Professional Documents
Culture Documents
ORGANIZATION
Conveying clearly,
adequately, accurately in as
little time as possible
EW-O2
KEEP IN MIND
Who is/are your Primary Reader/s?
What is/are your Purpose/s?
What is/are your Expectation/s?
EW-O4
GETTING STARTED
The way you treat the beginning will determine the
character of the rest
Saying: “As the twig is bent, so grows the tree.”
TRANSITION WORDS
Provide Logical Continuity, Orderly Sequence, and
Smooth Flow from one idea (sentence or paragraph)
to the next
TRANSITION WORDS
Hence And But In short
Therefore Furthermore However In other words
Thus In addition Nevertheless Besides
Moreover Nonetheless
As a result Finally
Because of this In contrast For example In fact
Consequently On the contrary For instance In response
For this reason On the other hand
In spite of this
To demonstrate
Also Instead To enumerate Meanwhile
Likewise Otherwise To illustrate
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How to END
When you have nothing more to say, just STOP
How to END
(Letter, Memo)
With Courtesy
e.g. Thank you for your kind attention/ accommodation.
With Authority
With Anticipation/Optimism
e.g. We look forward to a reply soonest.
Note: = Be creative
= Look for non-conventional endings
EW-O10
Patterns of ORGANIZATION
Natural Pattern
= Order of time or chronology
= Order of space
Logical Pattern
= Order of cause to effect
= Order of effect to cause
= Order of climax
= Order of complexity
= Order of familiarity
= Order of general to specific
= Order of specific to general
= Order of utility
Psychological Pattern
= Order of acceptability
= Order of the dominant impression
= Order of the psychological effect
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OUTLINE
Kinds of Outline
= Informal
= Formal
Outline Ideas
= Word-ideas
= Phrase-ideas
= Sentence-ideas
EW-O12
Suggestions 6 Gratitude
Recommendees 5 Learnings: = general
Complaints 7 = specific
Particular usefulness 3 Particular usefulness
Gratitude 1 Extra handouts
Inquiry 8 Recommendees
Extra handouts 4 Suggestions
Learnings: = general 2a Complaints
= specific 2b Inquiry
Based on Workshop 7: Write a Memo
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FINISHING TOUCHES
(Last 5%)
Headings
Bullets or Numbered Lists
Paragraph Structuring
Highlighting
Graphics
White Spaces
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HEADINGS
2 Major Benefits:
= Convenient to use:
• provide overviews or key points
• group related paragraphs
• allow selective reading
• natural stopping points for reflection or to rest
one’s eyes
• provide transition
= Touch of Professionalism
PARAGRAPH STRUCTURING
Dual Purposes:
= Groups related sentences
= Provides eye relief
Like sentences, keep paragraphs generally short
= Minimum: 1 sentence
= Optimum: 3-5 sentences
= In terms of lines, good average is about 7 or 8
= Comprehension begins to drop after about 10
typewritten lines, and drops drastically after about 15
= A short singular sentence or one liner for a paragraph
can be very effective and emphatic (use sparingly
though)
EW-O21
HIGHLIGHTING
For Emphasis
Choices:
= enbold
= underline
= italicize
= capitalize
= color
= …etc.
Equivalent to added Stress in oral communication
Avoid overdoing
EW-O22
GRAPHICS
(charts, diagrams, drawings, graphs, pictures, tables)
Add at the end of short reports/letters/memos
In long reports:
= put them right where they are being discussed
= put them in the appendix if:
• they are of minor significance; or
• they would break up the report badly
Should be self-explanatory or capable of standing alone
Provide full and detailed Title, Caption, Brief Summary,
or Overview
EW-O23
WHITE SPACES
For better readability and appearance
Always provide:
= sufficient margins
= visible gaps between paragraphs
W H A T TO A V O I D
Fancy Fonts or Typefaces,
especially those difficult to read or decipher
ALL CAPS,
particularly in body text
Spelling Errors,
especially in proper names and names of persons