UFONE

(HR PRACTICES)

PRESENTED BY:
FAREEHA SHAHZAD (150028)
BBA 7
PERFORMANCE MANAGEMENT SYSTEM:

 OBJECTIVES:

• To look at Performance system as a means to an end

• Setting an individual’s goal
• Aligning goals across the company
• Ensuring employees get coaching from managers
• Determining merit pay
• Identifying training and development needs
• Providing data for promotion decision
• Input from multiple source on worker performance
PERFORMANCE APPRAISAL PROCESS:
APPRAISAL PROCESS IN UFONE:

• Identify specific appraisal goals set by each Group.

• Detail job analysis is done with looking in account the
job expectation
• Match the actual performance with the desired
performance
• Performance is appraised according to the set standards
• Appraisal is not done by the supervisor alone, they take
major employee’s perspective as well
APPRAISAL METHOD IN UFONE:
• UFONE is using 360-Degree Performance Appraisal Method
• Managers, peers, customers or colleagues are asked to
complete questionnaire on the employee being assessed
• Employee is appraises twice a year, once in June while
other in December
• In questionnaire there are five sections and in each section
there are five questions related to the performance of
employee. There are total 100 points from which an
employee gets
REWARDS RELATED TO PERFORMANCE:

• “Customer Facilitation Agents” there 50% pay is based

on their performance which is assessing every month by
their managers.
• For other employees like in administration, engineering,
finance, marketing, etc their performance is assessed
after every six months and they get increased Rs.5000 in
their salary as a reward.
• In each case employee have to show consistent
performance to win reward next time.
COMPENSATION RESPONSIBILITIES OF UFONE:

• Compensation Administration (designing and installing

job evaluation program, pay structure, analyzing jobs
and their dollar-worth)
• Health and safety (health programs, safety programs,
medical facility)
• Employee relations (wages, rates of pay, hours of work,
conditions of employment, negotiation, contract
interpretation and administration)
• Benefits and Services (insurance programs,
Transportation facility, sick leave pay plans, loan funds,
LFA salary, Yearly bonus programs)