JCI Training of Trainers for

KARS surveyors on
international hospital
accreditation

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Overview of JCI and Training
Logistics

Paul Chang

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Managing Director, Asia Pacific
Joint Commission International
Welcome
– We are pleased to welcome you to the
JCI Training of Trainers for KARS
surveyors on international hospital
accreditation

© Copyright, Joint Commission International

Introduction to JCI and Accreditation
 Mission of Joint Commission
International
– To improve the safety and quality of
care in the international community

– Thank you for joining us in our

shared mission to positively impact

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the lives of patients around the
world.

Introduction to JCI and Accreditation

What is JCI?
– Joint Commission International (JCI) is
the international arm of The Joint
Commission (USA).
– Both organizations are independent,
non-profit, non-governmental agencies

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Introduction to JCI and Accreditation
 JCI’s International Structure

– International Board of Directors (of JCR)

– International Accreditation Committee
– International Standards Committee
– Regional Advisory Councils
– Four International Offices

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Introduction to JCI and Accreditation
The Joint Commission Family of
Organizations

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Accreditation Consulting

Introduction to JCI and Accreditation

The Joint Commission Family of
Organizations

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Accreditation Consulting

Introduction to JCI and Accreditation

The Joint Commission Family of
Organizations

Accreditation Consulting

© Copyright, Joint Commission International

Introduction to JCI and Accreditation
 The Joint Commission Family of
Organizations

Accreditation Consulting
•Accreditation survey •Assist organizations in
meeting their patient
•Education for accredited
safety and accreditation
organizations
goals

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•Development of new
•Consulting service
standards
•Custom Education
•Accreditation and Quality
Improvement education
for all organizations.
Introduction to JCI and Accreditation
Accreditation – A Definition

– Usually a voluntary process by which

a government or non-government
agency grants recognition to health
care institutions which meet certain
standards that require continuous
improvement in structures,

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processes, and outcomes.

Introduction to JCI and Accreditation

JCI Accredited Organizations

Currently, JCI has accredited 450

healthcare organizations and
certified 27 programs in 44 countries
JCI Accredited Organizations
Demark
Ireland
Germany
Cz. R.
Belgium
Aus
Swz.
Italy

Spain
Portugal
Turkey
S. Korea
Greece
China
Lebanon
Israel Jordan Japan
Bermuda
Pakistan
Egypt Taiwan
Qatar India
Mexico Saudi UAE
Bangladesh
Hong Kong
Arabia

Thailand
Philippines
Yemen
Barbados
Vietnam
Costa Rica Ethiopia

Colombia Malaysia
Singapore

Indonesia
Brazil

Chile

Currently, JCI has accredited 450

healthcare organizations and
certified 28 programs in 46 countries
 JCI Accredited Organizations
Demark
Ireland
Germany

JCI European Office Belgium

Swz.
Cz. R.

Aus

JCI Headquarters Ferney-Voltaire, France Italy

Spain
Chicago, USA Turkey
Portugal S. Korea
Greece
China
Lebanon
Israel Jordan Japan
Bermuda
Pakistan
Egypt Taiwan
Qatar India
Mexico Saudi UAE
Bangladesh
Hong Kong
Arabia
JCI Middle East Office
Dubai, UAE Thailand
Philippines
Yemen
Barbados
Vietnam
Costa Rica Ethiopia

Colombia Malaysia
Singapore
JCI Asia-Pacific Office
Singapore
Indonesia
Brazil

Chile

JCI’s work is supported by our

headquarters and three regional
offices
JCI Accreditation and Quality
Improvement Assistance
Consulting, Education, Publications, Tools

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Assistance from JCI
– JCI recognizes that the accreditation
and quality improvement process can be
difficult and confusing.
– JCI has assembled a global group of
experts and resources to help
organizations achieve our common goal:

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Increased patient safety and
continuous quality improvement

Introduction to JCI and Accreditation

Assistance from JCI
– JCI’s assistance is separated into three
categories:
– Education Programs
– Publications
– Consulting Assistance

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Introduction to JCI and Accreditation
Publications
– JCI offers a wide
variety of both printed
and e-books.
– Accreditation
preparation
– Quality improvement
– Policy development
– Assessment
methodology

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– A full list of our titles
are available on our
website.

Introduction to JCI and Accreditation

The Joint Commission Firewall

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Accreditation Consulting

Introduction to JCI and Accreditation

 The Firewall

Accreditation Consulting

– No sharing of organization-specific
information
– Neither side may share their “client” list.

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– Ensures the integrity of our accreditation
decisions and consultation advice.

Introduction to JCI and Accreditation

JCI Consulting Assistance
– JCI Consultants are available to provide
expert education and advice.
– JCI Consultants provide a wide scope of
services, designed to meet the needs of
our partner organizations.

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Introduction to JCI and Accreditation
 Typical Preparation Process
nal
a tio t
ni z en t
g a m re n t he
Or sess our cu ainst ns for
r

As uate y nce a ke pla

g
or s e y
al a a
Ev rform rds-mnt it
n es r v
o Su
pe nda eme M gr I A
o
sta prov
im
Pr JC

ew
N s e y e to
e e v
ur n t nu nd
t i
r ea ess nd c
S
k curre o
t
n ea e
C roc p a w
Mo sess nce C uat rov

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P evelo nt ne d
as a v al Imp
D m e , an s
s Re rform E
m ple plan dure pe
i s, ce
c ie p r o
p oli

18-24 Months
Introduction to JCI and Accreditation
 Training Logistics

© Copyright, Joint Commission International

 Learning Objectives
After completing this course, participants will be able to:

1. Understand the concept of international

accreditation and the philosophy of JCI’s
accreditation standards
2. Understand the concept of JCI’s Tracer
methodology survey process and how tracers are
done

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3. Explain the activities that take place during a JCI
survey
4. Be aware of the essential skills required to be a
good surveyor

Introduction to JCI and Accreditation

Tracer Demonstration
Sessions
– Each participant will have the opportunity
to view a simulated tracer performed in our
host hospital.
– During these sessions you will see a
simulated survey first-hand.
– Your name badge will tell you if you will
attend the morning or the afternoon tracer

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sessions.
– JCI will be unable to accommodate any
requests to switch groups.

Introduction to JCI and Accreditation

Thank You
– Questions?

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Introduction to JCI and Accreditation