Professional Documents
Culture Documents
Communication?
Technical communication is the
process of transmitting facts
and information to a defined
audience for a specific purpose.
More simply, technical
communication is writing for
understanding.
Explanation:
Audience
Purpose
Format
Style
Audience
The Audience could consist of
managers, coworkers, customers and
clients, the general public, or any
combination.
They will have different levels of
understanding and different
information needs that require
specific formats and styles of
communication.
Purpose
The purpose of a technical
document could be to
inform, explain, describe
or record your action.
Format
Technical communication can be written
in the following formats
Reports or documents, such as
personals, lab reports, product
specification, or quality-test results.
Records-keeping forms, such as
service reports, travel and expense
forms or troubleshooting logs.
Instructions, such as user guides,
online help, and training manuals.
Correspondence, such as letters,
memos, and emails.
Presentations, such as interviews,
marketing calls, or training seminars
Style
Writers base the style (language,
organization, and layout) of document
on audience, purpose, and format