Professional Documents
Culture Documents
Remittance
As trends move toward embracing digital billion remittances in 2017. The World Bank estimates that if the cost of remittances
lifestyles and open attitudes towards migration, could be reduced by 5 percentage points relative to the value sent, recipients in
there is an increasing demand for digital developing countries would receive over US$16 billion more each year than they do now.
solutions catering to the specific day-to-day Digital, one-stop mobile solutions that allow Recommended solution:
financial needs of migrant workers. Growing need for cost-effective and
process-efficient remittance methods. financial institutions (FIs) to bypass agent- The bank has developed an all-in-one mobile banking solution which includes:
send networks making remittance for migrant
workers instantaneous and cost-effective. • Verification of salary disbursement, tracking of incoming and outgoing transactions,
and integration of digital payments and wallets into the app.
Blue-collar White-collar • Remittance services that allow migrant workers to transfer funds to predefined
workers workers recipients without having to go through a manual process.
Personal Loans
Global trends Digitally-savvy migrant worker Hassle-free, secure, and accurate on-mobile
population signifies increasing need for microfinancing platform for migrant workers
Growth in the number of global migrant workers mobile loan procedures that use that disburses loans they qualify for via Client impact:
alternative credit scoring platforms. psychographic digital footprint tracking. • Increased efficiency with the removal of manual verification and physical contracts.
• Increased customer satisfaction with streamlined payment system and digital financial
services.
2017
Management
Insurance
Over 67.8% of SMEs prefer non-traditional financing options. Banks are moving towards
offering peer-to-company (P2C) loans by coming up with specialized loans for SMEs.
This is especially true in Emerging Markets
(EMs) where SMEs account for 80% of jobs Provide customizable modular insurance Recommended solution:
and 33.3% of GDP. Growing need for cost-effective insurance based on the size, budget and needs of the
management solutions catered to SMEs. company, while automating claims for a • Partner with online retailers and offer loans to sellers on those platforms.
seamless user experience. • Lenders must have conducted some transactions before they are eligible for the loans.
• Loan payment will be collected by deducting money monthly form the seller’s
However, SMEs face high barriers in accessing account.
finance to scale their businesses. • In the event where the lender is unable to repay loans, their inventory will be
liquidated and sold off to recoup the money. Money can also be recouped directly
from the lender’s bank account or credit card.
Accounting
Global trends
Rising demand for automated accounting One-stop platform for all SMEs needs
processes such as reconciliation and including invoicing, submitting expenses Client impact:
Informal 70% Estimated no. of
Formal Micro (<5 FTE) 18% expense reporting. and bank reconciliation using an app. • Total loan amount being disbursed in a year: US$1 Billion.
SMEs in EMs
Formal SME (>5 FTE) 7% • Eliminated risk of default by liquidating assets of lenders.
(365 million -445
SME million)
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Loans
Insurance
Provide customizable modular
insurance based on the size, budget Median year-on-year decrease in bankruptcy rates stood at an average of 7.5% since 2012,
and needs of the company, while reflecting improved economic climates for entrepreneurs.
67% of entrepreneurs cited the lack of capital automating claims for a seamless
and cash flow management as their the top user experience.
concern. Growing need for cost-effective insurance Recommended solution:
management solutions catered to
entrepreneurs. We recommend utilizing a digitalized loan application process which allows loans to be
applied online, providing convenience to busy entrepreneurs.
Entrepreneurs may not be able to enjoy benefits
• Every loan application will automatically run through a bank’s risk model.
full-time employees have, such as insurance
plans which is often at the back of their mind. • Detailed reports are generated for lenders to monitor borrowers loan activity and
credit spread.
Automatic and accurate evaluation
Raising Capital
63.8%
cash inflow from customers using
Contact us:
Financial
ledger technology.
Opportunities:
Investments
The global silver economy is estimated to be valued at US$15 trillion by 2020.
In 30 years time, the number of people aged 60
years or over would have doubled. Over half of
the those aged below 30 years are worried Recommended solution:
about growing older. Increased demand for customized Provide a convenient and reliable • Integrating a machine-learning solution that understands the specific customer’s
portfolio management for elderly as they investment tracking tool that can financial profile, and identifies any suspicious behavior which differs considerably
age and develop health complications. automatically rebalance their portfolio with from his usual financial activity.
minimal monitoring. • In the event where there may be suspicious behavior, alerts are automatically sent to
trusted family members, lawyers, or advisors.
They are often concerned about saving up for
their retirement fund and health implications • The machine-learning solution is able to understand financial behavior, such as
that may arise from ageing. whether an individual is a net saver or net spender, and provides financial planning
and investment advice following the analysis.
Insurance
Contact us:
Financial
Financing
Majority of the farms are family-run and smaller Opportunities:
in scale, making it difficult for them to secure Thailand’s agricultural export accounts for 8.4% of her GDP which amounts to USD 38.2
A growing segment of agri-laborers need Implement a solution that allows agri- billion.
financing for their operations. flexible loan arrangements for seasonal laborers to instantly withdraw funds as
fluctuations in crop produce. needed as opposed to a lump sum loan.
Applicable solution:
• Implement a web based system that allows produce to be weighed, and then
These farms rely on outdated methods of processing payments to vendor accounts upon completion.
recording transactions and contracts. • Automate most of the sale process, by only requiring personnel to spot check
products for quality control before automatically weighing.
Insurance
Payments
exposure. of higher education abroad averaging around US$157,782. 45% of parents would consider
buying a property in their child's country of study and this growing market requires
financial services.
