Professional Documents
Culture Documents
FINANCIAL
SERVICES
Tejas Deshmukh | Abhishek Kotekar | Madhav Yadav | Trishita Dasgupta | Vinod Yadav | Debajyoti Nanda | Arunachaleshwar
Allied Company
2
Structure & Environment
Stakeholders
B
MECHANISTIC STRUCTURE C a C SEB
o nk us I
10%
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m s G to
pm 5 ovm
• Centralization– Finchy Financial services is a centralized organization with most of er
pl
eti er
the decision-making powers lying with the strategic apex. oy
% 2
to n
• Simple Integrating Mechanism– Simple and clearly defined hierarchy. e
rs m5
• Standardization– Employees follows rules and standard operating protocols(sops) es
2 e%
for every procedure when it comes to the work process. 52 nt
%0 1
• Low differentiation– We have low differentiation as we do not require any % 5
differentiated product for a selected focused target group. %
There is very less complexity The business environment is In India we have enough skilled workers
regarding the operation of internal highly dynamic, and changes to employ and also due to low financial
functions as well as external are bound to happen very literacy people approach us in good
factors such as customers, SEBI frequently based on market amount so there is sufficient
and the government. requirements. environmental richness.
3
Control Mechanism
REASONS EXAMPLE
The strategy of the organisation must be in Managers must set themselves as an example
line with the mission and vision so that the of being a follower of the company values
E M and act as a motivator for the employees to
F S YST goals can be easy to attain by the employees.
adhere to the same
E
B EL I
S Ethical boundary/ upper limit has to be set for Employees must not indulge in investing
EM
RY SYST the organisation for the employees activities without the consent and approval of
NDA the customer as per the code of conduct
BOU
Regular and periodic monitoring to verify and Regular and periodic monitoring to verify and
CONTRO L
DIAGNOSTIC evaluate the output to check if it aligns with evaluate the output to check if it aligns with
SYSTEM the interest of the organisation and customers. the interest of the organisation and customers.
To ensure proper communication channels are Keep an eye on the changes in the policies and
INTERACTIVE CONTR
OL available between the different levels of the create awareness among the employees on
SYSTEM organisation chart and enable smooth transfer regular basis
of data
4
Organizational Values
TERMINAL VALUES Instrumental Values
Customer friendly
Predictability 1 1
Employees
Excellence
2 2 Honesty & Integrity
Higher ROI
5
Socialization Tactics
Collective Fixed
Newcomers are provided with Newcomers are give precise knowledge
common learning experiences, of the timetable associated with each
already designed to train them stage in learning process
Formal Serial
All our employees need to be trained The existing employees act as mentors to
about the financial services sector the newcomers and explain them
what it takes to excel in the organization
Sequential Investiture
ewcomers follow a set sequence of activities Newcomers are given social support
which is being implemented and are encouraged by the colleagues.
6
Technology
Task Analysability
Task Variability
Type of Form of task Activity and how this technology manifests Coordination
technology interdependence mechanism used
Mediating Pooled Business Development Officer – The team members work Standardization
independently to cater different customers. Performance of the
organization largely depends on the efforts of each of team members.
Intensive Reciprocal Technical Support – The team provides assistance to the operating core Mutual adjustment
by ensuring proper tech support and smooth functioning.
7
Organizational Learning &
Knowledge Management
Competitive Learning
Shared Vision
Team Learning
Personal Mastery
Individual
• Codification
1
1
• Diversified product
2
2
• Low cost product
K- Generalist • Competitive environment
K- Strategy K- Specialist 3
3
FINCHY 4
4
• Late entry in the environment
The three main services of our organisation are mutual funds, FD and Demat trading.
All the three services are diverse in nature and operate under different niches
9
Learnings Outcomes
THANK YOU