Professional Documents
Culture Documents
Verbal and Non-Verbal Communication
Verbal and Non-Verbal Communication
Learning Objectives:
____2. Derisive
laughter b.
____3. Signal
“stop” with hand c.
A B
____4. Good d.
Posture
________5. Talk e.
louder
Verbal
and
Non Verbal
Strategy
Verbal strategy is the use of one's voice in a
form of word to effectively deliver a speech. A speaker
should consider volume, tone, rate of delivery, projection,
articulation, pronunciation, and pausing.
Verbal delivery enhances
https://www.verywellmind.com/understand-body-
language-and-facial-expressions-4147228
Using the eyebrows,
mouth, eyes and facial
muscles to convey can
be very effective when
communicating both
emotion and
information.
https://www.verywellmind.com/understand-body-
language-and-facial-expressions-4147228
Just a few examples of emotions that can be
expressed via facial expressions include:
happiness
sadness
anger
surprise
disgust
fear
confusion
excitement
desire
contempt
2. Gestures-
deliberate movements
and signals are an
important way to
communicate
meaning without
words.
https://www.fluentu.com/blog/chinese/2017/12/04/chinese-
gestures/
Examples of
Hand Gestures
Thumbs-up
and Thumbs-
down
A thumbs-up means “okay,” or a
similar positive word.
http://www.thejeffersonchronicle.com/worth-thumbs-
upthumbs/
High Five
The high-five is a
way of expressing
congratulations or
excitement, usually
for a job well done.
https://www.freepik.com/free-vector/young-people-giving-high-
five-set_6172604.htm#page=1&query=high%20five&position=6
Wave
Waving is basically a
way of greeting
someone, usually
from afar.
https://www.freepik.com/free-vector/young-people-waving-hand-
illustration_6143529.htm
Extending
Hand
This is usually used
when you first meet
someone, especially a
new colleague or a
friend of a friend.
https://www.themuse.com/advice/are-you-making-one-of-these-
handshake-mistakes
Clapping
https://stock.adobe.com/search?k=cartoon+clapping+hands
3. Posture- Posture
and movement can
also convey a great
deal of information.
https://thenakedphysio.com/2017/08/03/posture-the-
ongoing-debate/
3. Posture- You
can tell a lot about
how a person is
feeling by their
body posture, even
if they’re not really
doing anything.
https://thenakedphysio.com/2017/08/03/posture-the-
ongoing-debate/
Examples of
Body Posture
Leaning
Forward
Leaning or bending forward
while sitting down usually means
that you’re interested (or even
intrigued) by what the other
person is saying. It shows
attentiveness.
https://www.quora.com/Is-leaning-forward-while-
speaking-a-sign-of-defensive-body-language
Leaning
Back
Leaning back in your chair
while sitting down usually
indicates that you’re very
relaxed, and can even be a way
of showing satisfaction or
relief.
http://sonamics.com/en/
Crossed
Legs
Crossing one’s legs while
sitting is basically just a
comfortable way of sitting.
It usually denotes relaxation
and ease.
https://timesofindia.indiatimes.com/life-style/health-fitness/health-
news/should-you-avoid-sitting-with-your-legs-
crossed/photostory/76245829.cms/
Slouching
Slouching is usually
received negatively, and
often indicates laziness or
other negative
characteristics. It’s also
considered bad posture in
general, and can be done
standing or sitting.
https://internewscast.com/slouching-could-be-good-for-your-back/
4. Body Language-
it is how we
communicate our
thoughts and feelings
through gestures or
other movements—
whether intentionally or
not.
https://www.geckohospitality.com/2015/08/27/body-
language-and-your-opportunities/
4. Body Language-
body language is the
unspoken element of
communication that we
use to reveal our true
feelings and emotions.
https://www.geckohospitality.com/2015/08/27/body-
language-and-your-opportunities/
Examples of
Body
Language
Arms folded in
front of the
body
Arm crossing means we
are feeling anxious, anger,
frustrated, resistant, tense,
insecure, afraid, or
responding to distress.
https://www.mindtools.com/pages/article/Body_Language.htm
Body turned
away from you
https://www.quora.com/What-is-the-most-polite-way-to-tell-someone-you-live-with-they-are-
bad-at-should-change-their-home-decorating?_escaped_fragment_=n=12
Eyes
downcast
This can be a sign of
being uncomfortable
or feeling shameful. It
is also a sign of
deception or lying.
https://www.slideshare.net/NaazSheikh/body-language-in-business-communication?
next_slideshow=1
Exercise: Mimic
Me
Read and understand the short
selection written below. Write the
facial expressions and gestures used
to deliver the lines with impact. Fill
out the table below to record your
observation.
Erik: (excited) Sylvia, I heard they’re doing great things now in the field of
computer engineering.
Sylvia: (close arms) well, Erik, our math teacher spoke to us this morning
about the recent breakthroughs in information technology. He said…
Erik: (eagerly) That’s true, but…
Sylvia: (snap finger) Wait, Erik. Let me just tell you the main point he made.
He said that the internet is revolutionizing our way of living.
Erik: (trying to cut off) Yes, but Sylvia…
Sylvia: (annoyed) Let me just finish what I was saying. The internet has
change the world. It has made communication so much faster and easier.
Erik: (nodding head) Yeah, I see what you mean. I haven’t thought of that.
Source: English Expressways. Textbook for Third Year
Facial expression Gesture
Ex. excited Ex. Close arms
1. ____________________ 1. _______________________
2. ____________________ 2. _______________________
3. ____________________ 3. _______________________
4. _______________________
Values
Integration
Our words and body language
reinforces the message clearly and
makes an impression that lasts long. It
helps to complement or contradict
statement. It can create great impact
Asynchronous
Activity
Just work on your
Performance Task.
Thanks!
CREDITS
: This pres
template w entation
as created
including i by Slidesg
co o,
infographic ns by Flaticon, and
s & image
s by Freep
ik.