Professional Documents
Culture Documents
Organizational
Behavior
Chapter
Diversity in Organizations
Identify the key biographical characteristics and describe how they are
relevant to OB
Diversity Management
Surface-Level Diversity
Deep-Level Diversity
Two types
Intellectual abilities
Physical abilities
Number
Aptitude
Verbal
Memory Comprehension
Intellectua
Spatial
Visualizati l Ability Perceptu
on al Speed
Deductiv Inductiv
e e
Reasoni Reasoni
Exhibit 2.2 ng ng
Physical Abilities
The capacity to do tasks demanding stamina,
dexterity, strength, and similar characteristics.
Attracting, Selecting,
Developing, and
Retaining Diverse
Employees
Effective Diversity
Programs
Teach Legal
Framework
Teach the
Market
Foster the Skills Advantages
and Abilities of
All Workers
Copyright © 2013 Pearson Education 2-18
Managerial Implications and Summary
Diversity programs
Selection
An effective selection process will improve the fit
between employees and job requirements.
Diversity Management
Diversity management must be an ongoing
commitment that crosses all levels of the
organization.