Professional Documents
Culture Documents
Presentation
Department of Environmental Affairs & Tourism 2 Copyright South African Tourism 2006
The national product database was borne out of a gap in knowledge on the
tourism product offering in South Africa.
South African Tourism has made significant investments in gathering intelligence to inform our marketing
strategy. But the gap in our knowledge has been a complete understanding of the size and structure of our
product offering.
Tourism
Supply
Tourism
Demand
?
• Who? -
• Where-
• What? -
• When? -
• How? -
Objectives:
National • To market the tourism product of South Africa to the international and
Product local users, trade and media sectors via the SA Tourism website
Database • Collect statistics on the size of the tourism plant in South Africa that can
be used as input into the development of a tourism satellite account
Department of Environmental Affairs & Tourism 3 Copyright South African Tourism 2006
A study conducted in 2003 produced a high-level map of the structure of the
tourism cluster in South Africa.
Government Policy
Promotion National (SAT, DEAT, DTI & Others)
Attractions
Beaches (73)
Taxis
Promotion
Supporting Industries Supporting Industries Supporting Industries
– Banking – Legal – Catering
– Laundry – Medical – Supplies to
– Outfitting – Real Estate accommodation sector
– Insurance – Construction – Security services
Department of Environmental Affairs & Tourism 5 Copyright South African Tourism 2006
The methodology of collecting and verifying the data was developed.
Verification
centre
Disparate Data SAT Target
Sources Systems
Business & Mapping rules Enrichment of data
Transformation rules and Result
Data Cleansing rules Validation
Data source CRM
source
YELLOW1 3
PAGES
Merging
Mergingall
all
Data Analysis
Analysis&& Cleansing
Cleansingand
and Databases
Databasesinto
into
source Verification
Verification Transformation
Transformation Single
SinglePlatform
Platform Data
Warehouse
4
Data
source 2
Data WEB
source 5 SERVER
Documentation
Documentation Exception
Exception(s)
(s)
Metadata
Metadata Identified
Identified
Business
BusinessInput
Input
Department of Environmental Affairs & Tourism 6 Copyright South African Tourism 2006
We have had some quick wins on this project.
To date, there are 55,000 valid and verified records in our database
Department of Environmental Affairs & Tourism 7 Copyright South African Tourism 2006
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