Standardize data infrastructure

Objective: Scale up utilization of corporate Data Infrastructure

Evolved
BI teams
Challenge Benefits Ar (Alfredo Rudi, Santiago Dellachiesa,
All Latam teams sharing the same data Reduce costs of infrastructure Nicolas Rickle)
infrastructure Reduce failure points
Beneficiaries Ch (Nicolas Bakal, Alejandro Fuentes,
Processes Automation All Business areas Olga Concha, …)
Information Availability Co (Angela Triviño, John Pajoy, Milena
Single point of truth Risk factors Ojeda)
Transacional systems Br (Arnaldo Pedroso, …)
infrastructure Progress Metrics
Costs Migration of reports (Checklist)
Dependence of other
teams
Increase data sources of Data Lake Supporting
Skill (Neotel, Georeferenciador, Infrastructure team providing resilient servers
Data skill (SQL) Transportadoras, Netsuite)
Relationship Eliminate local CO Bi Server
Succeeded Trainings

Action Plan Success criteria

Map (March/20) and point all reports connected directly to Bob , WMS, and other systems to Reduce data unavailability
official BI infrastructure (June/2020) Reduce hits directly to transactional systems/ databases
Bi trainings - Hanger, Workbench/Sisense/Ring (April/20)
Load new data sources - Neotel , Georeferenciador (May/2020)
Test all changed reports (June/2020)
Share all BI tools with local teams (June/2020)
Events monitoring (CO 30/mar 08/jun - AR may/2020)
Datalake adapted to LGPD (June/2020)

Decommission of local bi Servers (... ? / 2020)

TMS , NetSuite, Chico, OMS ,Carriers (...? / 2020)
Review transactional servers (mirror databases) will be able to support BI reports (...? / 2020)
 Become Sisense as official tool for corporate reports
Objective: Have one tool to share official numbers and Kpis
Evolved
Benefits BI teams
Reduce differences in Kpis Ar (Alfredo Rudi, Santiago
Standardize KPI´s formulas Beneficiaries Dellachiesa, Nicolas Rickle)
Have one point to follow all main indicators Board Ch (Nicolas Bakal, Alejandro Fuentes,
BI Teams Olga Concha, …)
Risk factors Planning areas Co (Angela Triviño, John Pajoy, Milena
Costs of new license Ojeda)
Challenge Cultural changes Br ()
Migrate mains reports and decomission of the
old versions

Skill Progress Metrics Supporting

Data Visualization Daily Targets, Live Sales, NPS, Security team
Data Analysis Funnel spreadsheets All PO/ BO informing changes in systems
decommissioned and processes

Success criteria
Decommission of Daily Targets, Live Sales, NPS, Funnel spreadsheets
Action Plan
Trainnings (April/20)
Migrate main reports to Sisense (Daily Targets, Live Sales, NPS, Funnel) (April/2020)
Eliminate spreadsheets for this reports (June/2020)
Buy more licenses/ Potential users mapping (May/2020)
Mobile Access (June/2020)
Sisense - Single sign on (June/2020)
Mapping Tableau Reports (June/2020)
Govern reports and users (June/2020)
AWS costs predictions (BI/R&D/INFRA June/2020)
 Communications
Objective: Alignment between Latam teams

Evolved
Benefits BI teams
Decrease rework Ar (Alfredo Rudi, Santiago Dellachiesa,
Nicolas Rickle)
Challenge Decrease costs
Risk factors Beneficiaries Ch (Nicolas Bakal, Alejandro Fuentes,
Have better alignment and synergy Keep process mapped All BI Teams
Let everyone aware about Bi reports Misunderstanding Olga Concha, …)
between teams
Tool costs Co (Angela Triviño, John Pajoy, Milena
Communication tools
Availability of tools Ojeda)

Skill Progress Metrics Supporting

Languages
Attendance of BI meetings HR
Documentation Transformation Committee

Success criteria
Have established communication channels
Action Plan
Map all BI users (April/2020)
Create users groups to share news, changes, impacts, availability (March/2020)
Create a channel to let BI team aware of all systems changes (March/2020)
Keep cadence of monthly BI / latam committee (now)
Improve infra monitorimg (Mariano/Arnaldo/ServiceDesk - fev/2020)
Define and implement tools to manage requests and projects