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Development of BCM

CIVIL DEFENCE EMERGENCY PLANS


AND FOR THE ENTIRE
PROTECTION COMPANY
Homeland Security in BCM is expanded to all corporate divisions.
the USA BCM remain a key focus for IT.

500 BC TO 20TH CENTURY SINCE 1950 SINCE 1980 RECENT HISTORY SINCE 1998

BASED ON HISTORICAL INFORMATION STANDARDS


MILITARY CONCEPT TECHNOLOGY AND NORMS

Sun Tzu - that Art of War Safeguarding IT operations with IT Worldwide definitions of standards, guidelines &
Carl von Clausewitz - on War contingency plans certificates i.e.. IISO 22301
Steps to Business Continuity

DEFINE BUSINESS DEVELOP STRATEGIES USE TESTS

Write about BCM objectives, define Determine the selection of alternative Testing helps to create awareness for
its value & protection instructions strategies available for mitigate loss execution in the event of any
for each assets. (testing scenarios). disaster or risk.

IDENTIFY & ANALYZE CONTINGENCY PLANS ESTABLISH BCM

Identifies all significant roles Here you can develop plans which It helps to create awareness among
of risks, resources & all includes role allocation & responsibilities managers, employees and partners in
critical processes. in case of crisis. company.

01 03 05

02 04 06
2. DEVELOP
STRATEGIES 3. DEVELOP
BC PLANS
Business Continuity Cycle

1. ASSESS
IMPACT BUSINESS
1. Understand the risk and impact on business
CONTINUITY 4.
2. Develop business continuity strategies IMPLEMENT

3. Develop business continuity plans

4. Implement
6. REVIEW &
5. Test plans 5. TEST
MAINTAIN
PLANS
6. Review and maintain
Six Phases of Business Continuity Cycle

Business Impact Analysis 1 Operation Resumption Planning


01 04
The BIA, which is conducted during the first The predetermined procedures &
stage, analyze the financial & operational impact guidelines prevent organizations from
of disruptive events on the business areas & making on the spot critical decisions in
processes. the middle of a crisis.
Processes, recovery
BC plan validation times, resource
requirements

5 2
Risk Assessment Exercising & Testing
02 05
This is composed of risk analysis and 06 Its main purpose is to validate the
06
risk evaluation, is performed on the business continuity strategy, activities,
critical processes identified during the MAINTENANCE
MAINTENANCE assumptions regarding times in
PLAN
PLAN Threat analysis, risk
BIA stage. BC procedures business continuity plans.
exposure, threat
scenarios

Strategy Development BCM Maintenance Plan


03 Continuity, strategy, key
06
The main purpose of this stage is to resources, alternatives, This phase maintain the BCP in a
develop a business continuity strategy. service methods, and constant ready-state. The maintenance
recovery methods
That satisfies the business recovery 4 3 process of a BCMS is constant and
requirements. dynamic.
Business Continuity Plan

BUSINESS PROCESS PRIORITIZATION IT INTEGRATION BCP MANAGEMENT

Awareness, review, change management, regular briefings Resilience program


management

Current capabilities Expected recovery time

Risk Business Impact BC Program BC Program IT Strategy Program


Implementation
Assessment Analysis Assessment Design Design Review

Processes and activities Streamline IT infrastructure


Risks,
vulnerabilities, Outage impact 1. People
threats High availability
Maturity model Crisis teams 2. Processes
design
3. Plans
Model ROI High availability
Business resumption 4. Strategies
servers
5. Networks
Create program
roadmap High availability Data replication 6. Platforms
7. Facilities
Database and software
Recovery
design
Business Continuity Planning

RISK PLANNING IDENTIFY THREATS

Risk Evaluation Key Assets Natural Disaster


• Probability • Employees • Earthquake, storms
• Scale • Business Good-will • Floods

Options Key Service Accidents


• Avoid, Reduce • Customer satisfaction • Fire accident
• Transfer • Partner • Utility outrages

Response & Recovery Threats Criminal Activity


• Response Plan • Unwanted disaster • Sabotage
• Recovery Plan • Legal issues • Terrorism, Cyber attacks

Staff Risks Market


• Communication • Market stability • Suppliers
• Training • Recovery • Competitors, consumer trends

Regular Updates Politics


• Find upcoming issues • Legislations
• Risk updates • Documentations
Recovery Team

ASSIGNED
ASSIGNED TEAMS
TEAMS

TEAM CONTACT TEAM RESPONSIBILITITY TEAM ROLES DEPARTMENTAL TEAM

Contact Person 01 Incident Manager Team Leader BC Coordinator

Emergency
Contact Person 02 HR & PR Manager Deputy Team Leader
Communication Team

Contact Person 03 Financial Manager Team Member Emergency HR Department

Contact Person 04 HR & PR Manager Emergency Management

Financial Manager Emergency Response Team

IT Recovery Team
Business Continuity Plan Checklist

YES NO

01 Plans and resources for alternative locations

02 Emergency operations centers

CRITERIA FOR BCP IMPLEMENTATIONS


03 Copies of critical business data

04 Employee contact list and recovery priorities

05 Business impact and risk analysis

06 Recovery task list and office recovery plans

07 IT report and resources, Supplier list, Employee contact list


Strategic BCM Framework

Test &
Define
maintain

Execute Project
Identify Implement
changes initiation
BUSINESS
BM STRESS
CONTINUITY
TESTING
MGMT.

Design Assess Design Identify


changes impact measure & impact

MODIFIES & CREATE VALUE SUSTAINS & PRESERVES VALUE


BCP Builder’s Resilience Framework

SYMPTOMS KEY TO SUCCESS

Organizational flexibility, responsiveness & UPDATE


Resilient
vigilance in daily operations Discuss & improve plan after an event

ly
ds quick
Respon
Predetermined response, know who is involved, Workin tively UTILIZE
g Plan & effec
process optimization Follow the plan in a crisis or exercise

Confused & frustrated, lacking appropriate STRUCTURE


& access
response
system Starting
to Pla Delayed Decide on how to structure the plan
n ation
to inform

Unable to access critical information, PLAN


miscommunication & mistakes Find a template & get started
No Plan red
s Unprepa
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