America, British and Australia

Facts and Statistics

England (UK) American (USA) Australian
Location Webstern Europe North America Oceania
Capital London Washington, DC Canberra
Climate Temperate mostly temperate, generally arid to semiarid
Population 60,776,238 (July 2007 301,139,947 (July 2007 est.) 19,913,144 (July 2004 est.)
est.)
Ethnic White 92.1%, and other White 81.7% and other Black , Asian , Caucasian 92% and other asian , aboriginal, etc
make-up black, Indian, Amerindian and Alaska native, Native
Pakistani,mixed etc Hawaiian and other Pacific Islander
Religion Christian 71.6% and Protestant 52% Anglican 26.1%,
other Muslim, Hindu and other Roman Catholic , mormon, And otherRoman Catholic, cristian, non-christian
etc Jewish, Muslim , etc etc
Goverment Constitutional Constitution-based federal republic democratic, federal-state system recognizing the
Monarchy British monarch as sovereign
 Language
BRITISH (UK)
• Main language is English (being spoken by more than 70% of the UK
population) and because it is de facto the official language

AMERICAN (USA)
• Although there is no official language in America, around 82% of the
population is spoken English as a mother tongue

AUSTRALIA
• English is the main language and their vocabulary is colorful, accented and
slang
 Society, People and Culture
1. BRITISH (UK)
The United Kingdom
• “British” and “English” are different
The Class System
• one's class can be detected through complex
variables (behavior, accent, manners, and
behavior)
A Multicultural Society
• since World War II, a large immigrant
population has made Britain more diverse
The Stiff Upper Lip
• The stiff upper lip and "lightning spirit" reflect
their emotionless speaking style.
• Generally not very openly unless people are close
with them
• Kissing is often intended for family members at
home
• Strong expression
• English people are very quiet and personal
• privacy is main thing
• Not use too much body language and gestures
while talking
 2. AMERICAN (USA)
Diversity
• the immigrant countries that produce the cultural mish-mash in each
country the meaning of the word

Informal and Friendly

• American stereotypes are hospitality and informality tend to be the point
Time is Money
• Consider and value personalities based on how people use their time
The Family
• Family units generally consist of relatives living in their own homes,
individualism is highly valued
 3. AUSTRALIA

Aussie Modesty
• Australians are very down to earth and prefer people who are humble, self-
deprecating and self-conscious humor and not too concerned with academic
achievement
Mates
• high-value relationships
• make friends with anyone

A Multi-Cultural Society
• after the World War II there was a massive migration and had caused a real shift
when they themselves began to define as multi-cultural and multi-religious
 Customs and Etiquette
British
Meeting and Greeting greeting with a handshake, avoid eye contact . formal or business, status and age
are very important
Gift Giving Etiquette giving a present during important days such as Christmas. Come to dinner bring
chocolate or a bottle of wine .
Dining Etiquette British likes to entertain people, the right time, left and fishing knives, finished
eating knives and forks in line, bread during formal meals etc

American
Meeting and Greeting Greeting casual, handshake, smile say Hello and use first names
Gift Giving Etiquette Generally giving gifts at special moment such as birthday , anniversary, etc, Come
to dinner bring chocolate or a bottle of wine .
Dining Etiquette socialize out of the house, such as barbecue on the yard, on time if invited to
eat, have not finished eating and the knife removed, finished eating the fork and
knife aligned on the right, put a napkin on the lap etc.
Australia
Meeting and Greeting Greeting with casual and relax, handshake , smile , say G’day or Hello for
foreigners
Gift Giving Etiquette Giving prrsents are commonly exchanged with family member or close friends,
come to dinner politely bring chocolate and a bottle of wine
Dining Etiquette invitation in the form of a barbecue, bring your own wine or meat, be on time,
communicate with the host about dishes etc.
Table Manner hold the fork in the left hand and the knife in the right, Align the knife and fork
after eating, keep the elbows away from the table.
 Business Etiquette and Protocol
1. BRITISH (UK)
Greetings
• Handshake when coming or going, using an honorary degree, exchanging business
cards at the initial meeting

Communication Style
• Talking by seeing people rank or class, informal to close people, email with formal
language style
Building Relationships
• Speaking formally to work at the company or with business partners. so that the
relationship between durable for the long term
Business Meetings
• Using the agenda and be on time
2. AMERICAN (USA)
Business Dress
• business dress according to geographical, initial meeting to wear business suits of
men or women

Greetings
• Shaking hands, maintain eye contact, hold names directly without using a title, and
using business cards
Communication style
• Direct, value logic, linear thinking, and expect people to speak clearly and in a
straightforward manner.
Business Meetings
• On time, make direct and to the point persentations, and small talk before starting
a business
3. AUSTRALIA
Relationships & Communication
• Very concerned with business affairs so no need to bulid personal relationship before
business , direct communication and likes humor

Business Meeting Etiquette

• making lead times, punctuality, casual meetings, transitions and concerns is not important
in their business climate
Negotiating and Decision Making
• likes simple, fast negotiations, taking concentrated on the top of the company
Business dress
• Conservative business dress, dark colour for men and smart dress or business suit for
woman.
Business Cards
exchanged at the initial introduction
THANK YOU