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Chapter 5

Strategies in Action

Strategic Management:
Concepts & Cases
11th Edition
Fred David

Ch 5 -1
Copyright 2007 Prentice Hall
Chapter Outline

Long-Term Objectives

Types of Strategies

Integration Strategies

Ch 5 -2
Copyright 2007 Prentice Hall
Chapter Outline (cont’d)

Intensive Strategies

Diversification Strategies

Defensive Strategies

Ch 5 -3
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Chapter Outline (cont’d)

Michael Porter’s Generic Strategies

Means for Achieving Strategies

First Mover Advantages

Ch 5 -4
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Chapter Outline (cont’d)

Outsourcing

Strategic Management in Nonprofit &


Governmental Organizations

Strategic Management in Small Firms

Ch 5 -5
Copyright 2007 Prentice Hall
Strategies in Action

Strategies for taking the hill won’t


necessarily hold it. –
Amar Bhide

The early bird may get the worm, but the


second mouse gets the cheese. –
Unknown

Ch 5 -6
Copyright 2007 Prentice Hall
Strategies in Action

Companies Embrace Strategic Planning

-- Quest for higher revenues

-- Quest for higher profits

Ch 5 -7
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Long-Term Objectives

 Results expected from pursuing certain


strategies
 Strategies represent actions to accomplish
long-term objectives

Ch 5 -8
Copyright 2007 Prentice Hall
Long-Term Objectives

Objectives --

Quantifiable
Measurable
Realistic
Understandable
Challenging

Ch 5 -9
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Long-Term Objectives

Objectives --

Hierarchical
Obtainable
Congruent
Time-line

Ch 5 -10
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Long-Term Objectives

Strategists Should Avoid --

Managing by Extrapolation
Managing by Crisis
Managing by Subjectives
Managing by Hope

Ch 5 -11
Copyright 2007 Prentice Hall
Varying Performance Measures by
Organizational Level

Ch 5 -12
Copyright 2007 Prentice Hall
Financial vs. Strategic
Objectives
Financial Objectives
Growth in revenues
Growth in earnings
Higher dividends
Higher profit margins
Higher earnings per share
Improved cash flow

Ch 5 -13
Copyright 2007 Prentice Hall
Financial vs. Strategic
Objectives
Strategic Objectives
Larger market share
Quicker on-time delivery than rivals
Quicker design-to-market times than rivals
Lower costs than rivals
Higher product quality than rivals
Wider geographic coverage than rivals

Ch 5 -14
Copyright 2007 Prentice Hall
Financial vs. Strategic
Objectives
Trade-Off
Maximize short-term financial objectives – harm
long-term strategic objectives
Pursue increased market share at the expense
of short-term profitability
Tradeoffs related to risk of actions; concern for
business ethics; need to preserve natural
environment; social responsibility issues

Ch 5 -15
Copyright 2007 Prentice Hall
Not Managing by Objectives

 Managing by extrapolation
 Managing by crisis
 Managing by subjectives
 Managing by hope

Ch 5 -16
Copyright 2007 Prentice Hall
The Balanced Scorecard

Robert Kaplan & David Norton --

Strategy evaluation & control technique


Balance financial measures with non-financial
measures
Balance shareholder objectives with customer
& operational objectives

Ch 5 -17
Copyright 2007 Prentice Hall
Types of Strategies
Corp
A Large Company Level

Division Level

Functional Level

Operational Level

Ch 5 -18
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Types of Strategies

A Small Company
Company
Level

Functional Level

Operational Level

Ch 5 -19
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Types of Strategies

Forward
Integration

Vertical Backward
Integration Integration
Strategies

Horizontal
Integration

Ch 5 -20
Copyright 2007 Prentice Hall
Vertical Integration Strategies

Gain Control Over --

Distributors
Suppliers
Competitors

Ch 5 -21
Copyright 2007 Prentice Hall
Forward Integration Strategies

Gain Control Over --

Distributors
Retailers

Ch 5 -22
Copyright 2007 Prentice Hall
Forward Integration Strategies

Guidelines --
Current distributors – expensive or unreliable
Availability of quality distributors – limited
Firm competing in industry expected to grow
markedly
Firm has both capital & HR to manage new
business of distribution
Current distributors have high profit margins

Ch 5 -23
Copyright 2007 Prentice Hall
Backward Integration
Strategies

Ownership or Control --

Firm’s suppliers

Ch 5 -24
Copyright 2007 Prentice Hall
Backward Integration
Strategies
Guidelines --
Current suppliers – expensive or unreliable
# of suppliers is small; # of competitors is large
High growth in industry sector
Firm has both capital & HR to manage new
business
Stable prices are important
Current suppliers have high profit margins
Ch 5 -25
Copyright 2007 Prentice Hall
Horizontal Integration
Strategies