Increasing number of students studying Multi-currency card which allows storing of Recommended solution:
abroad imply a greater need for cashless different currencies and offers competitive The bank is offering a mobile application tailored to the needs of travelers which
solution such as debit cards. exchange rate. includes:
As a result of moving to a foreign country,
there are inconveniences and hurdles that these • 24/7 foreign currency conversion on the app at competitive foreign exchange rates by
international students face. tracking the rates and converting them in real-time.
• Ability to top up the card wallet easily through the app or online.
• Enhanced security feature by allowing the card to be locked remotely via the app
when it is lost.
• Hold multiple currencies to avoid hidden charges by transacting in local currency.
Insurance
germany
Collections
donated as foreign reliance on of the non-profit 10.7%, cumulatively adding up to US$149.1 billion.
aid is lost to public funding industry, raising
corruption and demands greater funds is a Recommended solution:
fraud, according to transparency in recurring struggle Increased desire by the public and NPOs Provide a affordable and transparent and It is recommended that the FI utilize digital technology to prevent international aid
the United Nations. donations. for them. for cost-effective collection solutions that traceable solution to transfer money payments fraud.
offer a greater level of auditability and overseas allowing customization of
traceability of donations. payments frequency. • A cloud-based, end-to-end digital payments solution can be created to provide a
secure, private and fully-traceable service.
Religious • Currency exchange can be done by the banks to eliminate the high foreign exchange
Charities
Organizations and bank fees.
• All transactions are traceable and permanently recorded on the platform.
• Fraud detection and protection programs are also included in the system.
Non-profit Companies
Insurance
Insurance
entrepreneurs, there is a independence, income is Increased preference for easy-to-
use, digital insurance platforms lifestyle. 49% of gig workers are interested doing digital-enabled work. While 47% of gig workers
rise in the number of volatile and “gig”
that offer flexibility and breadth sell goods and services on platforms such as Carousell, 43% drive cars, 24% share online
people working in the gig workers do not enjoy the content or videos and 11% have set up a start-up.
specific to their on-the-job risks.
economy. 33% of global same benefits as Optimize premium pricing for Recommended solution:
workforce is opting for employees in large each individual by providing
gig-economy work. companies do. telematics insurance. To increase the number of loans disbursed for these underserved individuals, it is
recommended that the bank develop an alternative credit scoring rubric for gig workers:
• Integrate a FinTech solution into the client’s mobile devices to collect their digital
footprint.
Digital
Entrepreneurs • The solution tailors a set of smart credit criteria rules based on bank’s preference and
“Influencers”
gig worker’s usage pattern on their phones.
Personal Loans
50% 50% of organizations report significant increase in their dynamic schedule and risk platform using auto portfolio
Contact us:
Financial
the use of gig workers over the last five years appetite. rebalancing based on investors’
risk appetite.
36%
36% of employees in APAC may lose access to Utilize remittance platform to Varun Mittal varun.mittal@sg.ey.com
health protections Digital nomads require low-cost make cross-border transactions Partner https://www.linkedin.com/in/
and convenient cross-border simple and affordable. EY Global Emerging Markets varunmittalonline
97% of the gig economy workers are likely to stay transactions solutions. FinTech Leader
97%
for more than 2 years
Housing
Opportunities:
Financial Management
Increasing focus on growing
their retirement funds especially One-stop solution that includes Globally, the percentage of women having a two-child family had fallen by 7% in 20
Newly Weds often find it a struggle to manage for couples not planning to have budgeting and expense control, years. In Thailand, childless couples form 16% of all Thai families due to the rising cost
their finances. After paying off their wedding children. providing 24/7, real-time of living and desire to improve discretionary income.
and honeymoon, they have to consider housing monitoring.
and education costs, should they have children.
Recommended solution:
It is recommended that the bank utilize an online loan platform allowing customers to
obtain recurring loans while improving their credit worthiness.
Growing need for a convenient Provide a convenient investment • Self-learning chatbot allows application, document submission and loan approvals to
Couples are not planning their outlay investment portfolio and tracking tool with the ability to be on the website, messenger and on the application.
financial management solution, automatically rebalance the
properly before they have children. including saving up for an • Customers empowered to repay loans swiftly and timely by creating a seamless
portfolio.
emergency fund. payment solution, allowing loans to be repaid online or on the application.
Singapore 70939
USA 58464
Contact us:
Automatic and accurate evaluation
75% of parents rely on their day-to-day income to fund of young couples’ risk by analyzing
75%
Increase demand for alternative their digital footprint and
their children’s education rather than on longer-term forms of credit scoring for young varun.mittal@sg.ey.com
investments and savings. transaction history. Varun Mittal
couples who need to take on Partner https://www.linkedin.com/in/
multiple, customized loans. EY Global Emerging Markets varunmittalonline
61% 61% of engaged couples plan to charge their expenses FinTech Leader
to their credit card.
For clients who installed the white-labelled application and agreed to the data
collection
Opportunities • Served military personnel who previously did not have access to conventional
Increased preference for easy-to-use, Digitally assisted, one-stop solution for business solutions while they were on military tours.
digital insurance platforms that offer servicemen to share reports with the insurer,
flexibility and breadth in terms of from wherever they are in the world. • Increased customer satisfaction with streamlined digital financial services for their
Estimated earnings for an NSF (22 months) military clients.
coverage, beyond just life, disability, and
accident. • Removed high-bandwidth internet requirements, improving accessibility to financial
$27,400 Estimated earnings for a combat naval services for soldiers on the go.
Diver/Commando/Officer