Professional Documents
Culture Documents
Lovleen Ma’am
• Submitted by – Vrishti Gill
• Class-BFA 1st year ( sem. 2nd )
• Roll no. 4608
• Topic – Communication Skills
Communication is the process of sending and
receiving information among people
Feedback
What Is Communication ?
Communication is art of transmitting
information ,ideas and attitudes from one
person to another.
Communication is the process of meaningful
interaction among human being.
What are the most common ways
we Communicate ?
Spoken Visual
WORDS Images
( VERBAL )
BODY LANGUAGES
Written ( NON-VERBAL )
Words
The Communication Process
Medium
SENDER RECEIVER
(encodes) (decodes)
Feedback/Response DECODING
Types of Communications
• Two types of communications
FORMAL TYPE OF
COMMUNICATION
INFORMAL TYPE OF
COMMUNICATION
FORMAL COMMUNICATION
• Communication between staff members or
Business related meetings , for ex: GD or
Presentations and Debates etc.
INFORMAL COMMUNICATION
• Basic communication that we had between
our close friends and relatives For ex:
Common discussion on a particular topic or
gossip etc
Barriers to Communication
Skills
LACK OF CONFIDENCE
ACCENTED TALKS
PHYSICAL BARRIERS
GENDER DIFFERENCE
PSYCHOLOGICAL BARRIERS
LACK OF CONFIDENCE
• While we are giving a presentation
some times the speakers face lack of
confidents which cause a distorted
message to be delivered to listener
which cause lack of communication
ACCENTED TALKS
• This is main barrier in communication
skills .Accented means different
pronounciations according to difference
in nationalities
CONCLUSION
So at last, we can say that communications means to
communicaire or to impart knowledge.
Communication word has been derived from latin
word communicaire which means to share
informations in this communications process both
listener and speaker place an important role. There
are many barriers that maybe physical barriers or
psychological barriers that must be improved for
better communication or interaction with listener .
CORDIAL THANKS