Before AI IN FINANCE SECTOR

• CUSTOMER SERVICE: In the past, a good customer service team was

vital for any company involved in finance. Anything that involved the
handling of money or financial matters required trained staff to be able to
help sort out problems and provide assistance to people.
• OFFLINE banking: Banking was traditionally something that was done
in the non-virtual world. People would go into bank to withdraw money,
transfer funds from one place to another, and sort out their finances.
• Fraud detection: The investigation and identification of fraud used to be
an equal effort from both man and machine. The system would help to track
potential fraudulent transactions, but it would be up to the staff who were
trained to find fraud to look through all the information and determine if
there was fraudulent activity on the account or not.
After AI IN FINANCE SECTOR
• ACCURATE DECISION-MAKING:

• AUTOMATED CUSTOMER SUPPORT

• FRAUD DETECTIONS AND CLAIMS MANAGEMENT

• INSURANCES MANAGEMENT

• AUTOMATED VIRTUAL FINANCIAL ASSISTANTS

• PREDICTIVE ANALYSIS IN FINANCIAL SERVICES