Professional Documents
Culture Documents
Team Presentation
18 February 2021
16:00 – 16:10
High
STARS QUESTION MARKS
Low
STARS
Major Benefits are: CASH COWS DOGS
- xxx - ??? - ???
- ??? - ???
- xxx - ??? - ???
- xxx
Ease of Rollout
High Low
Planning Workshop Workshop-Confidential
TRANSFORMATION ACTION PLAN (TAP)
SITE UTM4.0 KRA/KPI
Studying Locally, Learning Internationally
Target
Pillar/Objective Initiative Measure 2021 2022 2023
Student (Customer)
a. UTM Apps for course comms & eFeedback
C1. Increase Student Satisfaction b. 100% Online Resource Access & Submission %SSS 80% 90% 95%
c. xxxx
C2. xxxxxxx
C3. xxxxxxx
Financial
F1. xxxxxxx
F2. xxxxxxx
F3. xxxxxxx
Process (Technology)
P1. xxxxxxx
P2. xxxxxxx
P3. xxxxxxx
Learning & Growth
L1. xxxxxxx
L2. xxxxxxx
L3. xxxxxxx
S/N Quick Wins Action Item KRA/KPI Resp Start Date End Date Proposed Resolution/Mitigation
(tangible targets) (anticipated issues/risks)
1 XXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXX XYZ 19Feb21 31Mar21 XXXXXXXXXXXXXXXXXX
2 19Feb21 31Mar21
3 19Feb21 31Mar21
S/N Medium Term Action Item KRA/KPI Resp Start Date End Date Proposed Resolution/Mitigation
(tangible targets) (anticipated issues/risks)
1 XXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXX XYZ 1Apr21 30Jun21/ XXXXXXXXXXXXXXXXXX
30Sep21
30Jun21/
2 1Apr21
30Sep21
30Jun21/
3 1Apr21
30Sep21
S/N Long Term Action Item KRA/KPI Resp Start Date End Date Proposed Resolution/Mitigation
(tangible targets) (anticipated issues/risks)
30Mar22/
1 XXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXX XYZ 1Oct21 30Jun22/ XXXXXXXXXXXXXXXXXX
30Sep22
30Mar22/
2 1Oct21 30Jun22/
30Sep22
30Mar22/
3 1Oct21 30Jun22/
30Sep22