Communication module 1

What is Communication?

A process by which
information is exchanged
between individuals
through a common system
of symbols, signs or
behaviour.

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7C's of Communication

1. Clear
2. Concise
3. Concrete
4. Correct
5. Coherent
6. Complete
7. Courteous

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Types of communication

1. Oral communication

2. Written communication

3. Non- verbal communication

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Oral communication

 Developing oral skills vocabulary

(speaking words)
 Articulation
 Speaking clearly

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Written communication

Three stages for improving writing skills, they are:

Prewriting Generating ideas and gathering data

stage

Writing Organising ideas, setting goals, note-

stage taking, outline, drafting

Post writing Revising and editing, proof reading

stage

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Non-verbal communication

 Facial Expression
 Gestures
 Paralinguistic
 Posture
 Proxemics
 Eye Contact
 Haptic
 Appearance

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 Thank you
End of Module - 1

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