colloquial)
 She's resigned
 This invoice is overdue
 He's been promoted
 Here's my business card
 Can I see the report?
 I need to do some photocopying
 Where's the photocopier?
 The photocopier's jammed
 I've left the file on your desk
 Applying for a job
If you are looking for employment these phrases will be useful to know. Also included are some of the terms
you will see on an application form or will want to put on your CV.

ASKING ABOUT THE JOB  Will I be paid weekly or monthly?

 Is this a temporary or permanent position?  Will I get travelling expenses?
 What are the hours of work?  Will I get paid for overtime?
 Will I have to work on Saturdays?
 Is there …?
 Will I have to work shifts?
 How much does the job pay? a company car
£10 an hour a staff restaurant
£350 a week a pension scheme
 What's the salary? free medical insurance
£2,000 a month  How many weeks' holiday a year are there?
£30,000 a year  Who would I report to?
 I'd like to take the job
MAKING A JOB APPLICATION  When do you want me to start?

 I saw your advert in the paper

 Could I have an application form?
 Could you send me an application form?
 I'm interested in this position
 I'd like to apply for this job
THINGS YOU MIGHT HEAR

 We'd like to invite you for an interview

 This is the job description
 Have you got any experience?
 Have you got any qualifications?
 We need someone with experience
 We need someone with qualifications
 What qualifications have you got?
 Have you got a current driving licence?
 How much were you paid in your last job?
 Do you need a work permit?
 We'd like to offer you the job
 When can you start?
 How much notice do you have to give?
 There's a three month trial period
 We'll need to take up references
 This is your employment contract
 Using the telephone
The phrases in this section are commonly used in telephone conversations, when calling directory enquiries and when using
mobiles.

 Would you like to leave a message?

MAKING AND ANSWERING A CALL Could I speak to …, please?  Could you ask him to call me?
Hello! Bill  Could you ask her to call me?
John speaking Speaking!  Can I take your number?
It's Maria here Who's calling?  What's your number?
Could I ask who's calling?  Could I take your name and number, please?
I'm sorry, he's … Where are you calling from?  I'll call back later
not available at the moment What company are you calling from?  Is it convenient to talk at the moment?
in a meeting How do you spell that?  Can I call you back?
I'm sorry, she's … Do you know what extension he's on?  Please call back later
on another call One moment, please  Thanks for calling
not in at the moment Hold the line, please  How do I get an outside line?
I'll put him on  Have you got a telephone directory?
I'll put her on  Can I use your phone?
 If you receive an unwanted phone call, you
might find the following expressions useful:
I'm sorry, I'm not interested
Sorry, I'm busy at the moment
PROBLEMS
I can't get a dialing tone
The line's engaged
I can't get through at the moment
I'm only getting an answering machine
Sorry, you must have the wrong number
Can you hear me OK?
I can't hear you very well
It's a bad line
Could you please repeat that?
I've been cut off
DIRECTORY ENQUIRIES
 Do you know the number for …?
directory enquiries
 international directory enquiries
 Could you tell me the number for …?
the National Gallery
 Do you know the address?
 I'm afraid that number's ex-directory
 Could you tell me the dialing code for …?
Manchester
MOBILE PHONES
 My battery's about to run out
 I need to charge up my phone
 I'm about to run out of credit
 Sorry, I ran out of credit
 I can't get a signal
 I've got a very weak signal
 I'll send you a text
 I'll text you later
 Could I borrow your phone, please?
 I'd like a phone card, please
 I'd like a phone card, please
 SAMPLE ANSWERPHONE MESSAGE
 Thank you for calling.
 There's no-one here to take your call at the moment.
 Please leave a message after the tone, and we'll get back to
you as soon as possible.
 Writing letters and emails
Here are some phrases and conventions which you may find useful when writing letters and emails in English.

WRITING AN INFORMAL LETTER Here are some things you might say:
Start your letter by using the word Dear followed by the first Thanks for your …
name of the person you're writing to, for example: letter
Dear Mark, postcard
Dear Jane, present
invitation

Sorry it's taken me so long to write.

Here are some typical ways to finish an informal letter:
Best wishes, I hope you're well.
Kind regards, Good to see you again last week.

Look forward to seeing you soon!

If writing to a family member, partner, or close friend, you can

finish with the following:
Love,
Finish by signing your first name.
WRITING AN EMAIL
Emails, whether for business or social reasons, are usually written in a more informal style than letters.
You should always give your email a Subject, which should summarize its purpose in a few words.
The conventions for starting business emails vary, although it is quite common to use first names for both
business and personal emails if you know the recipient.
It is not necessary to use Dear, although some people prefer to do this.
Generally speaking, the content of business emails should be brief and to the point.
If you are including any attachments, make sure to mention it in the text of your email.
To close a personal email, you can use the same expressions as for informal letters.
The conventions for closing business emails vary, but phrases such as the following are appropriate:
Regards,
Kind regards,
Best regards,
With kind regards,
In business emails, you should also include your full name, organisation, and contact details at the end.
 If you don't know the name, start with one of the following:
 Dear Sir,
 Dear Madam,
 Dear Sir or Madam,

WRITING A FORMAL LETTER

If you know the name of the person you are writing to, start your letter by using Dear Mr (for a
man), Dear Mrs (for a married woman), Dear Miss (for an unmarried woman), or Dear Ms (for
an unmarried woman or where the marital status is unknown), followed by the surname, for
example:
Dear Mr Smith,
Dear Mrs Jones,
Dear Miss Richards,
Dear Ms Shepherd,
Here are some examples of things you might say in a formal
letter:
I am writing in reply to your letter of 4 September regarding
your outstanding invoice.
Further to our conversation, I'm pleased to confirm our
appointment for 9.30am on Tuesday, 7 January.
I would be grateful if you could attend to this matter as soon
as possible.
If you would like any further information, please don't
hesitate to contact me.
If you would like a reply, you can use the following
sentence at the end of your letter:
I look forward to hearing from you.
If you started your letter with Dear Mr, Dear Mrs,
Dear Miss, or Dear Ms, you should finish your letter
with the following expression:
Yours sincerely,
However, if you started your letter with Dear Sir,
Dear Madam, or Dear Sir or Madam, then use the
following:
Yours faithfully,
Add your signature at the end, followed by your full
name printed.