Ownership or Control --

Firm’s competitors

Ch 5 -26
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Horizontal Integration
Strategies
Guidelines --
Gain monopolistic characteristics w/o federal
government challenge
Competes in growing industry
Increased economies of scale – major competitive
advantages
Faltering due to lack of managerial expertise or
need for particular resource

Ch 5 -27
Copyright 2007 Prentice Hall
Types of Strategies

Market
Penetration

Intensive Market
Strategies Development

Product
Development

Ch 5 -28
Copyright 2007 Prentice Hall
Intensive Strategies

Intensive Efforts --

Improve competitive position with


existing products

Ch 5 -29
Copyright 2007 Prentice Hall
Market Penetration Strategies

Increased Market Share --

Present products/services
Present markets
Greater marketing efforts

Ch 5 -30
Copyright 2007 Prentice Hall
Market Penetration Strategies

Guidelines --
Current markets not saturated
Usage rate of present customers can be increased
significantly
Shares of competitors declining; industry sales
increasing
Increased economies of scale provide major
competitive advantage

Ch 5 -31
Copyright 2007 Prentice Hall
Market Development
Strategies

New Markets --

Present products/services to new


geographic areas

Ch 5 -32
Copyright 2007 Prentice Hall
Market Development
Strategies
Guidelines --
New channels of distribution – reliable, inexpensive,
good quality
Firm is successful at what it does
Untapped/unsaturated markets
Excess production capacity
Basic industry rapidly becoming global

Ch 5 -33
Copyright 2007 Prentice Hall
Product Development
Strategies

Increased Sales --

Improving present products/services


Developing new products/services

Ch 5 -34
Copyright 2007 Prentice Hall
Product Development
Strategies
Guidelines --
Products in maturity stage of life cycle
Industry characterized by rapid technological
development
Competitors offer better-quality products @
comparable prices
Compete in high-growth industry
Strong R&D capabilities

Ch 5 -35
Copyright 2007 Prentice Hall
Types of Strategies

Related
Diversification

Diversification
Strategies

Unrelated
Diversification

Ch 5 -36
Copyright 2007 Prentice Hall
Diversification

 Related – When their value chains posses


competitively valuable cross-business
strategic fits
 Unrelated – When their value chains are so
dissimilar that no competitively valuable
cross-business relationships exist

Ch 5 -37
Copyright 2007 Prentice Hall
Related Diversification Preferred
To Capitalize on:
 Transferring competitively valuable expertise
 Combining the related activities of separate
businesses into a single operation to lower
costs
 Exploiting common use of a well-known
brand name
 Cross-business collaboration to create
competitively valuable resource strengths
and capabilities
Ch 5 -38
Copyright 2007 Prentice Hall
Diversification Strategies

Less Popular --

More difficult to manage diverse


business activities

However --

The greatest risk of being in a single


industry is having all your eggs in one
basket
Ch 5 -39
Copyright 2007 Prentice Hall
Related Diversification May be Effective
When:
 An organization competes in a no-growth or a
slow growth industry
 Adding new, but related, products would
significantly enhance the sales of current
products
 New, but related products could be offered at
highly competitive prices

Ch 5 -40
Copyright 2007 Prentice Hall
Related Diversification May be Effective
When:
 New, but related, products have seasonal
sales levels that counterbalance an
organization’s existing peaks and valleys
 An organization’s products are currently in
the declining stage of the product’s life cycle
 An organization has a strong management
team

Ch 5 -41
Copyright 2007 Prentice Hall
Conglomerate Diversification
Strategies

Guidelines --
Declining annual sales & profits
Capital & managerial ability to compete in new
industry
Financial synergy between acquired and acquiring
firms
Current markets for present products - saturated

Ch 5 -42
Copyright 2007 Prentice Hall
Unrelated Diversification

 Favors capitalizing on a portfolio of


businesses that are capable of delivering
excellent financial performance
 Entails hunting to acquire companies:
 Whose assets are undervalued
 That are financially distressed
 With high growth potential but are short on
investment capital

Ch 5 -43
Copyright 2007 Prentice Hall
Unrelated Diversification May be Effective
When:
 Revenues derived from an organization’s
current products or services would increase
by adding new unrelated products
 An organization competes in a highly
competitive or a no growth industry
 An organization’s current distribution
channels can be used to market new
products to existing customers

Ch 5 -44
Copyright 2007 Prentice Hall
Unrelated Diversification May be Effective
When:
 New products have countercyclical sales
patterns
 An organization’s basic industry is
experiencing declining annual sales and
profits
 An organization has the capital and
managerial talent to compete successfully in
a new industry

