Service and Supply Chain

Presentation

December, 2020
 Harvester Team Service Activities (December)
Post Seasonal Service Training topics- SA-R Training by Yanmar
We clean it beautifully so that the problem - SA-R outline, merit, features
should not occur for the next harvest season - Operating information, monitoring machines and works
(Out of 308 approx. 47 nos service done) - Error notification service
- Engine deactivation
- Monitoring of theft service
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Wind Breaker Distribution ECU Pin Improvement by Tapping

We are presenting a “Wind Breaker” & Yanamar branded mask gift We are warping existing customer harvester harness with an
to Yanmar Harvester operators this winter on behalf of ACI insulating tape around the harness to make it waterproof as per
Motors. guidance of Yanmar. For the stock product we completed the
tapping during PDI of harvester at Ctg. warehouse.

Initially 500 operators will get this gift & mask.

 Service Activity Plan for December’20

 Online Meeting with Gold & Silver dealer for recognition & plan.
Tractor  Sales & recovery support through service team.
 Service Awareness video making.

 Service center establishment at Modon (Netrokona), Tarail (Kisoregonj)

 Two unit service van will be introduced
New Machineries  500 nos of operator training will be organized before Boro season
 SA-R training for field force marketing & service team

 Awareness campaign CASE & LOVOL.

Construction  Operator Training Program KOBELCO & CASE
 Operator Certification Program CASE.

 Service training for dealer service staffs & in house service team.
FOTON  Service campaign: Jashore

 SDMS development (Chassis wise invoice system, for Harvester, for Agri Mc Factory)
Supply Chain  Vogra warehouse rearrange as per layout
 Develop efficient  delivery process of YAMAHA Factory
Thank You