Professional Documents
Culture Documents
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Followership
• Ability to place organization ahead of personal
ambition
• Allegiance and loyalty up and down the chain of
command
• Ability to recognize they share responsibility
to help organization to succeed
• Ability to know when and how to challenge the
status quo
2
Importance of Followers
3
Styles of Followership
Part 1
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First Dimension
• Independent thinkers:
– Aware of the significance of their actions
– Offer constructive criticism/innovation
• Dependent/uncritical thinkers:
– Do not consider possibilities
– Accepts leader’s ideas without thinking
5
Second Dimension
• Active Behavior:
– Participates fully (Often beyond limits of job)
– Demonstrates sense of ownership
– Initiates problem-solving and decision-making
• Passive Behavior:
– Does what’s told
– Avoids responsibility
– Requires constant supervision and prodding
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Styles of Followership
Independent, Critical Thinking
Alienated Effective
Passive
Pragmatic
Active
Survivor
Passive Conformist
• Habit 1: Be Proactive
– Be responsible, don’t blame others
– Take initiative; Choose how to act
– Not what happens to you, but how you respond
• Habit 2: Begin with the End in Mind
– Start with clear mental image of destination (Vision)
– What’s important
• Habit 3: Put First Things First
– Gain control of time (Calendar vs. Stop Watch)
– Focus on preserving and enhancing relationships and on
accomplishing results
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Effective Interdependence
“Public Victories”
– Forward-Thinking Cooperative
– Inspiring Dependable
– Competent Competent
13
Styles of Followership
High
Relationship Initiative Part II
Politician Partner
Subordinate Contributor
Low High
Performance Initiative
14
Groups vs. Teams
Communication
Caring Trust • Trust – most important
aspect. Confidence in the truth.
15
Groups vs. Teams
All aspects are important individually, but together they are unbeatable
•Fist is more powerful than the five fingers. Any individual finger can be
broken off, weakening the team. Concept of Synergy.
• The “fist” is more important than the technical aspects. Need to monitor
to make sure the fist is strong and tight. If not, it can open under stress
and one of the fingers can be broken off, weakening the team. If strong, a
movement by a finger will be compensated by the other four holding it
firm.
16
Why do people join groups?
- Security - Goal Achievement
- Power - Affiliation
- Self-esteem - Status
What is a Group?
• Definitions:
– Webster’s: “a number of individuals assembled together or having
some unifying relationship”
– Book: “two or more interacting and interdependent individuals who come
together to achieve particular objectives”
Stages of Group Development
Forming: • Norming:
Orientation and getting acquainted – Resolve conflict, clarify roles
Define purpose/rules/structure – Builds relationships and
• Storming: cohesiveness
– Conflict and disagreement • Performing: Group is fully
functional
– Jockeying for position or sub-
groups form 17
Group Decisions
Advantages
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Benefits of Teams
• Level of Effort
– Social Facilitation
• Satisfaction of Members
– Need for belongingness and affiliation
– Increased dignity and self-worth
• Organizational Flexibility
– Allows workers to reorganize/reallocate to
increase efficiency in response to changes
• Efficiency – attain goals with fewer resources
• Quality – fewer defects/exceed customer
expectations
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Costs of Teams
• Power Realignment
– Workers take responsibility
– Leader gives up power
• Free Riding
– Not everyone carries their load
– More prevalent as group gets larger
• Coordination Costs
• Legal Hassles
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