Ch 5 -45
Copyright 2007 Prentice Hall
Unrelated Diversification May be Effective
When:
 An organization has the opportunity to
purchase an unrelated business as an
attractive investment opportunity
 There exists financial synergy between the
acquired and acquiring firm
 Existing markets for the present products are
saturated
 Antitrust action could be charged against a
company
Ch 5 -46
Copyright 2007 Prentice Hall
Types of Strategies

Retrenchment

Defensive Divestiture
Strategies

Liquidation

Ch 5 -47
Copyright 2007 Prentice Hall
Retrenchment Strategies

Regrouping --

Cost & asset reduction to reverse


declining sales & profit

Ch 5 -48
Copyright 2007 Prentice Hall
Bankruptcy

 Chapter 7 – Liquidation
 Chapter 9 – Municipalities
 Chapter 11 – Reorganization for Corporations
 Chapter 12 – Family Farmers
 Cheaper 13 – Reorganization for Small
Businesses and Individuals

Ch 5 -49
Copyright 2007 Prentice Hall
Retrenchment Strategies
Guidelines --
Failed to meet objectives & goals consistency; has
distinctive competencies
Firm is one of weaker competitors
Inefficiency, low profitability, poor employee morale,
pressure for stockholders
Strategic managers have failed
Rapid growth in size; major internal reorganization
necessary

Ch 5 -50
Copyright 2007 Prentice Hall
Divestiture Strategies

Selling a division or part of an


organization

Ch 5 -51
Copyright 2007 Prentice Hall
Divestiture Strategies
Guidelines --
Retrenchment failed to attain improvements
Division needs more resources than are available
Division responsible for firm’s overall poor
performance
Division is a mis-fit with organization
Large amount of cash is needed and cannot be
raised through other sources

Ch 5 -52
Copyright 2007 Prentice Hall
Liquidation Strategies

Selling

Company’s assets, in parts, for


their tangible worth

Ch 5 -53
Copyright 2007 Prentice Hall
Liquidation Strategies

Guidelines --

Retrenchment & divestiture failed


Only alternative is bankruptcy
Minimize stockholder loss by selling firm’s assets

Ch 5 -54
Copyright 2007 Prentice Hall
Michael Porter’s Generic Strategies

Cost Leadership Strategies

Differentiation Strategies

Focus Strategies

Ch 5 -55
Copyright 2007 Prentice Hall
Ch 5 -56
Copyright 2007 Prentice Hall
Generic Strategies
Cost Leadership
(Type 1 and Type 2)
In conjunction with differentiation
Economies or diseconomies of
scale
Capacity utilization achieved
Linkages w/ suppliers & distributors

Ch 5 -57
Copyright 2007 Prentice Hall
Cost Leadership

 Ways of ensuring total costs across value


chain are lower than competitors’ total costs
1. Perform value chain activities more efficiently
than rivals and control factors that drive costs
2. Revamp the firm’s overall value chain to
eliminate or bypass some cost-producing
activities

Ch 5 -58
Copyright 2007 Prentice Hall
Cost Leadership

 Can be especially effective when:


1. Price competition among rivals is vigorous
2. Rival’s products are identical and supplies are
readily available
3. There are few ways to achieve differentiation
4. Most buyers use the product in the same way
5. Buyers have low switching costs
6. Buyers are large and have significant power
7. Industry newcomers use low prices to attract
buyers
Ch 5 -59
Copyright 2007 Prentice Hall
Generic Strategies

Low Cost Producer Advantage

Many price-sensitive buyers


Few ways of achieving differentiation
Buyers not sensitive to brand
differences
Large # of buyers w/bargaining power

Ch 5 -60
Copyright 2007 Prentice Hall
Generic Strategies
Differentiation (Type 3)

Greater product flexibility


Greater compatibility
Lower costs
Improved service
Greater convenience
More features
Ch 5 -61
Copyright 2007 Prentice Hall
Differentiation

 Can be especially effective when:


1. There are many ways to differentiate and many
buyers perceive the value of the differences
2. Buyer needs and uses are diverse
3. Few rival firms are following a similar
differentiation approach
4. Technology change is fast paced and
competition revolves around evolving product
features

Ch 5 -62
Copyright 2007 Prentice Hall
Generic Strategies

Focused Strategies (Type 4 & 5)

Industry segment of sufficient size


Good growth potential
Not crucial to success of major competitors

Ch 5 -63
Copyright 2007 Prentice Hall
Focused Strategy
 Can be especially effective when:
1. The target market niche is large, profitable, and
growing
2. Industry leaders do not consider the niche crucial
3. Industry leaders consider the niche too costly or
difficult to meet
4. The industry has many different niches and
segments
5. Few, if any, other rivals are attempting to
specialize in the same target segment

