Professional Documents
Culture Documents
Spring 2018
I see that you will
get an A from this Course.
Chapter 3: Forecasting
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
Outline: What You Will Learn . . .
3
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
4
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
Demand Statistical
Statistical Causal
History Model
Model Factors
Consensus
Process
This slide is excluded from the exam
Consensus
Forecast
6
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
Features of Forecasts
Assumes causal system
past ==> future
I see that you will
Forecasts rarely perfect get an A this semester.
because of randomness
Forecasts more accurate for
groups vs. individuals
Forecast accuracy decreases
as time horizon increases
7
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
Timely
Reliable Accurate
l s e
g fu u
i n Written to
n s y
a
M
e Ea
“The forecast”
Forecasting Techniques
A wide variety of forecasting methods are
available to management. These range from the
most naïve methods that require little effort to
highly complex approaches that are very costly in
terms of time and effort such as econometric
systems of simultaneous equations.
Mainly these techniques can break down into three
parts: Qualitative approaches (Judgmental
forecasts) and Quantitative approaches (Time-
series forecasts) and Associative model forecasts.
10
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
Forecasting Techniques
11
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
15
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
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MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
Forecast Horizon
Short term
Up to a year
Medium term
One to five years
Long term
More than five years
17
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
Forecast Variations
Irregular
variation
Trend
Cycles
90
89
88
Seasonal variations
19
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
20
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
Moving average
Weighted moving average
Exponential smoothing
21
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
Moving Averages
Actual
MA5
47
45
43
41
39
37 MA3
35
1 2 3 4 5 6 7 8 9 10 11 12
Exponential Smoothing
Ft = Ft-1 + (At-1 - Ft-1)
Ft = forecast for period t
Ft-1 = forecast for the previous period
smoothing constant
At-1 = actual data for the previous period
Example-Moving Average
Moving Average
28
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
Example-Exponential Smoothing
Exponential Smoothing (Central Call Center)
Suppose a smoothing constant value of .25 is used and
the exponential smoothing forecast for Day 11 was
180.76 calls.
what is the exponential smoothing forecast for Day 13?
30
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
31
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
32
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
Actual
50
.4
.1
45
Demand
40
35
1 2 3 4 5 6 7 8 9 10 11 12
Period
33
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
Trend Projection
The simplest form of time series is projecting the
past trend by fitting a straight line to the data either
visually or more precisely by regression analysis.
Linear regression analysis establishes a relationship
between a dependent variable and one or more
independent variables.
In simple linear regression analysis there is only one
independent variable.
If the data is a time series, the independent variable
is the time period.
The dependent variable is whatever we wish to
forecast.
34
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
Ft = a + bt
0 1 2 3 4 5 t
35
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
Trend Projection
Linear Trend:
S t = S0 + b t
b = Growth per time period
Non-linear
St = S0 (1 + g)t
g = Growth rate
Estimation of non linear form
ln St = ln S0 + t ln (1 + g)
36
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
Y = a + bX
37
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
s yt
a y b ty
Y 2
Standard deviation
n2
n ty t y
r
n t 2
t
2
n y 2
y
2
Correlation coefficient
Determination of coefficient
38
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
39
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
y t ty
1997Q1 1 11 1 11 121 2
1997Q2 2 15 4 30 225 t
a
n t 2 ( t ) 2
1997Q3 3 12 9 36 144
1997Q4 4 14 16 56 196
1998Q1 5 12 25 60 144
1998Q2 6 17 36 102 289
1998Q3 7 13 49 91 169
1998Q4 8 16 64 128 256
n ty t y
1999Q1 9 14 81 126 196
b
1999Q2 10 18 100 180 324 n t 2 ( t ) 2
1999Q3 11 15 121 165 225
1999Q4 12 17 144 204 289
2000Q1 13 15 169 195 225
2000Q2 14 20 196 280 400
2000Q3 15 16 225 240 256
2000Q4 16 19 256 304 361
(SUM) Σ 136 244 1496 2208 3820 18496 59536
a 11.9
b 0.394
Av 15.25
41
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
42
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
s yt
a y b ty
y 2
Std.dev n2
Syt is a measure of how historical data points have been dispersed about
the trend line. If it is large (reference point in mean of the data) , the
historical data points have been spread widely about the trend line and if
otherway around, the data points have been grouped tightly about the
trend.
43
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
44
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
Determination of coefficient
45
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
46
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
40
2006 4 50 30
20
2007 5 70 10
0
2008 6 65 0 1 2 3 4 5 6 7
Year
47
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
2009 7 ?? 40
30
20
Std dev=8.91 10
0
R2=0.83 0 1 2 3 4 5 6 7
Year
r=0.91
48
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
Forecast Accuracy
Error - difference between actual value and
predicted value
Mean Absolute Deviation (MAD)
Average absolute error
Mean Squared Error (MSE)
Average of squared error
Mean Absolute Percent Error (MAPE)
Average absolute percent error
Root Mean Squared Error (RMSE)
Root Average of squared error 50
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
Actual forecast
MAD =
n
2
( Actual forecast)
MSE =
n -1
Actual forecast / Actual*100)
MAPE =
n
RMSE
t t
( A F ) 2
n 51
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
52
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
53
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
MAD= 2.75
22/8=2.75
76/8-1=10.86
MSE= 10.86 10.26/8=1.28
MAPE= 1.28 Sqroot(76/8)=3.08
RMSE 3.08
54
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
SALES- SALES-
Year Sales MA2 MA2 SQ ES02 ES02 SQ
2010 20 45,83 -25,83 667,36
2011 40 40,67 -0,67 0,44
2012 30 30 0 0 40,53 -10,53 110,95
2013 50 35 15 225 38,43 11,57 133,94
2014 70 40 30 900 40,74 29,26 856,07
2015 65 60 5 25 46,59 18,41 338,82
Next
Period 67,50 50,27
SUM 1150 2107,58
RMSE
t t
( A F ) 2
SALES, MA and ES
58
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
Quar Deseasonalized
ter Seasonalized Sales Seasonal Index Sales 23
27.88
1 23 0.825 27.88 0.825
2 40 1.310 30.53
3 25 0.920 27.17
4 27 0.945 28.57
5 32 0.825 38.79
6 48 1.310 36.64
7 33 0.920 35.87
8 37 0.945 39.15
9 37 0.825 44.85
10 50 1.310 38.17
11 40 0.920 43.48
… … …
This topic is excluded from the exam. 59
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
30
20
10
0
1 2 3 4 5 6 7 8 9 10 11
Quarter
61
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
2006 3 4 9 12 16
n ty t y
2007 4 2 16 8 4
2008 5 1 25 5 1 b
n t 2 ( t ) 2
2009 6 3 36 18 9
2010 7 5 49 35 25
2011 8 3 64 24 9
(SUM) Σ 36 22 204 109 74 1296 484
a 1.678
b 0.238
62
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
63
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
Std.dev s yt
a y b ty
y 2
n2
1.36
Syt =
Syt is a measure of how historical data points have been dispersed about
the trend line. If it is large (reference point in mean of the data) , the
historical data points have been spread widely about the trend line and if
otherway around, the data points have been grouped tightly about the
trend.
64
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
65
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
Determination of coefficient
66
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
69
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
70
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.
Forecasting; Chapter 3
Thanks
71
MGMT 405, POM, 2014/15. Lec Notes © Stevenson, McGraw Hill, 2010- Prof. Dr. Sami Fethi, EMU, All Right Reserved.