Professional Documents
Culture Documents
BISNIS MODEL-3
PERTEMUAN -4
BUKU YANG HARUS
DIBACA
KEY ACTIVITIES
Usually related to these things:
- Production
- Problem Solving
- Software Tools
- Platform / Network
KEY ACTIVITIES
- Production
• Designing
• Making
• Delivering
• Marketing / Selling
KEY ACTIVITIES
- Problem Solving
• Knowledge
Management
• Recruitment
• Continues training
• Marketing / Selling
KEY ACTIVITIES
- Software Tools
• R&D
• Recruitment
• Marketing / Selling
KEY ACTIVITIES
- Platform / Network
• R&D
• Platform
Management
• Service provision
• Marketing / Selling
KEY RESOURCES
• Manufacturing facilities
• Warehouses
• Storefront
• Lab Space
• Vehicles
• Machines
• Point of Sales
• Computers
• Web servers
KEY RESOURCES
INTELLECTUAL
• Branding
• Proprietary Knowledge
• Patents
• Copyrights
• Trademarks
• Trade Secret
• Databases
KEY RESOURCES
HUMAN
• Researchers
• Engineers
• Marketing
• Sales
• Operations
KEY RESOURCES
FINANCIAL
• Costumer Financing
• Inventory
• Manufacturing
• R&D
• Debt Funding
• IP Licences
COSTUMER RELATIONSHIP
• Transactional
• Self Service
• Dedicated personal
assistance
• Community
• Co-creation
CHANNELS
• Marketing
• Sales
• Support
CHANNELS
MARKETING
- C R E AT E AWA R E N E S S
- C R E AT E L E A D S
SALES
- ENGAGE WITH COSTUMER
- TA K E O R D E R S
S U P P O RT
Marketing
- Trade Shows
- Blog & other social
media
- Email marketing
- Advertising
- Magazine articles
- Technical conferences
- Direct Mail
Sales
- Web (E-commerce)
- Direct Sales
- Distributor
- Telesales
Support
- Website
- Online Chat
- Phone
- Onsite
- User Group / forums
COST STRUCTURE
Cost Structure
- Strategy
- Categories of cost
- Economies
of Scale
of Scope
COST STRUCTURE
STRATEGY
• Cost driven
• Value driven
COST STRUCTURE
CATEGORIES
• Variable (Scale)
- Raw material
- Product Labour
- Server usage fees
• Fixed
- Salaries
- Rent
COST STRUCTURE
ECONOMIES
• Scale
Volume discounts
• Scope
Vertical integration
REVENUE STREAMS
Freemium
Users vs Advertisers
How will you price?
Fixed Pricing
- Listed price
- Feature price
- Costumer segment price
- Volume pricing
Dynamic Pricing
Negotiation, time, supply &
demand
CASE STUDY
TUGAS