Professional Documents
Culture Documents
ANALYSIS &
CONSUMER ANALYSIS
THE STRATEGIC MARKETING
PROCESS
COSTUMER COMPETITION
PUBLICS
MARKETING RESEARCH
• Function responsible for acquiring and
evaluating market and consumer-based
information for decision making and the
determination of marketing strategic direction.
11 STEPS IN MARKETING
RESEARCH
1. Research need determination
2. Problem/Opportunity Definition
3. Establishment of Research objectives
4. Research design determination
5. Information sources /Types identification
6. Determination of data access methods
7. Data collection forms design
8. Sample size and sampling plan determination
9. Data Collection
10. Data analysis
11. Report preparation and presentation
CONSUMER &
ORGANIZATIONAL
MARKET
CONSUMER MARKET
Individuals and/ or household who
purchase products and services for
personal consumption
MARKET
SEGMENTATION
CONSUMER SEGMENTATION
VARIABLES
• Geographic
• Demographic
• Psychographic
• Behaviorgraphic
MARKET TARGETING
ELEMENTS OF AN IDEAL
TARGET MARKET
• Substantial
• Financially capable
• Reachable
• Homogeneous
POSITIONING
ELEMENTS OF A GOOD
BRAND POSITIONING
• Unique
• Beneficial
• Credible
SELECTING A GOOD
BRAND POSITION
• Perceptual Mapping
COMMUNICATING
BRAND POSITION
• Packaging
• Labelling
• Selling price
• Advertising
• Brand Endorser
• Tagline