Ch 5 -64
Copyright 2007 Prentice Hall
Ch 5 -65
Copyright 2007 Prentice Hall
Means for Achieving Strategies

Joint Venture/Partnering -

 Two or more companies form a temporary


partnership or consortium for purpose of
capitalizing on some opportunity

Ch 5 -66
Copyright 2007 Prentice Hall
Reasons why Mergers and Acquisitions Fail

 Integration difficulties
 Inadequate evaluation of target
 Large or extraordinary debt
 Inability to achieve synergy

Ch 5 -67
Copyright 2007 Prentice Hall
Means for Achieving Strategies

Cooperative Arrangements -

 R&D partnerships
 Cross-distribution agreements
 Cross-licensing agreements
 Cross-manufacturing agreements
 Joint-bidding consortia

Ch 5 -68
Copyright 2007 Prentice Hall
Means for Achieving Strategies

Why Joint Ventures Fail -

 Managers who must collaborate daily; not


involved in developing the venture
 Benefits the company not the customers
 Not supported equally by both partners
 May begin to compete with one of the
partners

Ch 5 -69
Copyright 2007 Prentice Hall
Joint Ventures
Guidelines --
Synergies between private and publicly held
Domestic with foreign firm, local management can
reduce risk
Complementary distinctive competencies
Resources & risks where project is highly profitable
(e.g. Alaska Pipeline)
Two or more smaller firms competing w/larger firm
Need to introduce new technology quickly
Ch 5 -70
Copyright 2007 Prentice Hall
Reasons why Mergers and Acquisitions Fail

 Too much diversification


 Managers overly focused on acquisition
 Too large an acquisition
 Difficult to integrate different organizational
cultures
 Reduced employee moral due to layoffs and
relocations

Ch 5 -71
Copyright 2007 Prentice Hall
Means for Achieving Strategies

Mergers & Acquisitions


 Provide improved capacity utilization
 Better use of existing sales force
 Reduce managerial staff
 Gain economies of scale
 Smooth out seasonal trends in sales
 Gain new technology
 Access to new suppliers, distributors, customers,
products, creditors

Ch 5 -72
Copyright 2007 Prentice Hall
Recent Mergers

Acquiring Firm Acquired Firm


IBM Ascential Software
Philip Morris PT Hanjaya Mandala Samp
U.S. Steel National Steel Corp
Oracle PeopleSoft
OSIM International Ltd Brookstone
Adobe Systems Macromedia
US Airways American West
United Parcel Service Overnight Corp.

Ch 5 -73
Copyright 2007 Prentice Hall
First Mover Advantages

 Benefits a firm may achieve by entering a


new market or developing a new product or
service prior to rival firms

Ch 5 -74
Copyright 2007 Prentice Hall
First Mover Advantages

Potential Advantages

 Securing access to rare resources


 Gaining new knowledge of key factors &
issues
 Carving out market share
 Easy to defend position & costly for rival
firms to overtake

Ch 5 -75
Copyright 2007 Prentice Hall
Outsourcing
Business-process outsourcing
(BPO)

 Companies taking over the functional


operations of other firms

Ch 5 -76
Copyright 2007 Prentice Hall
Outsourcing

Benefits

 Less expensive
 Allows firm to focus on core business
 Enables firm to provide better services

Ch 5 -77
Copyright 2007 Prentice Hall
For Review (Chapter 5)

Key Terms & Concepts

Concentric
Acquisition
Diversification

Backward Conglomerate
Integration Diversification

Cooperative
Bankruptcy
Arrangements

Combination
Cost Leadership
Strategy

Ch 5 -78
Copyright 2007 Prentice Hall
For Review (Chapter 5)

Key Terms & Concepts

Differentiation Focus

Diversification
Forward Integration
Strategies

Divestiture Franchising

First Mover
Generic Strategies
Advantages

Ch 5 -79
Copyright 2007 Prentice Hall
For Review (Chapter 5)

Key Terms & Concepts

Horizontal
Intensive Strategies
Diversification

Horizontal
Joint Venture
Integration

Hostile Takeover Leveraged Buyout

Integration
Liquidation
Strategies

Ch 5 -80
Copyright 2007 Prentice Hall
For Review (Chapter 5)

Key Terms & Concepts

Long-Term
Outsourcing
Objectives

Market Development Product Development

Market Penetration Retrenchment

Merger Vertical Integration

Ch 5 -81
Copyright 2007 Prentice Hall

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